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Commercial Hay Hotel

3.0 star property

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Photo gallery for Commercial Hay Hotel

Deluxe Family Room | Hypo-allergenic bedding, individually decorated, individually furnished
Exterior
Staircase
Buffet
Balcony

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included
  • Housekeeping

Explore the area

Map
199 Lachlan Street, Hay, NSW, 2711
  • TAFE Riverina Institute
    ‪1 min walk‬
  • Hay Library
    ‪2 min walk‬
  • Hay Park
    ‪4 min walk‬
  • Hay, NSW (HXX)
    ‪3 min drive‬

Room options

View all photos for Budget Double Room

Budget Double Room | Hypo-allergenic bedding, individually decorated, individually furnished

Budget Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe King Balcony

Street view

Deluxe King Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family

Hypo-allergenic bedding, individually decorated, individually furnished

Two Bedroom Family

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Budget Twin Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Balcony

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Triple Balcony

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Budget Triple Room

Hypo-allergenic bedding, individually decorated, individually furnished

Budget Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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About this property

Commercial Hay Hotel

3-star Hay hotel with free in-room WiFi
Along with a microwave in a common area, this hotel has a refrigerator in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance. Housekeeping is available once per stay.
Commercial Hay Hotel offers 31 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.
Commercial Hay Hotel features tour/ticket assistance, a picnic area, and laundry facilities. Wireless Internet access is complimentary. This Hay hotel also offers express check-in, express check-out, and a microwave in a common area. Complimentary uncovered self parking is available on site.

Commercial Hay Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out fee: AUD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay

Commercial Hay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 219 reviews
Rating 8 - Good. 74 out of 219 reviews
Rating 6 - Okay. 30 out of 219 reviews
Rating 4 - Poor. 18 out of 219 reviews
Rating 2 - Terrible. 19 out of 219 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Ernest

Liked: Cleanliness, staff & service, room comfort
Great Overnight stay
Staff are Pleasent Clean tidy room Comfortable bed and great shower hot water and pressure ,hair dryer in room Car park full but out the front parking not an issue Hotel is old but ideal for an overnight stay we will use this again
Stayed 1 night in Oct 2024

4/10 Poor

Luke

No hot water in shower is a slight issue
Stayed 1 night in Oct 2024

6/10 Okay

Jan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Umeshwara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need
Nothing fancy, but very comfortable, clean and tidy. At the price, excellent value. Beth from hotel management was very obliging and helpful. Thanks very much.
Stayed 1 night in Oct 2024

8/10 Good

Katie

Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Traveled with family
Fast and easy check in. Clean room.
Stayed 1 night in Oct 2024

2/10 Terrible

Sabrina

Stayed 1 night in Sep 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service
Minor things, exhaust fan in the shower needs to be replaced. Toilet seat does not fit. Why 6 power points in the bathroom. Ceiling light bedroom not working. Overall we will stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

David

Disliked: Staff & service, amenities, property conditions & facilities
Not adequate toilet paper , ran out Room clean , hallways and walkways stained and dirty Door to balcony had malfunctioning lock No On-site staff Needed to make a booking change , was refused
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Sep 2024

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight stop
Stayed 1 night in Sep 2024

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jenny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Janelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation at a great price. Breakfast also was had a great selection for all famiky members.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpectedly better than average pub hotel : had balcony room that was comfortable and quiet. In town which had good food options and Murrumbidgee running on its edge.
Stayed 1 night in Aug 2024

8/10 Good

Janelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were well set out for sleeping a family of 4. Clean and was able to do our own breakfast in the room
Stayed 1 night in Aug 2024

6/10 Okay

Cherie

Traveled with family
The booking and late check in was easy. Good parking. The room was okay but one pillow had yellowing stains and the other had hair on the pillow case. One of the doona covers also wasn't thoroughly cleaned.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2024

8/10 Good

Kevin Longstaff

Liked: Staff & service, property conditions & facilities
Carpet could be replaced. Wonderful shower, maybe needs a couple of safety hand rails. It’s very big and can be very slippery
Stayed 1 night in Jul 2024

10/10 Excellent

Nelly

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building with some palatial rooms, opening onto a magnificent veranda from which to watch sunsets. Pet friendly and breakfast is provided- a nice touch . Plenty of parking and it possible to walk everywhere
Stayed 2 nights in Jul 2024