Along with a microwave in a common area, this smoke-free hotel has express check-in and a lobby fireplace. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a vending machine.
Arrow Hotel offers 22 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.
Bathrooms include bathtubs or showers. This Hégenheim hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Arrow Hotel features a vending machine, gift shops/newsstands, and a fireplace in the lobby. Public areas are equipped with complimentary wireless Internet access. This Hégenheim hotel also offers express check-in, an elevator, and a microwave in a common area. Onsite uncovered self parking is complimentary.
Arrow Hotel is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Languages
English, French, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children
Things to do
TV in common areas
Family friendly
Free rollaway/extra bed
Conveniences
Gift shop/newsstand
Guidebooks
Luggage storage
Shared microwave
Vending machine
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (43 inch wide door)
Wheelchair accessible (may have limitations)
More
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free rollaway/extra bed
Bathroom
Bathtub or shower
Private bathroom
Towels provided
Entertainment
Flat-screen TV
More
Air conditioning
Desk
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 9 per accommodation, per night
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet
Pets cannot be left unattended
Children and extra beds
Children are welcome
Free rollaway/extra beds
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 12 for adults and EUR 8 for children
Pet fee: EUR 9 per accommodation, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim
Arrow Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We chose this hotel as we have stayed there before and there was a pleasant lady on reception.This time however it took over 30 minutes to get checked in because of shocking inefficiency of the man on reception.As must people are aware the booking on the property reservation system shows as Expedia.com rather than Hotels.There in lies the problem !
The hotel is not a big one. However we were immediately attracted by its nicely designed garden in front of the entrance. Check-in was smooth and warm too. The layout of the unit was similar to that of a mid-sized apartment and included a full kitchen; everything was also clean and well-maintained. We would've liked to stay there longer had we known of its quality beforehand.
Very nice apartment. We were just staying for an early flight but wish we could have stayed longer
The only thing we didnt like was the separate toilet which had no sink.
Had a slight issue with the room door and staff were happy to accommodate a room move as needed. Shower water would pool and leak out into the bathroom in both rooms booked. Apparently it was a known plumbing issue for the new owners but unfortunately wasn't fixed during the stay.
Good location and price to Switzerland if you have a car. Cute decor, clean rooms. Complimentary chocolate croissants on arrival is the best!
Very nice and stylish hotel. I like the idea of a self service terminal for checking in late or check out early, but it was not working as supposed to be. Due to the friendly night watch we were able to call everything went well.
We can highly recommend this place even if we only spend a few hours in the hotel