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TownePlace Suites by Marriott Hays

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Hays

Lobby sitting area
Fridge, microwave, stovetop, dishwasher
Exterior
Fridge, microwave, stovetop, dishwasher
BBQ/picnic area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Kitchen
  • 24/7 front desk
  • Laundry
$131
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
4001 General Hays Road, Hays, KS, 67801
  • Place, Tebo Village
    ‪5 min walk‬
  • Place, Vineyard Park Nature Area
    ‪7 min walk‬
  • Place, Dr. Howard Reynolds Nature Trails
    ‪1 min drive‬
  • Airport, Hays, KS (HYS-Hays Regional)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

TownePlace Suites by Marriott Hays

3-star Hays hotel with indoor pool
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
TownePlace Suites by Marriott Hays offers 81 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott Hays features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

TownePlace Suites by Marriott Hays has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

Reviews

TownePlace Suites by Marriott Hays Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 494 out of 695 reviews
Rating 8 - Good. 121 out of 695 reviews
Rating 6 - Okay. 37 out of 695 reviews
Rating 4 - Poor. 18 out of 695 reviews
Rating 2 - Terrible. 25 out of 695 reviews

Reviews

10/10 Excellent

ANGELA, CENTENNIAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Terri

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer, Maple Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Erez

Stayed 1 night in Aug 2025

2/10 Terrible

Nik

Stayed 1 night in Aug 2025

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Stayed 1 night in Jul 2025

6/10 Okay

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for business trips

The room is basically small due to the addition of the kitchen, which is nice if single and there on a business trip
Stayed 1 night in Jul 2025

10/10 Excellent

Bret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though this is a pet friendly hotel, I didn’t notice any pet smell in our hotel room. The shower has a poor design as water leaks all over the floor and the air conditioner wouldn’t shut off automatically. But overall, a great experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay here again!

I can't say enough good things about this hotel...the room is so carefully designed for the traveler in mind, so clean, so well-organized....it was a joy to stay in!
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms and clean!
Stayed 1 night in Jul 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Loved the room was already cool when I arrived. Bed is comfortable, love the mini kitchen, and the shower was excellent.
Stayed 1 night in Jun 2025

8/10 Good

Brett

Stayed 1 night in Jun 2025

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities
Nice property. Not much near by in walk distance away from busy intersection
Stayed 1 night in Jun 2025

8/10 Good

Abby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Deidra

Liked: Cleanliness, amenities, property conditions & facilities
Very fast and friendly.
Stayed 1 night in Jun 2025

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort
I pulled into Hayes at about 4:30 PM for an overnight stay with my two small dogs. The front desk check-in was efficient but unfriendly. I did not feel welcome by the person on staff. I was informed that there was a $50 nonrefundable deposit for the two dogs. A nonrefundable deposit is a fee so just be aware that there’s a $50 fee to have a dog in your room. My room was fine. The air conditioning was loud and you could hear the highway still I felt safe here and it was clean. Breakfast included some sort of spam literally spam and some eggs. I fed the spam to my dogs. I drink a coffee only if I came through haze again I would not stay here. I’d pay more and stay at a different hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Susan

Stayed 1 night in Jun 2025