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Family Room, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a business center, meeting rooms, and coworking spaces. For a surcharge, the property provides an airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service. This family-friendly hotel also offers a nightclub, a library, and a terrace. Concierge services and a complimentary grocery shopping service can be provided. Complimentary covered self parking is available on site, along with a car charging station.

SUBANAN Residence Hatyai is a smoke-free property.

  • Library
  • Coworking spaces
  • Shopping center shuttle (surcharge)
  • Water dispenser
  • Elevator
  • Showcase for local artists
  • 24-hour front desk
  • Free grocery shopping service
  • At least 80% of all lighting comes from LEDs
  • Covered parking
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Books
  • Covered parking
  • No single-use plastic stirrers
  • Secured parking
  • Computer station
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Terrace
  • Luggage storage
  • Bicycle parking available
  • Coin laundry on site
  • Train station pickup (surcharge)
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Bus station shuttle (surcharge)
  • Electric bicycle charging station
  • Total number of rooms - 88
  • No accessible shuttle
  • Accessible airport shuttle
  • Number of floors - 9
  • Number of buildings/towers - 2
  • Accessible bus station shuttle
  • Airport transportation (surcharge)
  • No accessible train station shuttle
  • Number of accessible parking spaces 1
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Area rugs in public areas
  • Front entrance ramp
  • Elevator door width (inches) - 45
  • Elevator door width (centimeters) - 115
  • Train station drop-off (surcharge)
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2023
  • Electric car charging station
  • Evening entertainment
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Nightclub
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Long-term parking (surcharge)
  • Proposal/romance packages available
  • Dock
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Vending machine
  • Television in common areas
  • Garage
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Off-street parking
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Refrigerator

Room Amenities

SUBANAN Residence Hatyai offers 88 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature down comforters and premium bedding. LED televisions come with premium cable channels and first-run movies. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators and separate dining areas. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. This Hat Yai hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Kitchenette
  • Balcony
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Separate dining area
  • Cable TV service
  • Free WiFi
  • Down comforter
  • First-run movies
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • TV size: 40
  • Rainfall showerhead
  • Hydromassage showerhead
  • LED TV
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Composting
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Paper towels
  • Freezer
  • Wet bar
  • Heated floor
  • Hand-held showerhead
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Telephone accessibility kit
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Dining table
  • Meal delivery service available
  • WiFi speed 50+ Mbps
  • Energy-saving switches
  • Magnifying mirror
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Area rug/s in room

Parking

Long-term parking (surcharge) , Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: THB 500 per day
  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: THB 500 per vehicle (one-way, maximum occupancy 4)
  • Covered extended parking fee: THB 100 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: THB 280 per night
  • Rollaway bed fee: THB 680 per night
  • Credit card charges are subject to a surcharge of 3.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: LINE Pay, PayPal, and WeChat Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Parties and events (including family gatherings, birthday parties and weddings) are allowed on site

Long-term renters welcome

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, LINE Pay, PayPal, and WeChat Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. This property uses solar energy, plus eco-friendly cleaning products. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

One child stays free

Annual carbon offsets

Humane animal treatment

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Sustainability/community reinvestment (10% revenue or more)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Credit card pre-authorization

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Other events allowed

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Car not required

Long-term renters welcome

Security system

Staffed front desk

Events/parties allowed

Weddings allowed

Family gatherings allowed

Birthday parties allowed

WeChat Pay

Onsite COVID-19 testing (Antigen) is available

Carbon monoxide detector

LGBTQ friendly

Smoke detector

Minimum age for COVID-19 test requirement: 12

Mobile payments

UnionPay

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

LINE Pay

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Food service has been amended for enhanced safety

Guests must provide a copy of their government-issued photo I.D. in advance

Guests are provided with free hand sanitizer

Children stay free - maximum age 6

Social distancing measures are in place

PayPal

Contactless check-in is available

Property follows regional sanitization guidelines Safety and Health Administration - SHA Plus (Thailand)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Parking height restrictions apply

Individually-wrapped food options are available through room service

Renewable energy source - solar

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 680 per night.
  • Cribs (infant beds) are available for THB 280 per night.

Pet Policy

  • No pets or service animals allowed

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • SUBANAN Residence
  • SUBANAN Residence Hat Yai
  • SUBANAN Residence Hatyai Hotel
  • SUBANAN Residence Hatyai Hat Yai
  • SUBANAN Residence SHA Extra Plus
  • SUBANAN Residence Hatyai Hotel Hat Yai
  • SUBANAN Residence SHA Extra Plus Certified

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