The Grosvenor Guest House

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grosvenor Guest House

Exterior
Family Quadruple Room, Ensuite
Lobby
Bathroom
Miscellaneous

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
18 Cambridge Gardens, Hastings, England, TN34 1EH
  • White Rock Theatre
    7 min walk
  • Hastings Pier
    7 min walk
  • Hastings Beach
    8 min walk
  • Lydd (LYX)
    51 min drive

Room options

Family Triple Room, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Quadruple Room, Ensuite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Grosvenor Guest House

3-star Hastings guest house with WiFi
This smoke-free guesthouse features WiFi in public areas, a 24-hour front desk, and express check-in. Other amenities include express check-out.
The Grosvenor Guest House offers 6 accommodations. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Grosvenor Guest House features express check-in and express check-out. Wireless Internet access is available for a surcharge.

The Grosvenor Guest House is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower

Food and drink

  • Electric kettle

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 8

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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The Grosvenor Guest House Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 84 reviews" "
Rating 8 - Good. 28 out of 84 reviews" "
Rating 6 - Okay. 14 out of 84 reviews" "
Rating 4 - Poor. 3 out of 84 reviews" "
Rating 2 - Terrible. 10 out of 84 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Keith

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get into the property. The neighbour came out and said landlady was an alcoholic and had turned away other guests that day. Apparently she is awake all night drinking and playing loud music. Property looked dirty and unkept. DO NOT BOOK!!!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
No instructions on how to access the property were given. All phone numbers and methods of contact did not work. No reception area. Had to resort to staying at another hotel.
Stayed 2 nights in Mar 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks like it has shut down
There was no one at the property to let us in, no instructions for key access, and the contact number didn't work so we had to find somewhere else to stay. Do not book this unless you want to sleep on the street.
Stayed 2 nights in Mar 2024

6/10 Okay

Suzanne

Liked: Staff & service, property conditions & facilities, room comfort
the grosvenor guest house
I only stayed at The Grosvenor 2 nights. I didnt find the guest house as advertised. There were weeds growing on the outside steps. The room was so so. The toilet in the bathroom was only held to the floor with one bolt. I think carpeting could have been shampooed. The proprietor was pleasant enough.
Stayed 8 nights in Nov 2023

2/10 Terrible

Louisa

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs updating, the shower leaks, the toilet seats are broken and there were no staff present. We came back home very badly bitten.

8/10 Good

Duncan

Stayed 2 nights in Sep 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing visit
The host was acomodating and really helpful. Easily accessible via texts. We never actually saw her. Room was prepared for us and welcoming, refreshments were available on arrival and kid found little fridge greaf. Some little things in there that makes the room not be worth 10/10 like little TV never working or shower leaking so needing to use one of towels to make sure we don't drown neighbours, but we would return providing that the order becomes easier. Unsure if I'd book via hotels.com again as price offered was different from actual price. Overall 8/10, would return and recommend. Trip was great and placement was great as very easy access to amenities and near enough the beach.
Stayed 2 nights in Aug 2023

10/10 Excellent

Saralinda Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed
Enjoyed trip. Good value, two rooms in one hotel room purchase. As there was a double and twin. Within easy reach of station and bus station .fridge was surprise bonus , as it's a hotel, has all necessities, eg iron etc
Stayed 3 nights in Jul 2023

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hastings Break
We have stayed here many times never had any problems rooms are always clean nice bathroom tea and coffee in the room would recommend staying here
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend Stay
We have stayed here many times the room was nice & clean wonderful shower tea & coffee Kath was on hand if you needed anything Would definitely recommend it
Stayed 3 nights in Aug 2021

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay in Hastings
All was very pleasant. Excellent location near to new town. Nice comfortable beds and clean rooms. Great power shower, and had fridge in one room. Although Kath was not around when we arrived, there was good communication with messages and email. Only real issue we had were the noisy seagulls nearby during early hours of the morning, but to be expected when in Hastings!
Stayed 3 nights in Jul 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hastings Weekend
We had a very nice stay room, was a good size & nice & clean Kath was there when we arrived explain everything to us would definitely recommend a stay here Thank for a lovely stay
Stayed 2 nights in Sep 2020

4/10 Poor

renu

Disliked: Cleanliness, staff & service
No hands sanitation provided only hand wash
Stayed 2 nights in Jul 2020

8/10 Good

lee, basildon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Brillant location for the pier & other attractions. Friendly owner & staff.
Stayed 1 night in Aug 2020

4/10 Poor

TraceyM, Staines

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a strong smell of damp throughout the property. The place had not been cleaned properly in months. Dirty bed linen. Black mould in and around the shower. Everywhere need a proper clean. No Covid 19 information no hand sanitiser. The guest house advertised free parking this is untrue Monday to Saturday where you can pay at least £9.00 to park every 24 hours other places are more expensive.
Stayed 2 nights in Jul 2020

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right for us two.
We managed luckily to change our 1 night to a 2 night stay at very short notice.Kathy took care of everything. Entrance to hotel was secure and reception was good...just right. Our room was on 1st floor, was spotlessly clean and warm, bed comfy and ensuite shower terrific, water hot with plenty of towels.Felt excited to be staying here a second night ! Partner happy with tea making facilities and mini fridge too. We watched the New Years Eve come in on the tv after being out n about in evening. New Years Day was just perfect...walk by sea..out n about, then back to Grosvenor...room warm and welcoming. Terrific short stay.
Stayed 2 nights in Dec 2019

8/10 Good

prosper

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Quite good
Stayed 2 nights in Dec 2019

6/10 Okay

Denise

Traveled with family
Liked: Cleanliness, room comfort
Nice stay
The area around is a bit run down but within walking distance of most places. The parking is close and easy in the multi storey car park at the back of the hotel. The view is of this car park if you are at the back... my room was perfectly fine on the top floor perfectly clean and lovely bathroom however there is a strong musty smell in this old building and the second room we hired smelt of what I can only describe as a wet dog smell so we kept the window open.
Stayed 2 nights in Aug 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly
Very conveniently located within five minutes walk from the Hastings Railway station. Clean, sunny room and a friendly manager. No breakfast served, but a very inexpensive and hospitable cafe lies around the corner.
Stayed 4 nights in Jun 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Easy check in, lovely room, quiet area.
Stayed 1 night in Apr 2019