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Crystal Hotel Hat Yai

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Hotel Hat Yai

Skyline Suite Mountain View | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Outdoor pool, sun loungers
Interior detail

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast included
  • Gym
  • Parking included

Explore the area

Map
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110
  • Central Festival Hatyai
    3 min walk
  • Asean Night Bazaar
    7 min walk
  • Greenway Garden Center
    8 min walk
  • Hat Yai (HDY-Hat Yai Intl.)
    14 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Landmark Suite With Panorama View

Landmark Suite With Panorama View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Landmark Suite With Panorama View

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Suite Mountain View

Skyline Suite Mountain View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Skyline Suite Mountain View

  • 279 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Deluxe King Room

Super Deluxe King Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Super Deluxe King Room

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Smart Deluxe Twin Room

Smart Deluxe Twin Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Smart Deluxe Twin Room

  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Smart Deluxe King Room

Smart Deluxe King Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Smart Deluxe King Room

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor/outdoor pool

Centara Hotel Hat Yai

Pool
Hot Tub
Spa
Parking included
4.2 out of 5, Very Good, (931)
The price is $93
per night
$109 total
includes taxes & fees
Dec 11 - Dec 12
Centara Hotel Hat Yai

About this property

Crystal Hotel Hat Yai

4-star Hat Yai hotel close to Lee Garden Plaza
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crystal Hotel Hat Yai offers 164 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Crystal Hotel Hat Yai provides a spa tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Crystal Hotel Hat Yai has designated areas for smoking.

A complimentary breakfast is served each morning between 7:00 AM and 10:00 AM.
Bottega - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bottega

Things to do

  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai

Crystal Hotel Hat Yai Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 54 out of 154 reviews" "
Rating 8 - Good. 64 out of 154 reviews" "
Rating 6 - Okay. 24 out of 154 reviews" "
Rating 4 - Poor. 7 out of 154 reviews" "
Rating 2 - Terrible. 5 out of 154 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David, Huntsville

Stayed 3 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Beautiful room and pool.
It was a good hotel beautiful room and pool. But one note is that the hotel had about maybe 4 ballrooms will always packed wedding all day to night. I felt out of place.
Stayed 2 nights in May 2024

10/10 Excellent

Hang Kiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room new and clean staff very responsive and helpful breakfast also nice overall I give 8/10
Stayed 3 nights in May 2024

10/10 Excellent

Sam hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Kim Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big pool!
Convenient location. There's a big mall across the road, with plenty of shops, restaurants and supermarket. It is also near a few night bazaars. The hotel rooms are large and airy. It has a large rooftop pool that I can actually swim laps in! The reception girls were also very helpful — one of them really helped me out when no Grab driver was willing to pick me up from an out-of-the-way temple. However, it would be great if staff, especially at the front desk, could be given conversational English lessons to improve service, since there are many guests who don't speak Thai.
Stayed 4 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need upgrade for wifi
Newer wing has more power socket and bath tub. However water from bath tub not hot the day I using it. Most disappointing is the wifi throughout 3 days stay the wifi is very very weak and could connect to my phone and tablet. I was on the 6floor towards the last few room. Upset as not able to play my online game and watch u tube.
Stayed 3 nights in Dec 2023

6/10 Okay

Joseph Kinn Fei

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ahmad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location!
Stayed 1 night in Jul 2023

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023

2/10 Terrible

Shih Wei

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2023

10/10 Excellent

SIEW LEE

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Just stayed for 2 nights 3 rooms there,,front desk staff friendly allowed us to checked in earlier, thank you so much. But location a bit distance from city center need to take grab car or tuk tuk. Opposite hotel there is central shopping mall the biggest in Hatyai.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kim Loong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still look new and clean after more than 5 years. Shopping mall just opposite and walkable to Asean market. The downside are, required tuk tuk to downtown and it is not cheap as many tuk tuk refused to come due to busy traffic.
Stayed 1 night in Dec 2022

8/10 Good

Ikmal Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Mun Yee, SELANGOR

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new and clean, different room type to cater for group/family/couples; breakfast was great. Only thing is hard to get a tuktuk and cost a bomb to travel to town. Indeed it is not a convenience place to stay for tourists. Still a distance to walk to greenway night markets, no massage nearby and no 7 eleven. It is quiet in the morning and night.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay
Accommodation i will rate it 8/10. Daily breakfast has not much variety (5/10).Counter staffs are not versatile in English (7/10) whereby we would need to use goggle translation. Other than a big shpg mall opp the hotel, walking distance less than 8mins, there are no shops at the surrounding.
Stayed 7 nights in Jun 2022

8/10 Good

Anish

Liked: Staff & service, property conditions & facilities, room comfort
Sweep your room
Was a nice hotel with great service. Nice bar/restaurant area but only downside was the room which was a little dirty. Looked to not have been swept properly with hair and dust on the floor in the bedroom and bathroom. Not too bad though. Nice swimming pool, but getting drinks was a little slow as bar was closed so the attendant had to keep running to the bar downstairs to bring the drinks.
Stayed 1 night in Nov 2021

6/10 Okay

David

Business traveler
Mediocre at best
For the price, I expected more. The rooms were small with few amenities. Very basic setup for such a large hotel that does banquets, weddings, etc. The only useful feature is that it's across the street from a shopping center with plenty of food. There is just nothing I can say that was good about the stay
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Room is clean, but it’s quite old unlike the display picture. Hotel is opposite to the shopping mall so it’s walkable distance for shopping. Breakfast is okay.
Stayed 1 night in Aug 2020

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not near town but the saving grace is that it's opposite Central Festival which provides an excellent shopping experience. Cleanliness is definitely a plus point with this hotel. The pool and gym seems kind of waste as not many guests are using. The breakfast spread is mediocre at best as the selection doesn't change much. Otherwise this is an ideal hotel for those who doesn't like crowd and just want a peaceful stay in Hatyai.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2020

8/10 Good

SHIN YUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Issac

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Few unique that is different from other hotels i visited with Expedia booking. They charge a 5yr old for breakfast They take room deposit by only cash I stayed level4, the ballroom’s music was clearly heard and made my night till 12am! And they cant do anything about it. The Expedia message to hotel, they dun even reply, not sure if thats even something they use or work with
Stayed 3 nights in Jan 2020

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020