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The Hickstead Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
24-inch flat-screen TV with digital channels, TV
Exterior
Concierge desk
Lobby lounge

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Ockenden Manor Spa
    6 min drive
  • Bolney Estate Winery
    7 min drive
  • Hickstead All England Jumping Course
    8 min drive
  • London (LGW-Gatwick)
    28 min drive

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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4.2 out of 5, Very Good, (671)
The price is $110
per night
$132 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

The Hickstead Hotel

3.5-star Haywards Heath hotel close to Hickstead All England Jumping Course
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include conference space, concierge services, and dry cleaning.
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 700 square feet (65 square meters) include conference space. This Edwardian hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

The Hickstead Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 146 out of 387 reviews" "
Rating 8 - Good. 136 out of 387 reviews" "
Rating 6 - Okay. 71 out of 387 reviews" "
Rating 4 - Poor. 24 out of 387 reviews" "
Rating 2 - Terrible. 10 out of 387 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities, room comfort
Overall the accommodation was ok but the bar was very expensive and to check in early was another £30 exhortionate
Stayed 2 nights in Sep 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet homely feel. I would have preferred a shower to a bath and did not find it easy to get in and out of the bath to use the overhead shower. I was glad of the grab handles. Not sure if my room (102) was classed as a disabled room, but if it was, a vertical handrail in the bath would have been helpful. Breakfast was adequate but only toast available, no rolls. On the whole, I enjoyed my stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Pauline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room should have been cleaned on Saturday. We went out twice during the day and left the door hanger on the outside. There was cleaning stuff outside in the corridor but no one cleaned. Then knocked the door about 4.30pm to ask if we needed anything when were getting ready to go out. The breakfast wasn't great. Cooked breakfast cold on the Saturday morning.
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable & friendly service
Stayed 1 night in Sep 2024

6/10 Okay

Dan

Stayed 1 night in Sep 2024

6/10 Okay

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were very helpful bathrooms were tired although shower was great
Stayed 1 night in Sep 2024

8/10 Good

david

Stayed 2 nights in Aug 2024

2/10 Terrible

Easwar Karthik

Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Traveled with family
Stayed 1 night in Sep 2024

6/10 Okay

IAN

Liked: Cleanliness, staff & service
First room had an odd/old smell with a connecting door which was not soundproof and could clearly hear a man coughing and talking next door. Asked to be moved and were promptly, by the somewhat unwelcoming and sullen receptionist. Hotel is a tad 70s, no aircon and looking its age. TV system was limited and could do with updating to current smart tv levels. Oodles of parking. Was in a convenient location for the purpose of our weekend.
Stayed 2 nights in Sep 2024

6/10 Okay

Ruth

Traveled with partner
The room was very cold we had to ask twice for the heating to be put on. Dogs barking early in the morning. Room ok for overnight stay, we were visiting hickstead show ground the hotel was the closest and convenient, ok for a base.
Stayed 1 night in Sep 2024

4/10 Poor

Seth, London

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rosemarie

Traveled with family
Liked: Amenities
Good value
Stayed 1 night in Sep 2024

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, friendly staff, thank you. We’ll be back in March.
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful hotel just off the M23. Very accomodating staff.
Stayed 1 night in Sep 2024

4/10 Poor

Neil

Disliked: Property conditions & facilities, room comfort
Poor hotel, would not return there.
A tired hotel, in need of modernisation. We had a very uncomfortable and squeaky bed. The bathroom!toilet door did not close, either. The meal SERVICE was good, the young waitress was on her own, but she was very pleasant and extremely helpful. Due to delivery difficulties, no lager was available, either on draft or bottled. Napkins/serviettes were not provided and the meals, while pleasant, were child sized portions.
Stayed 1 night in Sep 2024

2/10 Terrible

lisa

Traveled with family
Disliked: Amenities, property conditions & facilities
the beds were so hard and made both of our backs ache the next day. we were due to stay for 9 nights but only stayed for 2. i slept in the chair as the bed was that bad. bathroom had a cracked sink, the grouting on the tiles was brown. so out of date and the restaurant food i had to send back. would never stay there again and would not recommend it to anyone.
Stayed 10 nights in Aug 2024

8/10 Good

Rob

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice size rooms and handy location. Wifi was good so no real complaints although breakfast was poor. Eggs luke warm at best, no beans! Avoided the sausage as no guidance on whether it contained wheat or not (As coeliac I need to know) like most other hotels I stay in.
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Stayed 2 nights in Aug 2024

6/10 Okay

Harry

S
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 night stay visiting family in the area. Room was spacious, bed comfortable and shower was excellent. Plenty of parking and pleasant staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Char

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet. Lovely large room
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Aug 2024