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Hilton Heidelberg

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Photo gallery for Hilton Heidelberg

Lobby
Courtyard
Point of interest
Breakfast, lunch and dinner served
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
Kurfuersten-Anlage 1, Heidelberg, BW, 69115
  • University of Heidelberg Old Campus
    ‪16 min walk‬
  • Heidelberg Castle
    ‪3 min drive‬
  • Marktplatz
    ‪3 min drive‬
  • Mannheim (MHG)
    ‪20 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Connecting Rooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, 2 Double Beds, Connecting Rooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, 2 Double Beds

  • 285 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed, Connecting Rooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, 1 Queen Bed, Connecting Rooms

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Connecting Rooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Suite, 1 King Bed, Connecting Rooms

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Connecting Rooms (Family)

Junior Suite, 1 King Bed, Connecting Rooms (Family) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Connecting Rooms (Family)

  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Living area | 32-inch flat-screen TV with cable channels, TV

Executive Room, 1 King Bed

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

NH Collection Heidelberg

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (288)
The price is $221
per night
$237 total
includes taxes & fees
Apr 8 - Apr 9
NH Collection Heidelberg

About this property

Hilton Heidelberg

Hotel in Weststadt
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, 24-hour room service, and conference space.
Hilton Heidelberg offers 244 accommodations with safes and bathrobes. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 7 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 5974 square feet (555 square meters) include conference space. This Belle Époque hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge). A total renovation of this property was completed in November 2023.

Hilton Heidelberg has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Schrieder's - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Schrieder's Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:30 AM to 10:30 PM at scheduled times
  • Self parking on site (EUR 25 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Schrieder's
  • Schrieder's Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,974 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 28 per person (one-way)
  • Self parking fee: EUR 25.00 per night
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property allows children in the spa area on Thursdays from 7 AM-6 PM and Fridays and Saturdays from 7 AM-11:30 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Heidelberg City Centre
Crowne Plaza Hotel Heidelberg City Centre
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Crowne Plaza Heidelberg City Centre Hotel

Hilton Heidelberg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 127 reviews
Rating 8 - Good. 38 out of 127 reviews
Rating 6 - Okay. 8 out of 127 reviews
Rating 4 - Poor. 3 out of 127 reviews
Rating 2 - Terrible. 1 out of 127 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and professional! As you’d expect with Hilton. Not beside old town but nice close and easy walk
Stayed 2 nights in Dec 2024

8/10 Good

David, Los Altos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient parking garage easy to access, prime location to Main Street but not crowded.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kilian, Trophy Club

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located in Heidelberg’s center of town with parking garage. Newly renovated rooms were nice and clean. Staff was very friendly. Nice bar and breakfast area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Meredith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and updated. We loved all the options for breakfast
Stayed 1 night in Nov 2024

6/10 Okay

Carlos Rodrigo

Liked: Staff & service
Disliked: Property conditions & facilities
Am Anfang hat die Rezeption meine Frühstückreservierung über Expedia nicht anerkannt. Ich musste mein Beleg zeigen. Der Aufbau der Toiletten ist sehr schlecht. Ich war im Zimmer 355. Es gab gar keine Möglichkeit, um Handtücher zu hängen. Die Dusche war im Raum integriert. Nach dem Duschen war absolut alles Nass. Ich habe bei der Rezeption gefragt, ob jmd es sauber machen kann. Sie haben es bestätigt. Jedoch als ich zurück kam, 5h später, wurde es nicht gemacht. Sehr Schade.
Stayed 1 night in Oct 2024

10/10 Excellent

Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ezuddin

Stayed 3 nights in Sep 2024

10/10 Excellent

Grayson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff. The bartender was exceptional.
Stayed 3 nights in Sep 2024

6/10 Okay

John

Stayed 1 night in Sep 2024

10/10 Excellent

Mina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in the city center, walkable to everything. Super nice staff, I will definitely come back! Thank you Hilton Hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Max Carsten

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ying

Stayed 1 night in Aug 2024

6/10 Okay

Camille, Churton Park

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is a nice hotel. My room was modern and clean. The problem is that it was like staying in Fawlty Towers. The staff have no idea what they are doing. At check in I was told I had a free mini bar but there was no mini bar in my room. Turns out she had made a mistake. She also told me I had no breakfast included but turns out I did so missed out on that the first day. I had to ring and ask for a hairdryer both days. No milk for coffee in the fridge. Cleaning and room service trolleys in the hallway all the time. No help with bags. Shower hose was so twisted it wet the whole bathroom floor. The air conditioning didn’t work. There was always a long queue for reception which was annoying. It was all a bit of a shambles. I wouldn’t bother staying here again for the money it cost.
Stayed 2 nights in Sep 2024

6/10 Okay

Dennis

Business traveler
Liked: Cleanliness
For a freshly renovated property it didn’t live up to the Hilton standard. I had a sign at the door not to clean the room and it was ignored. Water from the shower dripping on the floor. Shower head wouldn’t go straight. Only to the sides. A/C not cooling and although flagged to staff not fixed within the day and neither heard back. Gym good. Breakfast great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to public transportation. Grocery store across the street.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fathallah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll give a very short answer. Best hotel in Heidelberg!
Stayed 1 night in Aug 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the downtown areas and walking distance to stores and attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for old town.
Nice clean nd modern hotel. Room had no view but that's okay. Within walking distance of shopping street and old town which is convenient. Car park is also bigger than many European garages.
Stayed 2 nights in Aug 2024

8/10 Good

Ediksson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Dar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Wonderful property and close to the old town within walking distance. Comfortable property and well maintained. Loved our stay here. Highly recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The only problem we had was that our AC was not working well but as soon as we reported it they sent a maintenance person to fix it. Very responsive staff. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Orlando

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Hilton Heidelberg. Staff is very friendly and accommodating,
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Traveled with family
Excellent amenities, service, breakfast buffet off-the-charts, and kind administrative staff. I visited during the Microsoft crash when all the key cards stopped working and the staff remained highly professional during a fully-booked week. Kudos to them! I’d stay there again. The location is also in the far side of the Philosopher’s Path which is great because we could walk down the stairs (not up) to see the town of Heidelberg from above—spectacular!)
Stayed 2 nights in Jul 2024