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The Birch Hotel

3.5 star property

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Photo gallery for The Birch Hotel

Front of property
Meeting facility
Property amenity
2 bars/lounges
Family Room, Non Smoking (Multiple Beds) | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
$148
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
Lewes Road, Haywards Heath, England, RH17 7SF
  • Place, Wakehurst Place
    ‪12 min drive‬
  • Place, All England Jumping Course at Hickstead
    ‪12 min drive‬
  • Place, Bluebell Railway - Sheffield Park Station
    ‪12 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪23 min drive‬

Room options

View all photos for Standard Room, Non Smoking (1 Double Bed)

Standard Room, Non Smoking (1 Double Bed) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Double Bed)

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (1 Twin Bed)

Standard Room, Non Smoking (1 Twin Bed) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (1 Twin Bed)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Non Smoking (2 Twin Beds)

Standard Room, Non Smoking (2 Twin Beds) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, Non Smoking (2 Twin Beds)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Exclusive Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

The Birch Hotel

3.5-star Haywards Heath hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
The Birch Hotel offers 51 accommodations with coffee/tea makers and hair dryers. 26-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Haywards Heath hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include conference space. This business-friendly hotel also offers a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

The Birch Hotel is a smoke-free property.

English breakfasts are available for a surcharge between 7 AM and 10 AM on weekdays.
Courtyard Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Courtyard Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 538 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus GBP 10.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Birch Hotel HAYWARDS HEATH
Best Western Birch Hotel
Best Western Birch HAYWARDS HEATH
Best Western The Birch Hotel
Best Western Birch
The Birch Hotel
The Birch Hotel Hotel
The Birch Hotel Haywards Heath
The Birch Hotel Hotel Haywards Heath
Birch Hotel Haywards Heath
Birch Haywards Heath

Reviews

The Birch Hotel Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 292 out of 743 reviews
Rating 8 - Good. 333 out of 743 reviews
Rating 6 - Okay. 84 out of 743 reviews
Rating 4 - Poor. 19 out of 743 reviews
Rating 2 - Terrible. 15 out of 743 reviews

Reviews

6/10 Okay

Christopher Henry

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel advertised with Restaurant but not available

During check in we were informed there was no Restaurant service although we had chosen this Hotel as it had Restaurant facilities and the listed menu suited our tastes. We attempted to get clarification of when the the Restaurant would open and it was suggested not during our 4 night stay. As can been from the attached photo only soup and sandwiches could be offered for Dinner although it was noticeable functions were catered for during our stay. We were disappointed that reception would not provide any guidance of alternative places to obtain dinner in the area. We were therefore required to look for ourselves in a unfamiliar area. Reading reviews this does not appear to be a one off experience so beware of what is offered. We believe the Hotel should have given prior warning that this service was not available.
Stayed 4 nights in Jul 2025

4/10 Poor

Kyle

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Property is in a lovely location, however.., bath plug - release mechanism is faulty so unable to drain bath, air-con - sounds like a helicopter gunship, also currently no chef on site so they are unable to serve evening meals.
Stayed 2 nights in Jul 2025

6/10 Okay

MIRIAM

Traveled with family
Liked: Room comfort

Good value for what you get

Clean towels were left on floors outside rooms by cleaners whilst servicing rooms. Pleased I didn’t see this before using them! First time I’ve been asked by a cleaner if I’m leaving so that they can service my room. Normally cleaners have this information. Staff could be a little friendlier in certain areas. Breakfast ok.
Stayed 2 nights in May 2025

8/10 Good

Bartlomiej

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with comfy bed and friendly staff, the room was clean and decent size, Highly recommend
Stayed 1 night in May 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Stayed 1 night in Jun 2025

8/10 Good

Lorna

Stayed 1 night in Jun 2025

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had e very pleasant stay at the Birch hotel!
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in May 2025

10/10 Excellent

Claudette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and beautiful hotel
Stayed 1 night in May 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Typical ‘english’ old style hotel but in the best sense of meaning. Staff was amazing, very accomodating.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, pleasant dining option within the hotel in quiet residential neighbourhood a few minutes’ walk away from the local hospital. Rooms were clean and well maintained. No lift to upper floor. Free parking, and reasonable value when we stayed, and the breakfast was nice (extra charge).
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Stayed 1 night in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second visit, as good as the first.

Great stay again.
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

4/10 Poor

Michele

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good: Room was clean, bed was comfy -slept fine. However, I wouldn't recommend unless you are in a pinch. Room (entire property) needs an upgrade, bedding and furnishings are very old and worn.
Stayed 1 night in Apr 2025

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the grounds very pretty. A very enjoyable place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Apr 2025

8/10 Good

Randee

Liked: Staff & service, amenities
They provided a washer dryer free of charge, a personal touch not seen much lately
Stayed 2 nights in Apr 2025

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An enjoyable stay. The AC may not have worked in the room, but did not impact my enjoyment.
Stayed 2 nights in Apr 2025

10/10 Excellent

kelvin

Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced and clean and comfy. Staff were friendly. Room not completely sound proofed.
Stayed 1 night in Apr 2025

4/10 Poor

colin

Liked: Staff & service
Stayed 2 nights in Mar 2025