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Crowne Plaza Hefei by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Hefei by IHG

Exterior
Interior
Hydrotherapy, massages
3 restaurants, breakfast served
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
$71
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Building A, No.598 Huangshan Road, Hefei, Anhui, 230088
  • Hefei Wildlife Park
  • Anhui University
    ‪6 min drive‬
  • University of Science and Technology of China
    ‪8 min drive‬
  • Hefei (HFE-Xinqiao Intl.)
    ‪30 min drive‬

Room options

View all photos for 1 King Standard High Floor NS

1 bedroom, minibar, in-room safe, desk

1 King Standard High Floor NS

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Room amenity

Standard Room, 1 King Bed, Club Lounge Access

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Mountain View

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Club Lounge Access, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Kitchen (Embassador, Dining)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Kitchen (Embassador, Dining)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Standard NS

1 bedroom, minibar, in-room safe, desk

2 Twin Standard NS

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking, Club Lounge Access

Room amenity

Standard Room, 1 King Bed, Smoking, Club Lounge Access

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Twin Standard High Floor

Room amenity

2 Twin Standard High Floor

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

Standard Room, 2 Twin Beds, Club Lounge Access | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Club Lounge Access

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access (Dining)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Club Lounge Access (Dining)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Club Lounge Access

  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, Mountain View

Room amenity

Premium Room, 1 King Bed, Club Lounge Access, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgraded Standard

1 bedroom, minibar, in-room safe, desk

Upgraded Standard

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

  • Sleeps 3
  • 1 Twin Bed

View all photos for 1 King Standard

1 King Standard | Room amenity

1 King Standard

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard NS

Room amenity

1 King Standard NS

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard High Floor

Room amenity

1 King Standard High Floor

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Room amenity

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, Club Lounge Access

Room amenity

Standard Room, 2 Twin Beds, Smoking, Club Lounge Access

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Smoking, Corner

Room amenity

Premium Room, 1 King Bed, Smoking, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard High Floor Extra Guests NS

Room amenity

1 King Standard High Floor Extra Guests NS

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Standard High Floor NS

Room amenity

2 Twin Standard High Floor NS

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Mountain View (Living, Dining)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Mountain View (Living, Dining)

  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Mountain View

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Club Lounge Access, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

Room amenity

Standard Room, 2 Twin Beds, Smoking

  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Crowne Plaza Hefei by IHG

4.5-star hotel in Shushan
3 restaurants, an indoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Crowne Plaza Hefei by IHG offers 523 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Crowne Plaza Hefei by IHG features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

11 meeting rooms are available. This luxury hotel also offers multilingual staff, concierge services, and laundry facilities. Onsite self parking is complimentary.

Crowne Plaza Hefei by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Fiesta cafe - This restaurant serves breakfast and dinner.
Jade - This restaurant serves lunch and dinner. Open daily.
BrewHouse - Onsite brewpub. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 100 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • BrewHouse
  • Fiesta cafe
  • Jade

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Conference center

Spa

  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 26 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hefei
Crowne Plaza Hotel Hefei
Hefei Crowne Plaza
Crowne Plaza Hefei China - Anhui
Crowne Plaza Hefei Hotel

Crowne Plaza Hefei by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 55 out of 86 reviews
Rating 8 - Good. 26 out of 86 reviews
Rating 6 - Okay. 4 out of 86 reviews
Rating 4 - Poor. 1 out of 86 reviews
Rating 2 - Terrible. 0 out of 86 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed Jalal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Danish Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Raymond

Stayed 1 night in Nov 2023

8/10 Good

will

Business traveler
Liked: Cleanliness, staff & service
This was in its days a luxury hotel but its beginning to look dated. If modern is what you are looking for. This wont be your place.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good annemities and location

The room was clean. Room service food was great. The burger 5 stars, pizza 3 stars, french fries 5 stars. All in all, it was ok
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

Pool was clean food was nice Check in was good room was clean
Stayed 1 night in May 2022

10/10 Excellent

Michael

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

f912 Great hotel

Pool was nice. Food was good. Upgrade was given . Lots of promotions here too if you read the coupons on the desk for lunch or evening dinner
Stayed 1 night in Dec 2020

10/10 Excellent

Intech

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Mohammed Naeem

Liked: Cleanliness, staff & service

Great hotel but needs attention to the details

Usually a great experience staying at Crowne Plaza Hefei but this time service seems to have dropped. Eg my bathroom lights didn't work. Also when I ordered fish and chips for dinner I only received fish fingers. No chips or fries. A little disappointed.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid 4.5 star hotel

Solid 4.5 star hotel. Breakfast had nice choices and was consistently good. Club room lounge was a nice perk and a good placecto enjoy a quiet meal
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very close to the subway and famous malls.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our arrival was delayed a day and a half due to inclement weather in Montreal. Staff held our room and a 4 am check in went flawless.
Stayed 5 nights in Jan 2019

6/10 Okay

Yuk Har Wendy

Stayed 1 night in Nov 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good business hotel

good business hotel. Close to restaurants
Stayed 2 nights in Nov 2018

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great hotel, would stay again

Really lovely hotel, staff spoke good english. Gorgeous and large room, well equipped gym, good wifi. Didn't eat at any of the restaurants at the hotel but they had good options. Plenty of restaurants within walking distance also nearby. I'd definitely stay again.
Stayed 1 night in Jun 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in Hefei

I had never heard of Hefei China until I made a business connection there. I used hotels.com to select the Crowne Plaza, and they provided the guidance I needed. This is on of the most beautiful hotels I have found in 12 year's traveling to China on business. I heartily recommend it. Excellent front desk staff.
Stayed 1 night in Mar 2018

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oct China trip

Normal high standard. Normally stay here and never disappointed.
Stayed 1 night in Oct 2017

8/10 Good

Jiasong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Hanna, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Overall it was a great stay. The hotel front desk manager was very helpful with sending a taxi driver from and to the airport so we did not get ripped off by taxi drivers this time. He also offered a couple great services to us. Breakfast and dinner buffets were all good. The only drawback happened at the lounge when we ordered foods late at night (around 9:30pm). The staff received our orders and we've been waiting for over 40 mins and still foods weren't served. When we asked the staff what happened, she told us they could not make foods due to whatever reason. If so she was supposed to let us know in a timely manner instead of making us wait eternally. Except this one minor episode, this hotel is clean, comfortable and very well maintained. Also the per night rate unbelievably cheap including breakfast.
Stayed 2 nights in Aug 2017

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

michelle elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best in the city

It was great. They do need an English speaking guy in salon area though.