The Windmill

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Windmill

Breakfast, lunch, dinner served; Italian cuisine
Exterior
Bar (on property)
Twin Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets
Room, 1 King Bed, Ensuite (Honeymoon Suite) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Dalton Piercy, Hartlepool, England, TS27 3HN
  • Ward Jackson Park
    7 min drive
  • Museum of Hartlepool
    9 min drive
  • Hartlepool Maritime Experience
    11 min drive
  • Durham (MME-Teesside Intl.)
    23 min drive

Room options

Twin Room, Ensuite

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Ensuite (Honeymoon Suite)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Windmill

4-star Hartlepool inn with restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and tour/ticket assistance are onsite.
The Windmill offers 12 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and bidets. Housekeeping is offered daily and irons/ironing boards can be requested.
The inn offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly inn also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

The Windmill is a smoke-free property.

Onsite venue - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

Bulgarian, English, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Windmill Hartlepool
Windmill Inn Hartlepool
The Windmill Inn
The Windmill Hartlepool
The Windmill Inn Hartlepool

The Windmill Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 81 out of 316 reviews" "
Rating 8 - Good. 110 out of 316 reviews" "
Rating 6 - Okay. 65 out of 316 reviews" "
Rating 4 - Poor. 38 out of 316 reviews" "
Rating 2 - Terrible. 22 out of 316 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

PLJ

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Horrible
Stayed 3 nights in Sep 2024

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Room very scruffy needs a good clean decorating smells damp
Stayed 1 night in Sep 2024

10/10 Excellent

Jethro XC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Italian restaurant and rooms are immaculate!
Stayed 1 night in Sep 2024

4/10 Poor

Nigel

Business traveler
Disliked: Cleanliness, property conditions & facilities
Generally dirty. Stained pillows and old mattress, furniture and toilet pan outside bedroom window.
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were lovely but the place is really run down, bathroomfull of mold and the shower curtains to small. Towels stank. Only 2 pillows for a double bed. Nobody there during the night. For 99 pound I'd thought it would be good. Wifi is rubbish, skid marks in the toilet, didn't even have a shower. Like I say staff were lovely. Restaurant must take enough to do the rooms up. Wouldn't come back! Would for food 👌
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities
Disliked: Staff & service
I gave 2 stars for staff as I believe it was a staff member who came into our hotel room Friday night
Stayed 1 night in Sep 2024

10/10 Excellent

Valentine

Stayed 1 night in Aug 2024

8/10 Good

Gerald

Stayed 3 nights in Aug 2024

10/10 Excellent

Mrs I

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Derek

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Resturant & food was very nice, room and hotel facilities poor.
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When you check in let customer know where to find staff or have a bell . Don’t advertise free WiFi as you don’t get it . (Room 9 ) Move the skip to the end of the carpark not as your view from your room also clear all the rubbish around . Mattress does not cover the frame and you keep basing your legs against the wood . Your reception area needs a good clean and sort out . Posters saying due to Covid 19 we don’t do breakfast . Just say we don’t do breakfast now . The only good part was the staff . Very frendly and helpful especially the lady checking us in
Stayed 1 night in Aug 2024

2/10 Terrible

ian

Disliked: Staff & service, amenities, property conditions & facilities
Nothing to like but lack of staff at reception waited 20 minutes to check in not enough pillows and ones we had were flat as if no pillows only 2 hand towels not enough toilet roll had to ask for more in morning from staff member found in pub kitchen area vapeing and playing on phone and that was no good he couldn't find any so had to visit bar area toilets to get a roll out of date milk pots in the room and positioning of toilet roll dispenser meant you had to sit sideways on toilet and view from window was old disused fridges and old chairs need rectifying as won't be staying again very poor
Stayed 1 night in Aug 2024

8/10 Good

Jonathon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Won’t be staying again
Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very dirty, not possible to stay at this property as it was so unclean pictures available on request
Stayed 1 night in Jul 2024

2/10 Terrible

Katy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no milk for the tea coffee had to ask 2 members of staff and there was no spoon either,there was a horrible smell of sewage from the bath room so had to keep the door closed all times, burn are on the bed size table carpet was disgust bed was not comfortable at all lumps and bumps horrible nights sleep only, good thing was the food and drinks from the restaurant side but soon as we didn’t want a Desert the staff didn’t come over at all to see if we wanted another drink
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
The Windmill Hotel
No WiFi in the room despite being advertised. No kettle in the room. Bathroom light switch badly cracked. Room cold and damp. Staff did try and help with WiFi.
Stayed 1 night in Jul 2024

6/10 Okay

mark, York

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great experience, food was first class.
Stayed 1 night in Jun 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jun 2024

10/10 Excellent

John

Good all round service but no breakfast
Stayed 1 night in Jun 2024

6/10 Okay

Alex

Business traveler
Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024