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The Hickstead Hotel

3.5 star property

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Premium bedding, desk, laptop workspace, iron/ironing board
Concierge desk
Breakfast and dinner served
Exterior
24-inch flat-screen TV with digital channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
$79
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • All England Jumping Course at Hickstead
    ‪19 min walk‬
  • American Express Stadium
    ‪14 min drive‬
  • University of Sussex
    ‪18 min drive‬
  • London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

8.8 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Premium bedding, desk, laptop workspace, iron/ironing board

Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Hickstead Hotel

3.5-star Haywards Heath hotel close to All England Jumping Course at Hickstead
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include conference space, concierge services, and dry cleaning.
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 700 square feet (65 square meters) include conference space. This Edwardian hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

The Hickstead Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1910
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

Reviews

The Hickstead Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 219 out of 583 reviews
Rating 8 - Good. 210 out of 583 reviews
Rating 6 - Okay. 102 out of 583 reviews
Rating 4 - Poor. 38 out of 583 reviews
Rating 2 - Terrible. 14 out of 583 reviews

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Past its best, but still good value.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Stayed 4 nights in May 2025

10/10 Excellent

Angela

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff very friendly and courteous
Stayed 4 nights in Jun 2025

6/10 Okay

Christina

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

KEITH

Good
Stayed 1 night in Jun 2025

6/10 Okay

chiara

Overall stay was okay

Check in and out was quick & easy. The carpet in the room had marks/stains, but everywhere else was clean. Provided body wash and a good amount of towels. Room was roasting! There is no aircon, just a small desk fan and the window doesnt open much due to safety reasons. Breakfast - friday food was made to order, lovely lady. Unfortunately, bacon was tough which seemed like it was under a heated lamp for hours and I found a black hair in my coffee (I did check the mug before use and I have blonde hair). Which you can see in the photos attached. Saturday - breakfast was set up as a buffet, seemed somewhat better, but the scrambled eggs random black chunks? (didnt have my phone to take a photo). Overall stay was okay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Warm welcome, comfortable and quiet room.
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for a Sunday evening
Stayed 1 night in Jun 2025

6/10 Okay

Sadiya

Stayed 1 night in Jun 2025

6/10 Okay

Ian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was large and clean although a bit dated. Mattress was hard and very uncomfortable. Payed for breakfast which was very poor. Service was good , food was terrible.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jay Bethenny Hope

Stayed 2 nights in Jun 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean room, friendly staff. Well located between Brighton and Gatwick.
Stayed 1 night in Jun 2025

10/10 Excellent

Tyron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crew enjoyed the stay, comfortable and good food.
Stayed 2 nights in Jun 2025

8/10 Good

Ian

Business traveler
Liked: Staff & service
Pleasant place in a convenient location. It is possibly a bit tired now, but the parking is good and spacious, the restaurant food was of reasonable enough quality, prices are not extortionate. I would go there again
Stayed 2 nights in Jun 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is well, but apart from breakfast.
Stayed 1 night in May 2025

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, comfortable rooms. Easy access and ample free parking. Great accommodation for a great price.
Stayed 1 night in May 2025

6/10 Okay

James

Business traveler

Average stay, hotel looks tired.

Stayed as part of a business trip as usual hotel was full. Hotel a bit tired and of average quality. Rooms need redecoration as does the hotel itself but perfectly clean and adequate for a no frills stopover. Breakfast was nice however.
Stayed 1 night in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Nice hotel, friendly helpful staff. Isolated location.
Stayed 1 night in May 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always
Stayed 1 night in May 2025

6/10 Okay

E-pix

Business traveler
Liked: Cleanliness
Room was average, ive slept on a more comfortable sheet of ply than the mattress in the room, tap in the basin was loose and hard to adjust. No milk left on the second night. only marginally better than the travel lodge down the road.
Stayed 2 nights in May 2025

6/10 Okay

b a

Traveled with family
Liked: Cleanliness, staff & service
Great location Slightly dated but clean rooms noisy if interconnected as gap under door and can hear
Stayed 2 nights in May 2025

8/10 Good

Beverley

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Staff very friendly especially waiter today snd cleaning lady rooms a little noisy as gap under door of adjoining rooms so you can hear every word
Stayed 2 nights in May 2025

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had great stay as always rooms are spacious and comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking on site is a plus. Cute hotel. A little outdated but very clean. Checking in was a breeze, nice lady at front desk. We had a drink at bar and appetizer from restaurant. Very good service and food. Breakfast was good in morning. Overall, nice stay and would return again.
Stayed 1 night in May 2025