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NH Collection Heidelberg

4.5 star property

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Photo gallery for NH Collection Heidelberg

Lobby
Property preview
Daily buffet breakfast for a fee
Front of property
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$126
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
Bergheimer Str. 91, Heidelberg, BW, 69115
  • Place, Körperwelten Museum
    ‪5 min walk‬
  • Place, University of Heidelberg New Campus
    ‪18 min walk‬
  • Place, Heidelberg University Hospital
    ‪19 min walk‬
  • Airport, Mannheim (MHG)
    ‪16 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Historical Wing)

Superior Room (Historical Wing) | Premium bedding, minibar, in-room safe, desk

Superior Room (Historical Wing)

8.8 out of 10
Excellent
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(49 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (2 adults + 2 children)

Premium bedding, minibar, in-room safe, desk

Family Room (2 adults + 2 children)

10.0 out of 10
Exceptional
(6 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Premium bedding, minibar, in-room safe, desk

Superior Room, Terrace

8.4 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

7.0 out of 10
Good
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Premium Room (Extra Bed 2 Adults + 1 Child)

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Bed 3 Adults)

Premium bedding, minibar, in-room safe, desk

Premium Room (Extra Bed 3 Adults)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 517 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (3 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Family Room (3 Adults + 1 Child)

  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 Adults)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

NH Collection Heidelberg

4.5-star hotel in Bergheim
This smoke-free hotel features a fitness center, a bar/lounge, and a sauna. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
NH Collection Heidelberg offers 168 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NH Collection Heidelberg features a sauna and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and 16 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 355 square feet (33 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

NH Collection Heidelberg is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Covered self parking on site (EUR 26 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 22 to 24 per person
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 16 meeting rooms
  • 355 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 to 24 per person
  • Airport shuttle fee: EUR 32 per person (one-way)
  • Airport shuttle fee per child: EUR 32 (one-way)
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel NH Heidelberg
Heidelberg Nh Hotel
NH Heidelberg
NH Collection Heidelberg
Nh Collection Heidelberg Hotel
NH Collection Heidelberg Hotel
NH Collection Heidelberg Heidelberg
NH Collection Heidelberg Hotel Heidelberg

NH Collection Heidelberg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 345 out of 469 reviews
Rating 8 - Good. 92 out of 469 reviews
Rating 6 - Okay. 18 out of 469 reviews
Rating 4 - Poor. 11 out of 469 reviews
Rating 2 - Terrible. 3 out of 469 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Martin

Liked: Staff & service

Lovely staff, disappointing room

Pros: Staff are lovely and helpful, bar is nice to sit and have a quiet drink, good location. Comfortable bed. Breakfast had a good selection and again the staff were very good. Cons: Our room (suite) was tired, very dark and stuffy - thankfully the bedroom had a window which opened to air the room as it didn’t feel or smell fresh.. The bathroom was tiny in such a huge space but was adequate.
Stayed 2 nights in Sep 2025

8/10 Good

Delia Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service
Staff is rude. Rooms are small and dirty. Plenty of other hotels closer to city center at the same price. Stay at one of those.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew Bryan, Mayfield

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.Large clean rooms with comfortable bed etc. Good facilities and helpful friendly staff. Icing on the cake i thought it was good value.
Stayed 2 nights in Sep 2025

8/10 Good

Martin, Washington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very nice, friendly (though overworked—at least at the bar) staff. Rooms nice and modern, but would benefit from a rug here or there (feels a bit cold/empty in parts). Also, room lighting needs to be fixed—super dark and the collection of a 1/2 dozen lamps is unwieldy to operate.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel itself was great and we thoroughly enjoyed our stay, but it would’ve been nice if there would’ve been a restaurant in the hotel. I also found that the street in and around the hotel was very untidy with lots of debris and leaves and nothing was cleaned up.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

6/10 Okay

tal

Liked: Cleanliness, staff & service
I have reached the hotel late night and the service at the reception was great But the AC didn’t work well, I was too tired to ask for help in that late hour. But in general when customer doing such late check in. provider like NH should check that the room is tip top
Stayed 1 night in Aug 2025

10/10 Excellent

Judston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed and convenient. We walked from the train station.
Stayed 1 night in Jun 2025

10/10 Excellent

Dave, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 4 nights in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique hotel in Heidelberg

Beautiful hotel in Heidelberg! Close to the train station. Unique grand lobby. Fabulous buffet. Definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They got everything right. (Room design, cleanliness, service, environmental considerations, etc.) The breakfast buffet was superb, as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very tastefully decorated, spacious and clean hotel with friendly staff, a nice bar and a great breakfast. The only downside is that the location is a bit far from the old town, but that's not a big deal if you like walking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Uriah

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed this property. Check in was easy and friendly. Beds were so comfortable. Would recommend and stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Made us feel like we were special and on holiday! Didn’t want to leave. Great food, great staff, big rooms - fresh air and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Armen

Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family location, very spacious rooms. Excellent breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Graham, Glasgow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous and well appointed building with generous bedroom. Very convenient basement parking, absolutely excellent breakfast and lovely staff. Nothing not to like!
Stayed 1 night in Jun 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous breakfast. Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Stayed 2 nights in Jun 2025

10/10 Excellent

Meredith

Stayed 2 nights in Jun 2025