See all properties

The Windmill

4.0 star property

Choose dates to view prices

Photo gallery for The Windmill

Breakfast, lunch, dinner served; Italian cuisine
Double Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Reception hall
Breakfast, lunch, dinner served; Italian cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
$87
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
Dalton Piercy, Hartlepool, England, TS27 3HN
  • Place, Summerhill Country Park
    ‪7 min drive‬
  • Place, Seaton Carew Beach
    ‪14 min drive‬
  • Place, St. James' Park
    ‪40 min drive‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

7.6 out of 10
Good
(18 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Ensuite (Honeymoon Suite)

Room, 1 King Bed, Ensuite (Honeymoon Suite) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Ensuite (Honeymoon Suite)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Ensuite

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby
Best Western The Grand Hotel Hartlepool
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
3.7 out of 5, Good, 313 reviews
Best Western The Grand Hotel Hartlepool

About this property

The Windmill

4-star Hartlepool inn with restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and tour/ticket assistance are onsite.
The Windmill offers 12 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and bidets. Housekeeping is offered daily and irons/ironing boards can be requested.
The inn offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly inn also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

The Windmill is a smoke-free property.

Onsite venue - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Windmill Hartlepool
Windmill Inn Hartlepool
The Windmill Inn
The Windmill Hartlepool
The Windmill Inn Hartlepool

The Windmill Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 95 out of 365 reviews
Rating 8 - Good. 121 out of 365 reviews
Rating 6 - Okay. 78 out of 365 reviews
Rating 4 - Poor. 44 out of 365 reviews
Rating 2 - Terrible. 27 out of 365 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stay expensive but very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came from Newcastle and stayed the night. We wanted to try the monster sharer and it did not dissapoint. The food was cooked to perfection and very tasty and the waiting team were superb, our drinks were always topped up and they were always making sure we were ok. The restaurant was super busy and there was not one time i didnt see a queue out of the door. I was a bit apprehensive when i saw how busy it was but the whole team had it running like clockwork. The rooms are not expensive at all and would of cost more in taxis so we decided to stay the night. A few minor flaws.. there is no bar area to just have drinks, we like to relax and unwind before dining but giving how popular the food is here they need all the tables they can get, 2 the hotel stands alone and nothing else near by so driving is essential. 3 Just 1 pillow each which were very flat so we both woke up with stiff necks however like i said minor issues. Would definelty come back and stay.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Anthony

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wooden floorboards creaked every time someone walked past the room. Doors slamming, bar music very loud, compressor outside my room, A19 traffic very loud. Worst nights sleep ever. Very noisy hotel. Room not made up during the day. Had 3 wet towels on the second day. Won’t be staying again.
Stayed 3 nights in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Kaye

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is dated and dirty Was left standing at reception and eventually had to go and find staff Was given a key to our room it was dirty and smelly cigarettes had been smoked in the room the base of the bed was stained also it wasn’t a nice experience just walking into the room. The staff did try and sort a solution for us but we declined and when to premier inn just up the road did get our money back a few days after thank you for that this hotel needs to get a cleaner and redecorated or just keep it for contractors as they are the ones smoking in your rooms
Stayed 3 nights in Aug 2025

6/10 Okay

Angela

Stayed 1 night in Aug 2025

6/10 Okay

Susan

Traveled with partner
Disliked: Amenities, property conditions & facilities
The bedroom was very clean. Bathroom needed lots of tlc - especially the mirrors but it all worked. Only three (poor quality) pillows - it’s a double room, surely 2 pillows each! There were two teacups, one very big one very small. Only one milk supplied. Kettle had water in it. No-one on reception - had to go and find someone in the restaurant. Staff and restaurant were lovely.
Stayed 1 night in Aug 2025

6/10 Okay

Kirsty

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok but tired, no breakfast as an option which was a bit of a let down but overall good for price
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Stayed 1 night in Aug 2025

4/10 Poor

Dawn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

Not a good experience. Woken at 3:30 am by someone trying to get in to our room and then the next night by fire alarm at 3am. Pillows wore about 1 inch thick and no extra ones in room. No bed side light. Black mould in bathroom. Car park of a good size with well sized spaces.
Stayed 3 nights in Aug 2025

6/10 Okay

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant Rooms to noisy
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Stayed 1 night in Aug 2025

6/10 Okay

Katy

Traveled with partner
Liked: Staff & service
The food/staff and drinks were AMAZING!! Will 100% be back to use the restaurant. The hotel part could be equally as good with a little investment. The beds are awful. So uncomfortable and squeak and creak with every breath you take! The room was tidy and clean but very tired. Towels had holes in them. And the doors were very loud when they closed. Very loud. Definitely recommend the restaurants. And even the hotel but bear in mind the beds are not great.
Stayed 1 night in Aug 2025

6/10 Okay

Neil

Traveled with partner
Disliked: Property conditions & facilities
Towels frayed and with holes, no plug in sink, toiled rocks (not fixed properly) and dispenser for toilet roll empty. No staff in reception. Disappointing.
Stayed 1 night in Aug 2025

6/10 Okay

Corrina

Traveled with group
Disliked: Amenities, property conditions & facilities
Stayed here for one night. Relatively clean but room was desperate for an update. Bed was stained around base and off the supports at bottom. Spiders and webs in the room corners. Socket where kettle set up was broken. Room was facing main motorway so noisy all night and no sound proofing windows. Car parking at hotel reception area surrounded by over flowing bin units and discarded old furniture. Staff were friendly enough though.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 2 nights in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit dated but very clean and tidy. The bathroom needed updating.but that was very clean too. The towels wree very good quality, overall for the price we paid it was ŵorth it.
Stayed 1 night in Jul 2025

6/10 Okay

Craig

Business traveler
Liked: Staff & service
First room had issues however quickly sorted and swapped into a new room. For £60 it was as expected - ok for a business type stay but not somewhere to stay for a romantic break...
Stayed 1 night in Jul 2025

6/10 Okay

?? k y

Stayed 2 nights in Jul 2025

4/10 Poor

Andrew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid the hotel at all costs

The food in the restaurant area is reasonable, good price and portions. Some staff have a poor grasp of English. The location attracts a lot of lower-class people, for some reason (probably the food portion size and prices). The hotel itself is grim to terrible. I would not recommend this as a suitable location for someone on a business trip, unless your business is dealing drugs, in which case it's perfect. Especially for those rendezvous where you need to move suspicious packages between vehicles in the car park, avoiding the undercover police officers and observation/evidence gathering cameras (which there must be, judging by the clientele). Someone tried getting into my room in the middle of the night, and I noticed the handle was damaged in the morning. The beds were not made, and shower soap was just shampoo. When I came back to my room in the afternoon, the door to my room was slightly ajar; someone had been in and not closed it properly (I suspect housekeeping; however, there was not much housekeeping done). It was a good job I had taken my valuables/laptop, etc, with me, else I suspect this would have gone. There was no point making any complaints as I felt it would fall on deaf ears and nothing they hadn't heard before. My fault because you pay for what you get in life, and for £50 per night, I only have myself to blame...... never again
Stayed 2 nights in Jul 2025

8/10 Good

Gavin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant
Stayed 1 night in Jul 2025