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Hotel Am Rathaus

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Photo gallery for Hotel Am Rathaus

A cobblestone street with a building labeled "HOTEL RATHAUS".
A wooden staircase with a white wall and two framed pictures above it.
A hotel room with a bed, a desk, a chair, and a lamp.
A wooden cabinet with multiple compartments, some containing hanging items.
A dining area with multiple tables and chairs, large windows with plants, and a clean, white interior.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping
The current price is $144
includes taxes & fees
Aug 9 - Aug 10

Explore the area

View in a map
Heiliggeiststraße 1, Heidelberg, Baden-Württemberg, 69117
  • Place, Marktplatz
    ‪1 min walk‬
  • Place, Church of the Holy Spirit
    ‪2 min walk‬
  • Place, Heidelberg Castle
    ‪3 min walk‬
  • Airport, Mannheim (MHG)
    ‪24 min drive‬

Room options

View all photos for Single Room, 1 Twin Bed

A hotel room with a bed, desk, chair, and a small kitchenette.

Single Room, 1 Twin Bed

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a desk with a chair, a small table, and a couch.

Double Room

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with a bed, a desk, two chairs, a small table, and a potted plant.

Triple Room

  • City view
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

A hotel room with a bed, a desk with a plant, a chair, and a window with floral curtains.

Quadruple Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 431 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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About this property

Hotel Am Rathaus

3-star hotel in Heidelberg City Centre
Along with free newspapers, this hotel has tour/ticket assistance and a front-desk safe. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a reception hall.
Hotel Am Rathaus offers 20 accommodations with minibars and complimentary newspapers. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Heidelberg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Heidelberg hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and a front-desk safe.

Hotel Am Rathaus has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • Crib (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 11.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 11.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Am Rathaus Heidelberg
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel
Hotel Am Rathaus Heidelberg
Hotel Am Rathaus Hotel Heidelberg

Hotel Am Rathaus Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 107 out of 283 reviews
Rating 8 - Good. 117 out of 283 reviews
Rating 6 - Okay. 47 out of 283 reviews
Rating 4 - Poor. 6 out of 283 reviews
Rating 2 - Terrible. 6 out of 283 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, very good breakfast, freindly staff
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great for backpackers.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff, and very good breakfast.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noce hotel, comfortable bed, very nice area and close to Heidelberg Castle.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and location
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Staff was very helpful and friendly
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Room is a bit dated, could use a remodel. But we had a great time.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kaisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast variety in a very nice breakfast room. Hotel was in a great location, walkable to everything, close to the river and castle. Our room was a little noisy as it faced the street, but didn’t keep me awake.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the square on the middle of the old town, it’s in a great location. Very friendly staff and a nice breakfast.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly people. The rooms were nice. I would definitely recommend this hotel.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfectly located between the castle and the bridge, on the Marktplatz. The staff was wonderful, helping us to find the parking garages and restaurants. We would stay there again. Beautiful city!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly staff, convenient location in the old town. Would recommend!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great staff, very friendly. Breakfast and location we're both perfect.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

sara

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay! The accommodations were spacious and comfortable. The location was wonderful. We even caught a glimpse of Sweden’s Queen Sylvia from our room window!
Stayed 1 night in May 2023
Verified review

8/10 Good

matthias

Liked: Staff & service
Disliked: Property conditions & facilities
the hotels good location compensates for the facilities and condition of the rooms. included breakfast and overall price performance is quite ok!
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Alda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good expetience

Little old fashion but very spacious and clean. Convenient location, many restaurants, bars and shops are walking distance. Breakfast was good.Staff was kind and friendly.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Location
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Susan

Great location, friendly staff. Quaint. My only complaint is there is no elevator and the stairs are narrow and steep.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location with friendly staff in the old town. It s in old town so it is an older building but the room was spacious and clean. Heidelberg is also a unversity town so expect to hear the students socializing in the later evening. We felt very safe when we were out.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the center of Old Town, Heidelberg. Within walking distance to the funicular to the castle. Night time the old town restaurants come alive. Architectural marvels everywhere in old town. Would definitely go back.
Stayed 3 nights in Jul 2023
Verified review

6/10 Okay

Hugo a

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

great location & people, but very poor facilities

Staff and location great. The room it was old, not clean, not well conserve. Thanks to the location and the people that work there it was good.
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We fell in love with this place. The staff was so accommodating, friendly, joyful! The location is perfect to access the castle, shops and restaurants. Highly recommend it! We arrived too early to check in. The staff let us leave our luggage with them behind the desk.
Stayed 1 night in Aug 2022