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Hilton Garden Inn Hays

3.0 star property

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Photo gallery for Hilton Garden Inn Hays

Terrace/patio
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Meeting facility
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
221 West 43rd Street, Hays, KS, 67601
  • Hays City Boot Hill
    ‪4 min drive‬
  • Fort Hays State University
    ‪6 min drive‬
  • Fort Hays State Historic Site
    ‪8 min drive‬
  • Hays, KS (HYS-Hays Regional)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (3X3 Shower)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Drinks & Snacks)

Premium Room, 1 King Bed (Drinks & Snacks) | Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 1 King Bed (Drinks & Snacks)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Hearing)

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (3X3 Shower)

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

In-room safe, desk, iron/ironing board, free WiFi

Holiday Inn Express Hotel & Suites Hays by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1009)
$169 nightly
The price is $169 total
includes taxes & fees
Holiday Inn Express Hotel & Suites Hays by IHG

About this property

Hilton Garden Inn Hays

3-star Hays hotel with 1 restaurants, connected to the convention center
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Hays offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels and Netflix.

This Hays hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Garden Inn Hays features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 7826 square feet (727 square meters) include a conference center. This business-friendly hotel also offers a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hilton Garden Inn Hays is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Hilton Garden Inn Hays has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.99 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.50 to 8 for adults and USD 4.99 to 4.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,826 square feet of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4.5 to 8 for adults, and USD 4.99 to 4.99 for children
  • Fee for in-room wireless internet: USD 4.99 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hays Hays
Hilton Garden Inn Hays Hotel
Hilton Garden Inn Hays Hotel Hays

Hilton Garden Inn Hays Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 644 out of 795 reviews
Rating 8 - Good. 87 out of 795 reviews
Rating 6 - Okay. 30 out of 795 reviews
Rating 4 - Poor. 14 out of 795 reviews
Rating 2 - Terrible. 20 out of 795 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clinton

Traveled with partner
Liked: Cleanliness, amenities
Love it all, walls have marks needs cleaned up.
Stayed 1 night in Feb 2025

8/10 Good

Jodi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Updated and new!!!
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Stayed 1 night in Feb 2025

10/10 Excellent

judith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff Very clean an updated hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Lacretrica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy, Mounds

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Swankiest Hilton garden inn we’ve ever stayed at !! Our room was huge !!! Reateraunt and bar was awesome We ended up eating and drinkin there and even ordered a pizza from the kitchen room service .. All other garden inns should take notes from this hotel !!!
Stayed 1 night in Feb 2025

10/10 Excellent

Marissa, Farmers Branch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

valerie, chesterfield

Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. No complaints
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight on road trip

Clean, convenient and comfortable. Just what we needed.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a little maintenance needed....

It was very nice. My only complaint is small, one of the nightstand lights was out and the bathroom fan made a horrible racket. Rm 220
Stayed 1 night in Jan 2025

6/10 Okay

Scott

yo
Stayed 1 night in Nov 2024

10/10 Excellent

Riley

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very modern and nice.
Stayed 1 night in Jan 2025

2/10 Terrible

Travis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden Inn has terrible customer service.
Stayed 1 night in Jan 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Could have been better

Your website said the cribs were free. We were greeted with a $25 charge when we asked for one. The carpet was torn and tattered at the threshold, and the pillows were very poor and flat.
Stayed 1 night in Jan 2025

8/10 Good

Michelle, Great Falls

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room & the amenities were phenomenal. It was spacious & inviting. The bed was very comfortable, & the automatic shades made for good sleep. However, I found the desk clerk to be rather uninviting. He didn't offer any information of his own accord. We had to ask about whether there was a bar, as we had wanted to stop for a couple of drinks since it was New Year's Eve. We were simply told the motel had a bar but that it wasn't open. Then we asked about breakfast & were told there was a buffet for $10. We weren't even told the hours or where the buffet was held. Then we were handed our room key with no explanations of room location. I had to ask if there was an elevator. While he was never blatantly rude, he did not exude hospitality or an appreciation for our patronage. It was mediocre customer service.
Stayed 1 night in Dec 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
The property was clean, safe and the staff was friendly. As for accommodations, there is an up charge for that should be their catch fraise. They are listed as a pet friendly hotel and they are for a $50 non refundable charge. Wifi $4.95, Internet $10, breakfast $10. The parking is included!
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop on the way to Colorado!
Stayed 1 night in Dec 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my overnight stay here..The staff was very friendly and helpful as well as the hotel and rooms were super clean.I will definitely be staying here again when my travels take me here.
Stayed 1 night in Dec 2024