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Hilton Hefei

5.0 star property

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Photo gallery for Hilton Hefei

26 treatment rooms
Lobby
Presidential Suite | Living area | LCD TV
Lobby sitting area
Presidential Suite | Living area | LCD TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Parking available
  • Room service
$69
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
198 Shengli Road, Hefei, Anhui, 230011
  • Baohe Park
    ‪2 min drive‬
  • Anhui University
    ‪6 min drive‬
  • University of Science and Technology of China
    ‪8 min drive‬
  • Hefei (HFE-Xinqiao Intl.)
    ‪38 min drive‬

Room options

View all photos for TWIN HILTON DELUXE PLUS

1 bedroom, premium bedding, free minibar items, in-room safe

TWIN HILTON DELUXE PLUS

  • 441 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

1 bedroom, premium bedding, free minibar items, in-room safe

Executive Suite, 1 King Bed, Business Lounge Access

  • 883 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Premium Suite

King Premium Suite | Living area | LCD TV

King Premium Suite

  • 883 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

1 bedroom, premium bedding, free minibar items, in-room safe

Executive Room, 1 King Bed, Business Lounge Access

  • 441 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | LCD TV

Presidential Suite

  • 3380 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Business Lounge Access

LCD TV

Executive Room, 2 Twin Beds, Business Lounge Access

  • 441 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Suite

LCD TV

Two Bedroom Suite

  • 1324 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for KING HILTON DELUXE PLUS

KING HILTON DELUXE PLUS | 1 bedroom, premium bedding, free minibar items, in-room safe

KING HILTON DELUXE PLUS

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton Deluxe

1 bedroom, premium bedding, free minibar items, in-room safe

King Hilton Deluxe

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Suite

Fridge, oven, coffee/tea maker

King Deluxe Suite

  • 883 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Hilton Deluxe

1 bedroom, premium bedding, free minibar items, in-room safe

Twin Hilton Deluxe

  • 441 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for VR Featured Double Bed Room (Cinema + Gaming)

1 bedroom, premium bedding, free minibar items, in-room safe

VR Featured Double Bed Room (Cinema + Gaming)

  • Sleeps 2

View all photos for Comfy Deluxe Family Friendly Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Comfy Deluxe Family Friendly Suite

  • Sleeps 3

View all photos for Deluxe Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Deluxe Suite

  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Presidential Suite

  • Sleeps 6

View all photos for Deluxe Standard Room

1 bedroom, premium bedding, free minibar items, in-room safe

Deluxe Standard Room

  • Sleeps 2

View all photos for Superior Deluxe Standard Room

1 bedroom, premium bedding, free minibar items, in-room safe

Superior Deluxe Standard Room

  • Sleeps 2

View all photos for Deluxe Queen Room

1 bedroom, premium bedding, free minibar items, in-room safe

Deluxe Queen Room

  • Sleeps 2

View all photos for Premium Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Premium Suite

  • Sleeps 2

View all photos for Family Suite - 2-Bedroom

1 bedroom, premium bedding, free minibar items, in-room safe

Family Suite - 2-Bedroom

  • Sleeps 4

View all photos for Executive Standard Room

1 bedroom, premium bedding, free minibar items, in-room safe

Executive Standard Room

  • Sleeps 2

View all photos for 3-bedroom And 1-living Room Suite

1 bedroom, premium bedding, free minibar items, in-room safe

3-bedroom And 1-living Room Suite

  • Sleeps 5

View all photos for Superior Deluxe Queen Room

1 bedroom, premium bedding, free minibar items, in-room safe

Superior Deluxe Queen Room

  • Sleeps 2

View all photos for VR Featured Twin Room (Cinema + Gaming)

1 bedroom, premium bedding, free minibar items, in-room safe

VR Featured Twin Room (Cinema + Gaming)

  • Sleeps 2

View all photos for Excutive Queen Room

1 bedroom, premium bedding, free minibar items, in-room safe

Excutive Queen Room

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Deluxe Oxygen Bar Double Bed Room

1 bedroom, premium bedding, free minibar items, in-room safe

Deluxe Oxygen Bar Double Bed Room

  • Sleeps 2

View all photos for Family Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Family Suite

  • Sleeps 4

View all photos for Cloud Sleep Double Bed Room (Smart Active Sleep Aid + Heated Foot And Back Mattress)

1 bedroom, premium bedding, free minibar items, in-room safe

Cloud Sleep Double Bed Room (Smart Active Sleep Aid + Heated Foot And Back Mattress)

  • Sleeps 2

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Property amenity

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 16 reviews
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About this property

Hilton Hefei

5-star Hefei hotel, connected to a rail/subway station in Yaohai
This hotel features 3 restaurants, 3 indoor pools, and a full-service spa. WiFi in public areas is free. Additionally, a nightclub, 2 bars/lounges, and a health club are onsite.
Hilton Hefei offers 532 accommodations with minibars (stocked with some free items) and minibars. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 3 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Seven Heaven Spa has 26 treatment rooms. Services include massages. The spa is open daily.
Hilton Hefei features a full-service spa, 3 indoor swimming pools, an outdoor tennis court, and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a children's pool, a nightclub, and a hot tub. For a surcharge, an airport shuttle during limited hours is offered to guests. Parking is available onsite for a surcharge.

Hilton Hefei has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Hilton Hefei has 3 restaurants on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:30 AM to 8:30 PM
  • Self parking on site (CNY 50 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 108 for adults and CNY 54 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • 3 indoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 26 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 26 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 for adults and CNY 54 for children
  • Fee for in-room wireless internet: CNY 40 per day (rates may vary)
  • Airport shuttle fee: CNY 25 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 25 (one-way), (up to 18 years old)
  • Self parking fee: CNY 50 per night
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hefei Hilton
Hilton Hefei
Hilton Hotel Hefei
Hilton Hefei China - Anhui
Hilton International Hefei
Hilton Hefei Hotel
Hilton Hefei China - Anhui
Hilton Hefei Hotel
Hilton Hefei Hefei
Hilton Hefei Hotel Hefei
Hilton Hefei China - Anhui
Hilton International Hefei

Hilton Hefei Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 118 reviews
Rating 8 - Good. 39 out of 118 reviews
Rating 6 - Okay. 5 out of 118 reviews
Rating 4 - Poor. 2 out of 118 reviews
Rating 2 - Terrible. 4 out of 118 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alistair

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton

Very good room with all amenities. Spacious
Stayed 4 nights in Dec 2024

6/10 Okay

Serena

Traveled with family
Disliked: Property conditions & facilities, room comfort
The hotel is too old, located in old downtown of Hefei. The air condition was not working, room temperature was hot and not able to cool down.
Stayed 3 nights in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room service needs to improve its food quality and delivery service. Missing of food items ordered and the presentation is poor. Staff service is good though.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay and resting

Room service was nice Breakfast was also great
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

good pool was nice
Stayed 1 night in Feb 2021

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

breakfast was good VIP lounge was ok Pool was nice their hamburgers for room service are good friendly staff chinese restaurant in lobby was good nice view
Stayed 1 night in Dec 2020

10/10 Excellent

Hongzhuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, and convenient
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel is well maintained and in great condition.
Stayed 4 nights in Oct 2019

10/10 Excellent

Winne, SF

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good. Clean and beautiful. I definitely will book it next time.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in.hefei

Food and pool were great. Room service burger was best in hefei. Desserts at dinner were nice too... wifi was a little weak at times in the room but the staff and room were nice
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid Overall Hotel

The hotel is very clean and the staff very friendly. Not much by means of food within walking distance; however, if you're willing to take the local train a few stops, there are numerous options to choose from. The local train is right outside the Hilton property.
Stayed 1 night in Feb 2019

8/10 Good

Cheong

Liked: Staff & service, room comfort

Ben jie

Overall I still happy to stay here again.
Stayed 13 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel with excellent services and reasonable price. During the world cup play, the big screen for the guests to watch is definitely plus.
Stayed 5 nights in Jul 2018

10/10 Excellent

Aszhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cheong

Liked: Staff & service, property conditions & facilities, room comfort

Is neat and convenient place

Overall is very great hotel I ever stay in Hefei.

10/10 Excellent

michael, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bargain

This is my 2nd time to stay here. The first time was not a good experience but this time was excellent.. The lunch , especially sushi and goat steak were GREAT... The goat meat was the best ever and their cheesecakes and breads were marvelous! The pool was nice too . IT was heated and had a hot tub and kids pool as well as a big pool. It had a place for tennis and badminton too. TheInternet in the business room and guest room was high speed and the happy hour food and drinks were good. I asked how much and I swear she said 19 nineTEEN but the snack bar was 90 / but i believe she said nineTEEN... not nineDEE... anyway.. that was small matter, just I may have passed if I knew the real price. the workers there are quite friendly, just understand them since English is not well-understood there but they did make a good effort to try and communicate things like prices or directions. The deposit was only 500rmb, not 5000 like someone else commented. Overall, I would definately revisit after they finish the kids cafe. On the website it said there was a kids cafe but it was just a slide and tea party table and swing in the restaurant.

2/10 Terrible

mike, New York

Disliked: Cleanliness, staff & service, room comfort

They would not let me check

I had scanned copy of my passport and not the original passport itself. They nor expedia responded to my effort to rebook or refund in a mutually beneficial way . They charged me 50rmb to use the computer to try and change the booking date. I paid for a room and and wasnt allowed access to stay so i tried to negatiate to get vouchers for meals at dinner or free usage of computer to at least have lunch or get something but no negotiations were made. Overall, instead of accepting my New York ID card or scanned copy of passport they just offerred nothing to cure this online booking for a room and tried to blame chinese or hotel protocol instead of reimbursing or transfering the paid room for other services such as eating a meal there as a voucher or complimentary meal. Also tbey charged me 50 just tonuse their PC to try and change the booking dates. Overal, their rules and regulations were very different than any hotel I ever stayed at and I've booked hotels in over 10 different countries abroad.

8/10 Good

Robin

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Steve, Salt Lake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Train Station

Very convenient location. The room was excellent and staff was kind and helpful. Their English was a little weak but fun trying to communicate

10/10 Excellent

Jungwook, South korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good condition and reasonable price

pretty good place to stay few days, but most of the guest are chinese. so the breakfast is not really for foreigner. on 23floor executive lounge was awsome, cozy and the food was clean and good for me. I could take a rest and do some work. Amenities are same as other Hilton hotel. and the location is a little far from airport but close to train station and the city.

8/10 Good

traveling a lot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel very bad guest policies

The hotel is very good with nice facilities, but this time they tried to charge me deposit of 10.000 RMB only for 2 nights and 2 rooms. After a lot of discusdions They charged me 6.000 RMB. This is an excess never experienced before. I don' t know which kind of guest they have, maybe they don' t pay their bills.