Dining is available at one of the hotel's 3 restaurants. Public areas are equipped with complimentary wireless Internet access. Swissotel Hefei Grand Park features an indoor pool and a fitness center. This luxury hotel also offers concierge services, a front-desk safe, and a porter.
Swissotel Hefei Grand Park has designated areas for smoking.
LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Swissotel Hefei Grand Park has 3 restaurants on site.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-out time is 12:00 PM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International.
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property is not cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Social distancing measures are not in place
Contactless check-in is not available
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Children stay free when occupying the parent or guardian's room, using existing bedding.
For the benefit of our customers, we have provided a rating based on our rating system.