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TownePlace Suites by Marriott Hays

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Hays

Relax in a spacious room with a comfortable sofa, coffee table, and side table, offering a view of the parking lot.
Experience the sleek, contemporary design of Towneplace Suites, featuring a mix of rectangular and square windows and a welcoming entrance via covered walkway.
Enjoy cooking and relaxing in this well-equipped kitchen with a refrigerator, microwave, and dishwasher, plus a comfortable seating area with a sofa and chair.
Cozy retreat with a neatly made bed, floor lamp, and floral artwork.
Relax in our inviting lobby with comfortable seating, a flat-screen TV, and a reception desk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
4001 General Hays Road, Hays, KS, 67801
  • Centennial Plaza
    ‪3 min drive‬
  • Fort Hays State University
    ‪6 min drive‬
  • Fort Hays State Historic Site
    ‪7 min drive‬
  • Hays, KS (HYS-Hays Regional)
    ‪8 min drive‬

Room options

View all photos for Studio, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Relax in a comfortable seating area surrounded by a fire feature and natural light.

Hilton Garden Inn Hays

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (825)
$215 nightly
The price is $215 total
includes taxes & fees
Hilton Garden Inn Hays

About this property

TownePlace Suites by Marriott Hays

3-star Hays hotel with indoor pool
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.
TownePlace Suites by Marriott Hays offers 81 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Hays hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott Hays features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

TownePlace Suites by Marriott Hays has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

TownePlace Suites by Marriott Hays Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 474 out of 666 reviews
Rating 8 - Good. 118 out of 666 reviews
Rating 6 - Okay. 33 out of 666 reviews
Rating 4 - Poor. 17 out of 666 reviews
Rating 2 - Terrible. 24 out of 666 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness, property conditions & facilities
Having a separate bedroom was nice. Breakfast was below average.
Stayed 1 night in Mar 2025

2/10 Terrible

Alexander

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

RICHARD, MENA

Traveled with partner
Disliked: Amenities
I appreciate the ev charger
Stayed 1 night in Mar 2025

8/10 Good

Linda

Stayed 1 night in Mar 2025

10/10 Excellent

Brigitte

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Kristy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The lady that checked us out was amazing! she was friendly and professional at the same time! It was a clean establishment ! Will definitely stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was amazing, but the breakfast was not good. Definitely worth the stay, but you may want to eat breakfast somewhere else
Stayed 1 night in Feb 2025

10/10 Excellent

ALEXIS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and we felt at home.
Stayed 1 night in Jan 2025

10/10 Excellent

Billy Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!!
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service
Stayed here many times. Always excellent
Stayed 1 night in Jan 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Travis

Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, excellent service
Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It allowed us to have a kitchen for Thanksgiving.
Stayed 4 nights in Nov 2024

10/10 Excellent

Philip

Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sheryl

Stayed 1 night in Nov 2024

8/10 Good

Sam

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient restaurants and shopping
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people working there. Good overall cleanliness. Appreciated additional furniture and kitchen in room.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024