Free self parking and free WiFi in public areas are available at this smoke-free hotel. Change of towels is available on request.
The Elm House Hotel offers 16 accommodations with irons/ironing boards. Digital television is provided.
Bathrooms include showers. This Hawick hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Wireless Internet access is complimentary. Onsite self parking is complimentary.
The Elm House Hotel is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily full breakfast available 7:30 AM to 9:00 AM for a fee: GBP 10.95 for adults and GBP 5 for children
Family friendly
High chair
Conveniences
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Toilet paper
Towels provided
Entertainment
30-inch TV with digital channels
Food and drink
Electric kettle
More
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.00 for children
Rollaway bed fee: GBP 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
The Elm House Hotel Hotel
The Elm House Hotel Hawick
The Elm House Hotel Hotel Hawick
The Elm House Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel is permanently closed, yet hotels.com took my money...and for a refund, instead of giving me my money black, they gave me this weird key cash. I'm out
This hotel accepted our booking via Hotels.com and it was still confirmed and prepaid up until arriving at the hotel. We were visiting from Australia and visiting relatives in Hawick, we rented a car in Edinburgh and drove there. We arrived early afternoon and found a handwritten note on the front door requesting guests to call a mobile phone on arrival. Whilst in the car park an employee arrived and said that he had no knowledge of our booking, I showed him my confirmation and he blamed Hotels.com booking system. After prolonged discussions with some “manager” on the phone he said that he would have to prepare a room as they were busy. We set off for a coffee advising that we would return later.
Whilst at the coffee shop I received an email from the hotel (via hotel.com) advising that they were cancelling my booking due to a FLOOD at the hotel.
We returned to the hotel where the same employee advised us that Hotel.com had double booked the room and therefore they couldn’t accommodate us. When questioned about the earlier advice that no booking had been received, he shuffled around embarrassingly, we then asked about the FLOOD he said that there had been no flood and we showed him the email. He blamed his manager who was not at the premises, we insisted on speaking with her however she was very evasive and unhelpful and continued to blame Hotels.com.
We eventually gave up and left, we had to find a bed with our relatives and to be honest we were happy not to be staying
This is one of the worst hotels I have ever stayed in. There was no front desk and no "front desk staff" to greet me on arrival. Someone eventually appeared but did not take my name and there was no check in (or check out) process. The room was in an annexe in the car park and was small and very old fashioned. There were flies in the room, debris in the kettle, a damp bathmat and a non-working bedside lamp. It was barely clean. There was no soundproofing and there was noise from other rooms late at night. I would not recommend a stay in this hotel.