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The New York House

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The New York House

Exterior
Bar (on property)
Front of property - evening/night
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Laundry
  • Free WiFi

Explore the area

Map
185-187 York Road, Hartlepool, England, TS26 9EE
  • Museum of Hartlepool
    19 min walk
  • Hartlepool Maritime Experience
    19 min walk
  • Ward Jackson Park
    2 min drive
  • Durham (MME-Teesside Intl.)
    26 min drive

Room options

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Desk, iron/ironing board, free WiFi

Executive Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

Desk, iron/ironing board, free WiFi

Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Shared Bathroom

Desk, iron/ironing board, free WiFi

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | Desk, iron/ironing board, free WiFi

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Desk, iron/ironing board, free WiFi

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

About this property

The New York House

4-star Hartlepool guest house with bar/lounge
Along with a bar/lounge, this smoke-free guesthouse has a meeting room and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out, and wedding services.
The New York House offers 14 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The New York House features laundry facilities, express check-in, and express check-out. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

The New York House is a smoke-free property.

Lusso Italian Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transportation

  • Free offsite parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge

Restaurants on site

  • Lusso Italian Restaurant

Things to do

  • TV in common areas

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

This property does not allow children

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

York House B&B Hartlepool
York House Hartlepool
New York House Hartlepool
New York Hartlepool
The New York House Hartlepool, England
New York House Guesthouse Hartlepool
New York House Hartlepool
Guesthouse The New York House Hartlepool
Hartlepool The New York House Guesthouse
The New York House Hartlepool
The York House
New York House Guesthouse
New York House
Guesthouse The New York House
New York House Hartlepool
The New York House Guesthouse
The New York House Hartlepool
The New York House Guesthouse Hartlepool

The New York House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 60 reviews" "
Rating 8 - Good. 20 out of 60 reviews" "
Rating 6 - Okay. 9 out of 60 reviews" "
Rating 4 - Poor. 4 out of 60 reviews" "
Rating 2 - Terrible. 4 out of 60 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service with stressful experience
As this place is closed there's no point in booking there. Extremely poor service from Hotels.com
Stayed 2 nights in Oct 2019

4/10 Poor

Vaclovas

Liked: Cleanliness
Disliked: Staff & service, room comfort
TV no working Shower no working Room 207
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money (for a London couple!). Plentiful and well cooked breakfast too! 10 min to town centre but no nearby pubs/bars/restaurants that we found.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Lack of secure parking. The room was dirty. Dust on bed headboards. Dust around fitments. Dirty cups. Dirty kettle.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
really nice easy to find and lots of places to eat next time i am in Hartlepool i will be staying here
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
STREET PARKING.. .ONLY SAW THIS AFTER BOOKING NO USE AS WE HAVE A WORKS VAN TRIED TO CANCEL.....NO JOY.....BOOKED A TRAVELODGE WITH ON SITE PARKING......SHOULD STATE STREET PARKING BEFORE PAYMENT TOOK
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant clean room, comfortable bed, good breakfast included. Parking available on the street. Surrounding area is lacking any decent bars and restaurants therefore it's a good place to stay if you have specific places to go as its a base for a good price.
Stayed 2 nights in Mar 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night. B & B. Friendly greeting. Everywhere clean and tidy. Slept really well. Breakfast in the Morning great choice. Well cooked food. Would definitely stay again .if ever in area. Easy to recommend
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasent friendly staff ideal location breakfast great
Stayed 1 night in Mar 2019

2/10 Terrible

Debby

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The hotel bar had a loud rock band that played so loud the walls shook. Luckily it was quiet by 11:30 after "last call". We should have been warned since the hotel books a band often.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ooops
Looks lovely but it was tired and dirty. No WiFi to speak of, hardly saw any staff apart from the lady who gave us breakfast who was lovely. The shower, after we were moved to a room where one worked, was filthy. The noise from the street was loud too. Not great
Stayed 3 nights in Sep 2018

6/10 Okay

Jayne

Liked: Cleanliness
Disliked: Staff & service
Average and not able to get Wifi, good breakfast
Check in was difficult, had to call five times then had a stroppy answer that someone what at property until 9pm, instructions state to call prior to arrival. Parking on road and limited times added to stress. Lady on reception very friendly but her first day in job so knowledge limited, breakfast service was lovely. Bedroom on top floor, was clean and comfortable but space and headroom limited. For the price was OK as location suited our needs. Despite trying the two options displayed did not manage to get Wifi during our stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable & Great Value
Friendly & helpful staff. The guest WiFi did not work in my room, but I was provided an alternative which did work. Prompt, varied & fulsome included breakfast, from a full English. Clean & well maintained with a newly refurbished feel. Quiet overnight but curtains were better kept closed in the room at the rear. Overall very good value & I would be happy to stay there again.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
low price compensates for deficiencies
Good full English breakfast. Rooms rather dilapidated. Missing light bulb, loose towel rail. In spite of adverts, no wifi in bedrooms.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to town centre
Clean ,comfortable room.Unfortunately, soap dispenser and shower gel in bathroom empty.Would have expected them to be filled knowing guests would be using the room.Lovely breakfast.
Stayed 1 night in Apr 2018

8/10 Good

steve , warwick england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the town.
Close to the town parking, comfy bed, nice staff and great breakfast. And cheap!! Can't ask for more than that.
Stayed 1 night in Dec 2017

8/10 Good

Mr Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel, thumbs up from us.
Although I personally didn't stop at this hotel I have had feed back from the two guys I placed here and they were both very pleased with the standard of the hotel throughout. The manager was consistently pleasant and the breakfasts were perfect. Great little hotel for the price and we will be using again, thank you :-)
Stayed 3 nights in Dec 2017

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fabulous guest house, lovely and clean and comfortable, excellent breakfast, lovely owners, can't recommend enough.
Stayed 1 night in Aug 2017

10/10 Excellent

francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing break away weekend. Ian an Tracy was very helpful the best hostesses
Stayed 2 nights in Jul 2017

10/10 Excellent

Poungpaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Murph, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed one night passing through. Easy to find. Staff/owners very helpful and pleasant.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, the host was very accommodating and couldn't do enough for us. highly recommended if you're planning a short stay in the area.

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hartlepool choice.
Excellent facilities with a very good breakfast included in the price.