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Holiday Inn Express Hotel & Suites Hays by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Hays by IHG

Restful retreat with a neatly made bed and comfortable headboard.
Relax in the hotel lobby's inviting seating area, featuring a sofa set and flat-screen TV.
Check-in and relax in style at our reception area, where guests can access services online and enjoy comfortable seating.
Welcome to Holiday Inn Express & Suites, featuring a symmetrical facade with a central entrance and columns.
Indulge in a diverse spread of international cuisine at our buffet, featuring a variety of dishes, including cheese omelets and sausages.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4650 Roth Ave, Hays, KS, 67601
  • Centennial Plaza
    ‪4 min drive‬
  • Fort Hays State University
    ‪7 min drive‬
  • Fort Hays State Historic Site
    ‪9 min drive‬
  • Hays, KS (HYS-Hays Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communication, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Hays by IHG

Hays hotel with indoor pool
An indoor pool, a fitness center, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Hays by IHG offers 91 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express Hotel & Suites Hays by IHG features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,453 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hays
Holiday Inn Express Hotel And Suites Hays
Holiday Inn Express Hotel Hays
Holiday Inn Express Hotel Suites Hays

Holiday Inn Express Hotel & Suites Hays by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1013 reviews
Rating 8 - Good. 250 out of 1013 reviews
Rating 6 - Okay. 52 out of 1013 reviews
Rating 4 - Poor. 32 out of 1013 reviews
Rating 2 - Terrible. 30 out of 1013 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

4/10 Poor

Jung

Liked: Cleanliness, staff & service
Paper thin walls, could hear someone yawning loudly, talking. Around midnight another guest was pounding on the wall or floor for over an hour past midnight.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025

8/10 Good

Julie, Fayetteville

Liked: Staff & service, amenities
Friendly staff, convenient and comfortable. Bathroom could’ve been cleaner.
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good staff
Stayed 1 night in Mar 2025

10/10 Excellent

Misty

Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and helpful. I really enjoyed my stay and would come back again!
Stayed 3 nights in Mar 2025

10/10 Excellent

rachel

Liked: Amenities
Hotel was good, nice and clean…the carpet in our room could maybe be replaced soon. Good breakfast!!! Maybe a little pricey for what we got…but overall good!
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

10/10 Excellent

Joey, SHAWNEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attendant was incredibly kind not only to me but other guesses he interacted with after me while I was gathering my family and our belongings.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Devin at the front desk was very helpful and friendly. Hotel is clean and plenty of room
Stayed 1 night in Mar 2025

4/10 Poor

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am handicap had a service dog.The elevator was out. Had to take stairs 2 floors up. Shower water was not hot,
Stayed 1 night in Mar 2025

8/10 Good

Mariah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Breakfast was amazing! The room was cleaned nicely, the pool was cleaned and nice! The beds were not comfortable at all and the elevator wasn’t working during our stay and we were on the 3rd floor. So going up and down the stairs multiple times a day with a baby & toddler wasn’t fun. Other than that the hotel was great!! I would definitely stay again if the elevators were working.
Stayed 2 nights in Mar 2025

4/10 Poor

Seth

Stayed 1 night in Mar 2025

2/10 Terrible

Abraham

Disliked: Property conditions & facilities
The elevator was out of order.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

2/10 Terrible

Noah

Stayed 1 night in Feb 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

JACK

Liked: Cleanliness
Disliked: Staff & service

Handicap room is a joke

Stayed 1 night in Feb 2025

4/10 Poor

Michael

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Main entrance was dirty with bird droppings. Had a roach crawl across table as my kids were eating their food. Faucet to bathroom sink was broken.
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2025