See all properties

The Hickstead Hotel

3.5 star property

Choose dates to view prices

Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Concierge desk
Exterior
Breakfast and dinner served
24-inch flat-screen TV with digital channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
$69
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Place, All England Jumping Course at Hickstead
    ‪19 min walk‬
  • Place, American Express Stadium
    ‪16 min drive‬
  • Place, University of Sussex
    ‪20 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Birch Hotel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 742 reviews
The Birch Hotel

About this property

The Hickstead Hotel

3.5-star Haywards Heath hotel close to All England Jumping Course at Hickstead
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include conference space, concierge services, and dry cleaning.
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 700 square feet (65 square meters) include conference space. This Edwardian hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

The Hickstead Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Reviews

The Hickstead Hotel Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 229 out of 601 reviews
Rating 8 - Good. 214 out of 601 reviews
Rating 6 - Okay. 104 out of 601 reviews
Rating 4 - Poor. 38 out of 601 reviews
Rating 2 - Terrible. 16 out of 601 reviews

Reviews

6/10 Okay

MR JIMMY J U

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Missed having a socket near the bed for charging my mobile even, my extra long charger didn’t reach the pillow, apart from that all ok.
Stayed 1 night in Jul 2025

4/10 Poor

James

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Poor mattress and unclean room

The worst mattress I have slept on in years, I can forgive the hotel being a bit shabby and the room not cleaned properly, but that was the worst, creaking and rock hard. However the food is excellent would defo eat again in the restaurant just wouldn’t stay they night.
Stayed 1 night in Jul 2025

8/10 Good

Katharine

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, comfy bed , lovely Hot Shower. Tea/Coffee and TV in room even a Fan . Always a pleasant stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
convenient location for us . Quiet with very good safe parking. Staff always excellent.
Stayed 1 night in Jul 2025

4/10 Poor

C.A.T

Business traveler
Disliked: Cleanliness, amenities
My room was not madeup after 5.00 p.m ?? I checked out a day early because of that
Stayed 2 nights in Jul 2025

2/10 Terrible

Paul

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Paul, Scotland

This hotel is supposed to have a restaurant however, on arrival i was told that it "wasn't open this evening unfortunately ". When i came down to breakfast the next morning ttey said thru weren't able to offer a cooked breakfast today but that i could gave tea or coffee......really??? At least i now now know to avoid this shambolic fawlty towers. If there is a manager they need to give him / her the boot
Stayed 1 night in Jul 2025

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel needs renovation inside and out.

Friendly helpful staff and excellent well cooked hot food in the evening. Excellent large car park. Unfortunately very small full English breakfast was awful. Everything except sausage was very over cooked, some items actually burnt. Each morning something was missing. Juices was tasteless. Dinning room chairs was very stained in need of a good clean. Our room was a good size but needed updating and decorating. The bathroom had a musty smell with mouldy grouting. The outside grounds is disappointingly unkempt. Condition nothing like this picture above.
Stayed 2 nights in Jun 2025

6/10 Okay

Finbarr

Stayed 1 night in Jun 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service
good value for stopover en route. quiet clean and simple.
Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
A bit dated but clean, easy parking, easy checkin, very good value and very friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Finbarr

Stayed 2 nights in Jun 2025

6/10 Okay

Valerie

Liked: Cleanliness, staff & service
Most of the staff were lovely. No lager over the weekend, poor bar management. Rarely anyone at the bar, had to go to find staff. Would not accommodate an early breakfast at the weekend, only a continental. The hotel desperately needs updating. The bath mat was mouldy and stank, the shower curtain wasn’t much better.
Stayed 4 nights in Jun 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
The pillows were like bricks, the bed was old and uncomfortable and there was a hair in it. The room had disgusting old shaggy carpet that had bits stuck in it. The room smelt horrible and clearly had had a dog in it, I had to take an antihistamine as I felt so itchy. There was no mini bar. The noise from the creaking floor boards upstairs was very bad. Tried to go and eat something but there were no staff and then another guest had said don’t bother unless you want to wait an hour for food as they had been. The whole experience was like being in Faulty towers
Stayed 1 night in Jun 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

4/10 Poor

John

Liked: Cleanliness
Visiting friends in area so was ideal for us.Perhaps lack of staff young girl in evening was covering reception and bar.On the whole very good value for money.
Stayed 1 night in Jun 2025

10/10 Excellent

Edouard

Stayed 1 night in Jun 2025

6/10 Okay

Kathryn

Traveled with group
Liked: Cleanliness, staff & service

Fine for a place to sleep

Clean and comfortable although rooms hot at night. Staff friendly and helpful Handy for Hickstead show ground. Breakfast good value for money. I would say ready for a good refurbishment.
Stayed 2 nights in Jun 2025

8/10 Good

Danielle, Shifnal

Business traveler
Liked: Cleanliness, property conditions & facilities
Very good value stay! Would definitely stay again.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Past its best, but still good value.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Stayed 4 nights in May 2025

10/10 Excellent

Angela

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff very friendly and courteous
Stayed 4 nights in Jun 2025

6/10 Okay

Christina

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

KEITH

Good
Stayed 1 night in Jun 2025

6/10 Okay

chiara

Overall stay was okay

Check in and out was quick & easy. The carpet in the room had marks/stains, but everywhere else was clean. Provided body wash and a good amount of towels. Room was roasting! There is no aircon, just a small desk fan and the window doesnt open much due to safety reasons. Breakfast - friday food was made to order, lovely lady. Unfortunately, bacon was tough which seemed like it was under a heated lamp for hours and I found a black hair in my coffee (I did check the mug before use and I have blonde hair). Which you can see in the photos attached. Saturday - breakfast was set up as a buffet, seemed somewhat better, but the scrambled eggs random black chunks? (didnt have my phone to take a photo). Overall stay was okay.
Stayed 2 nights in Jun 2025