Hilton Garden Inn Hays

3.0 star property

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Photo gallery for Hilton Garden Inn Hays

Terrace/patio
Bar (on property)
Exterior
Meeting facility
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Bar
  • Gym
  • Pet friendly

Explore the area

Map
221 West 43rd Street, Hays, KS, 67601
  • Tebo Village
    ‪8 min walk‬
  • Vineyard Park Nature Area
    ‪16 min walk‬
  • Daniel G. Rupp Park
    ‪16 min walk‬
  • Hays, KS (HYS-Hays Regional)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (3X3 Shower)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Drinks & Snacks)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Hearing)

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (3X3 Shower)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Hays

3-star Hays hotel with 1 restaurants, connected to the convention center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Hays offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels and Netflix.

This Hays hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Hays features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 7826 square feet (727 square meters) include a conference center. This business-friendly hotel also offers a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hilton Garden Inn Hays is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Hilton Garden Inn Hays has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.99 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.50 to 8 for adults and USD 4.99 to 4.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,826 square feet of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4.5 to 8 for adults, and USD 4.99 to 4.99 for children
  • Fee for in-room wireless internet: USD 4.99 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hays Hays
Hilton Garden Inn Hays Hotel
Hilton Garden Inn Hays Hotel Hays

Hilton Garden Inn Hays Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 607 out of 748 reviews
Rating 8 - Good. 81 out of 748 reviews
Rating 6 - Okay. 27 out of 748 reviews
Rating 4 - Poor. 14 out of 748 reviews
Rating 2 - Terrible. 19 out of 748 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Grover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Aubrey

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly! Property was clean and bright. This is our favorite place to stay in hays.
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families!
The gentleman working the front desk was attentive to my request about a baby crib and rushed to find me one. The check in was quick and seamless, even though there was a line of people the front desk clerk moved the line along ver y quickly and was courteous to everyone. The room was perfectly clean and they accommodated my request for a tub. My family slept wonderfully and will stay again if ever in Hays!
Stayed 1 night in Nov 2024

6/10 Okay

Wendy

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Tracy M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
One night stay
It was fine. Food wasn't the best.
Stayed 1 night in Nov 2024

8/10 Good

Alfreda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was decent
Stayed 1 night in Nov 2024

10/10 Excellent

Alfreda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was decent
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make the stay at the Hilton Garden Inn Hays memorable. Devon remembered my name, but he had a unique story to go remember it by. But it made the connection wonderful and he took great care to provide a handicap room for my mother and I make our stay more comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Nice place!
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk check-in staff member, Devon, was exceptional! He handled himself with professionalism and extraordinary self-control in the face of numerous guest checking in and challenges. In addition, he had an unusual case of two mixed up bookings between myself and another guest, named Sharon McClellan(d), that caused some real confusion for him, her, and I. In the end, it all worked out and Devon handled it like a pro!
Stayed 1 night in Nov 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in Oct 2024

6/10 Okay

Wanda

Traveled with group, Business traveler
It felt very quiet and safe.
Stayed 1 night in Oct 2024

10/10 Excellent

Kori

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
customer service was great!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Ron

Stayed 1 night in Oct 2024

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful stay 1
What an amazing beautiful hotel inside and outside, the grounds were exceptionally clean and manicured, inside was beautiful, very clean and welcoming, the staff was very friendly and helpful, the room was amazing, we sleep very well that evening.
Stayed 1 night in Oct 2024

10/10 Excellent

Christy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! It was beautiful, clean, and smelled good!
Stayed 1 night in Aug 2024