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Haruru Vacation Packages

Great stay

The hotel and the room were kept very clean but the staff although polite were very unhelpful. I asked at reception if it was possible to get a bit of ice to take back to our room for some drinks and was told that they didn’t have an ice machine in reception, no other help or suggestions were offered. The following evening we had dinner in the hotel restaurant which was very nice, but when it came to paying the bill for the meal they wouldn’t accept the 20% off meal voucher that came with the booking and that was even after showing our booking receipt. It took a good 15 minutes of back and forth with the duty manager before he finally accepted defeat but only agreed to give us 10% and not the 20% that we had shown existed.