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The Birch Hotel

3.5 star property

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Photo gallery for The Birch Hotel

Front of property
Desk, blackout drapes, iron/ironing board, free WiFi
2 bars/lounges
Garden
2 bars/lounges

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Lewes Road, Haywards Heath, England, RH17 7SF
  • Wakehurst Place
    ‪10 min drive‬
  • Plumpton Racecourse
    ‪12 min drive‬
  • Hickstead All England Jumping Course
    ‪14 min drive‬
  • London (LGW-Gatwick)
    ‪33 min drive‬

Room options

View all photos for Standard Room, Non Smoking (1 Twin Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Twin Bed)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Non Smoking (1 Double Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Double Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Non Smoking (Multiple Beds)

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking (Multiple Beds)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (2 Twin Beds)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (2 Twin Beds)

  • Sleeps 2
  • 2 Twin Beds

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About this property

The Birch Hotel

3.5-star Haywards Heath hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
The Birch Hotel offers 51 accommodations with coffee/tea makers and hair dryers. 26-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Haywards Heath hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include conference space. This business-friendly hotel also offers a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

The Birch Hotel is a smoke-free property.

English breakfasts are available for a surcharge between 7 AM and 10 AM on weekdays.
Courtyard Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus GBP 10.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

The Birch Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 266 out of 683 reviews
Rating 8 - Good. 310 out of 683 reviews
Rating 6 - Okay. 76 out of 683 reviews
Rating 4 - Poor. 16 out of 683 reviews
Rating 2 - Terrible. 15 out of 683 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

A

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel In Haywards Heath
Lovely Hotel In Haywards Heath Staff helpful Breakfast very good Would use again
Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late but we had an Efficient staff member who check us in quickly. Room clean. Good parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This is a three star hotel and met all expectations. Really great staff - super helpful and friendly. Clean comfortable rooms - note no AC if staying in summer, good heating in winter. Easy free parking on site. Good English breakfast. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair price, charming place
Really lovely hotel and staff, very accommodating and friendly. Our dog loved it too! Would recommend and fairly priced
Stayed 1 night in Nov 2024

8/10 Good

Tina D

Stayed 1 night in Nov 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean and welcoming. The rooms are not huge but are clean and comfortable. Staff very attentive and friendly. Overall a nice place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Room was fine but breakfast was not good. No choice of eggs ….. only fried eggs which were like dry rubber ….. inedible!!
Stayed 1 night in Nov 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Vicky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice clean hotel. Can’t comment much as arrived late and left early but clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel, spacious and clean. Staff are very friendly. Would definitely stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

Susan

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Although the staff were quite lovely, they have an uphill battle to fight in order to make the hotel a place anyone would want to stay. I was there for five nights; the restaurant was NEVER open; the bar food was substandard at best and one night I had to wait 50 minutes for bar food...and I was the only person there! Then it arrived stone cold. The room was tiny. They provided one small bar of soap for FIVE nights. Only the instant coffee was replenished. I would never recommend this place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Casual relaxing dining Excellent breakfast and service Very comfortable beds
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room nice shower comfy bed enjoyed our stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed numerous times always excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gary A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable hotel with friendly, helpful staff. Price is on the high side given the limited facilities, location and small room but otherwise very good, with an excellent breakfast. No fridge in the room but that appears to be common in British hotels
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Stayed 1 night in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel great to stay if working at the local hospital staff very helpful food Amazing Bedroom nice and cosy lots of tea coffee and a kettle bathroom very modern shower could do with being fitted to wall ok beds vey comfortable pillows to .will stay agin no problem with any thing
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Room good size and clean. Lots of parking. Would help if you could put hand soap in bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Very welcoming atmosphere.
Stayed 3 nights in Sep 2024