Arrow Hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Arrow Hotel

Exterior
Comfort Room | Garden view
Exterior
Reception
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking included
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

Map
22 Rue des Landes, Hégenheim, Haut-Rhin, 68220
  • Basel University
    6 min drive
  • China Town
    8 min walk
  • Basel St. Johann Station
    8 min drive
  • Mulhouse (MLH-EuroAirport)
    14 min drive

Room options

Premium Room

  • Sleeps 2
  • 1 Double Bed

Premium Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Apartment

  • Sleeps 2
  • 1 Queen Bed

Comfort Room

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 4
  • 1 Double Bed

Family Suite

  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Double Murphy Bed

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Arrow Hotel

Hégenheim hotel with free in-room WiFi
Along with a microwave in a common area, this smoke-free hotel has express check-in and a lobby fireplace. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a vending machine.
Arrow Hotel offers 22 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Hégenheim hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Arrow Hotel features a vending machine, gift shops/newsstands, and a fireplace in the lobby. Public areas are equipped with complimentary wireless Internet access. This Hégenheim hotel also offers express check-in, an elevator, and a microwave in a common area. Onsite uncovered self parking is complimentary.

Arrow Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 8 for children

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (3:00 PM - 9:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 9 per accommodation, per night
Service animals are welcome, and are exempt from fees
Up to 11 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 8 for children
  • Pet fee: EUR 9 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Arrow Hotel Hotel
Arrow Hotel Hégenheim
Arrow Hotel Hotel Hégenheim

Arrow Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 91 reviews" "
Rating 8 - Good. 24 out of 91 reviews" "
Rating 6 - Okay. 4 out of 91 reviews" "
Rating 4 - Poor. 0 out of 91 reviews" "
Rating 2 - Terrible. 2 out of 91 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Roy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great hotel,but inefficient reception staff
We chose this hotel as we have stayed there before and there was a pleasant lady on reception.This time however it took over 30 minutes to get checked in because of shocking inefficiency of the man on reception.As must people are aware the booking on the property reservation system shows as Expedia.com rather than Hotels.There in lies the problem !
Stayed 1 night in Sep 2024

10/10 Excellent

Alex, Roselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, excellent value for money
Stayed 1 night in Sep 2024

10/10 Excellent

Jerrianna

Liked: Cleanliness, staff & service, property conditions & facilities
😉
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not a big one. However we were immediately attracted by its nicely designed garden in front of the entrance. Check-in was smooth and warm too. The layout of the unit was similar to that of a mid-sized apartment and included a full kitchen; everything was also clean and well-maintained. We would've liked to stay there longer had we known of its quality beforehand.
Stayed 1 night in Aug 2024

10/10 Excellent

Moiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very nice apartment. We were just staying for an early flight but wish we could have stayed longer The only thing we didnt like was the separate toilet which had no sink.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotell, close to basel by car
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Hotel and neighborhood were quiet. Comfortable room/bed/bathroom. Breakfast was good. Would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

MS

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Had a slight issue with the room door and staff were happy to accommodate a room move as needed. Shower water would pool and leak out into the bathroom in both rooms booked. Apparently it was a known plumbing issue for the new owners but unfortunately wasn't fixed during the stay. Good location and price to Switzerland if you have a car. Cute decor, clean rooms. Complimentary chocolate croissants on arrival is the best!
Stayed 2 nights in May 2024

10/10 Excellent

Julliet, Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Manfred, Lino Lakes

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for airport (15min) w/o traffic risk.
Stayed 1 night in Jun 2024

10/10 Excellent

Farhan

Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel in a quiet location. Uber clean, super comfy bed, helpful and friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Cordula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Risto

Liked: Cleanliness, property conditions & facilities, room comfort
Hyvää laatua edullisesti
Siisti, hyvä ilmastointi.
Stayed 4 nights in Sep 2024

8/10 Good

Asta Anneken

Liked: Amenities, property conditions & facilities
Smagfuldt indretning og meget venlig og imødekommende modtagelse.
Stayed 1 night in Sep 2024

8/10 Good

Anja

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and stylish hotel. I like the idea of a self service terminal for checking in late or check out early, but it was not working as supposed to be. Due to the friendly night watch we were able to call everything went well. We can highly recommend this place even if we only spend a few hours in the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for 6 nights
Confortable, brand new, great AC, lovely room.
Stayed 6 nights in Aug 2024

10/10 Excellent

jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommandé
Bon hotel et bien isolé phoniquement. A 25 min de bale par le train.
Stayed 2 nights in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Non potevamo ottenere la Basel Card in quanto ci trovavamo in Francia (un solo km) dalla città.
Stayed 1 night in Aug 2024

10/10 Excellent

Franca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and very confortable accomodation!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024