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InterContinental Hayman Great Barrier Reef

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Hayman Great Barrier Reef

Exterior
Point of interest
Exterior
Meeting facility
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Hayman Island, Whitsundays, QLD, 4801
  • Blue Pearl Bay
    37 min walk
  • Hayman Island Reef
  • Whitsunday Lookout
  • Hayman Island, QLD (HIS-Hayman Island Heliport)
    11 min walk

Room options

View all photos for Suite, 2 Bedrooms, Ocean View (Pool)

Suite, 2 Bedrooms, Ocean View (Pool) | View from room

Suite, 2 Bedrooms, Ocean View (Pool)

  • 1227 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Lagoon View (Lagoon Ocean View)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Twin Beds, Lagoon View (Lagoon Ocean View)

  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Lagoon View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 2 Twin Beds, Lagoon View

  • 581 sq ft
  • Lagoon view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Lagoon View

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Lagoon View

  • 581 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard View (Retreat)

Classic Room, 1 King Bed, Courtyard View (Retreat) | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, Courtyard View (Retreat)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hayman)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom (Hayman)

  • 990 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Pool Access

Suite, 1 Bedroom, Pool Access | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Pool Access

  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Suite, 1 Twin Bed (Lagoon)

Premium bedding, down comforters, pillowtop beds, minibar

Family Suite, 1 Twin Bed (Lagoon)

  • 1550 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 3 Bedrooms (Hayman)

Suite, 3 Bedrooms (Hayman) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 3 Bedrooms (Hayman)

  • 2045 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Lagoon View

  • 969 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Beach Access)

Premium Room, 1 King Bed, Accessible Bathtub (Beach Access) | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Accessible Bathtub (Beach Access)

  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Hayman)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Bedrooms (Hayman)

  • 1722 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Accessible Bathtub

  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 4 Bedrooms (Hayman Residence)

Room, 4 Bedrooms (Hayman Residence) | Premium bedding, down comforters, pillowtop beds, minibar

Room, 4 Bedrooms (Hayman Residence)

  • 6997 sq ft
  • Ocean view
  • Sleeps 8
  • 1 Twin Bed

View all photos for Room, 3 Bedrooms (Hayman Beach)

Room, 3 Bedrooms (Hayman Beach) | Premium bedding, down comforters, pillowtop beds, minibar

Room, 3 Bedrooms (Hayman Beach)

  • 4306 sq ft
  • Ocean view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Villa, 1 King Bed, Beachfront (Pool)

Villa, 1 King Bed, Beachfront (Pool) | Premium bedding, down comforters, pillowtop beds, minibar

Villa, 1 King Bed, Beachfront (Pool)

  • 1292 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront (Pavilion)

Suite, 1 Bedroom, Beachfront (Pavilion) | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Beachfront (Pavilion)

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Lagoon View (Lagoon Ocean View)

Premium bedding, down comforters, pillowtop beds, minibar

Premium Room, 1 King Bed, Lagoon View (Lagoon Ocean View)

  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Premium bedding, down comforters, pillowtop beds, minibar

Classic Room

  • 409 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Suite, 1 Bedroom, Pool View | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Pool View

  • 807 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

About this property

InterContinental Hayman Great Barrier Reef

5-star Whitsundays hotel steps from Coral Sea
Catch some rays at the beach or spend the day relaxing at InterContinental Hayman Great Barrier Reef's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
InterContinental Hayman Great Barrier Reef offers 182 air-conditioned accommodations, which are accessible via exterior corridors and feature iPads and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Whitsundays hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor tennis courts and a marina are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At InterContinental Hayman Great Barrier Reef you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. Wireless Internet access is complimentary. This luxury hotel also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center.

InterContinental Hayman Great Barrier Reef is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Pacific - This beachfront restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Amici Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
BamBam - This poolside restaurant specializes in Pan-Asian cuisine and serves lunch only. Open daily.
Aqua - This restaurant specializes in seafood and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Bar 50 - Onsite bar. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 poolside bars
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amici Trattoria
  • Aqua
  • BamBam
  • Bar 50
  • Pacific

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Motor boating
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Shopping
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference center (205,248 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • In a national park
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPad
  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must transfer to the property via boat or floatplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.9 percent for credit card payments
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Boat or helicopter transfer per adult: AUD 220 (one-way)
  • Boat or helicopter transfer per child: AUD 110 (one-way), from 5 to 16 years old

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 220 per person (one-way)
  • Airport shuttle fee per child: AUD 110 (one-way), (from 5 to 16 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Great Barrier Reef Hotel
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Great Barrier Reef Whitsundays
InterContinental Hayman Great Barrier Reef Hotel Whitsundays

InterContinental Hayman Great Barrier Reef Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 125 reviews" "
Rating 8 - Good. 34 out of 125 reviews" "
Rating 6 - Okay. 10 out of 125 reviews" "
Rating 4 - Poor. 8 out of 125 reviews" "
Rating 2 - Terrible. 2 out of 125 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Quyen, LA JOLLA

Stayed 1 night in Aug 2024

10/10 Excellent

jason James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded
Stayed 5 nights in Jul 2024

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CANT WAIT TO VISIT OTHER SITES
Stayed 4 nights in Jul 2024

8/10 Good

Pasquale Lino

Traveled with partner
Liked: Staff & service
Great property but it needs modernisation and uplift. Three restaurants only. Good quality. No business centre No entertainment to speak of except for same singer with sams repertoire. Needs Newspapers and greater selection of books. Cleaning of rooms and toilets needs improvement.
Stayed 7 nights in Jul 2024

10/10 Excellent

emma

Stayed 7 nights in Jun 2024

10/10 Excellent

Rebekah

Stayed 3 nights in Jun 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting is fabulous, outlook fantastic, food incredible. All restaurant venues quality of food was excellent. Majority of staff were excellent, (Atama a standout). Staff need senior management in all areas as some staff were standing around talking more than serving. (Especially at the main pool area). This is not the young kids fault but lack of investment by upper management to supply and enforce high hospitality standards
Stayed 4 nights in May 2024

6/10 Okay

Chris

Traveled with partner
Liked: Staff & service, amenities
Amazing spot however the hotel did not meet our standard of a 5 star hotel. Bed was uncomfortable, air conditioning didn’t work one night, there was a tray of of cigarettes in the outdoor shower, upon arrival we had to wait 1.5 hours for our room with no access to our baggage. All staff were 5 star and their service was amazing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jarryd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Sven

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Its more like a 3 star than a 5 star hotel. A lot of missing to be on a premium level - this starts with unregulary housekeeping, limited trained staff, high prices vs less performance, et cetera
Stayed 4 nights in Apr 2024

10/10 Excellent

Na

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with everything perfectly, will be back for sure.
Stayed 4 nights in Mar 2024

6/10 Okay

Hoda

Traveled with family
Liked: Cleanliness, property conditions & facilities
We won't go back.
Stayed 5 nights in Mar 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to relax and recharge. Plenty to do if you want to. We enjoyed our whole experience and would visit again. Thank you to all the staff and all that you do.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gerald R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, facilities and staff. Paradise.
Stayed 6 nights in Feb 2024

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

4/10 Poor

Nima

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Great location, poor service quality, very commercial experience. Overall not recommended
Stayed 2 nights in Feb 2024

4/10 Poor

Daniel Anjos dos

Traveled with partner
Disliked: Staff & service, property conditions & facilities
We are very disappointed !! The curtains from the room was fell apart.. took 2 days to get fixed!! Room service need to be requested after all day out side !! Last night the air conditioning stopped working around 9pm .. and the hotel didn’t come over to fixed!! Today we went to reception for checkout and the reception knew about .!! Why they didn’t change the room ? That’s supposed to be 5 star hotel ..
Stayed 4 nights in Feb 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Hayman Island is back in a big way!
Stayed 4 nights in Jan 2024

6/10 Okay

Shirley

Liked: Staff & service
Amazing location but place needs some TLC …the staff were amazing .. the food was ok the Italian place was terrible food !!
Stayed 5 nights in Jan 2024

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the money, go to the Maldives.
Room was great, staff were nice, but some were very undertrained and unprofessional, but food was awful, and drinks were very slow, I won't be going there again. If I am going to pay an absolute fortune to go to this island, I would expect amazing food and drinks to flow. I also think it's an absolute rip off to charge so much for the boat to and from Hamilton to Hayman. It should be free or at least a reasonable cost.
Stayed 5 nights in Dec 2023

8/10 Good

kanwar kishen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Dec 2023

8/10 Good

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ganzorig

Stayed 3 nights in Dec 2023

8/10 Good

Luke

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great , for a five star resort service at dinner was below average . Had to ask multiple times for our drinks and no one serving us . Very average
Stayed 1 night in Dec 2023