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NH Collection Heidelberg

4.5 star property

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Photo gallery for NH Collection Heidelberg

Lobby
Front of property
Daily buffet breakfast for a fee
Lobby
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
$118
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Bergheimer Str. 91, Heidelberg, BW, 69115
  • University of Heidelberg New Campus
    ‪18 min walk‬
  • Heidelberg Castle
    ‪4 min drive‬
  • Marktplatz
    ‪4 min drive‬
  • Mannheim (MHG)
    ‪12 min drive‬

Room options

View all photos for Superior Room, Terrace

Superior Room, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Terrace

8.6 out of 10
Excellent
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room

9.4 out of 10
Exceptional
(36 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • 517 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (3 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Family Room (3 Adults + 1 Child)

  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Historical Wing)

Superior Room (Historical Wing) | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room (Historical Wing)

8.8 out of 10
Excellent
(8 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (2 adults + 2 children)

1 bedroom, premium bedding, minibar, in-room safe

Family Room (2 adults + 2 children)

10.0 out of 10
Exceptional
(6 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 1 Child)

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room (Extra Bed 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 3 Adults)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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4.7 out of 5, Exceptional, 190 reviews
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About this property

NH Collection Heidelberg

4.5-star hotel in Bergheim
This smoke-free hotel features a fitness center, a bar/lounge, and a sauna. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
NH Collection Heidelberg offers 168 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NH Collection Heidelberg features a sauna and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and 16 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 355 square feet (33 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

NH Collection Heidelberg is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Greek, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Covered self parking on site (EUR 26 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 19.90 to 24.90 per person
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 16 meeting rooms
  • 355 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.90 to 24.90 per person
  • Airport shuttle fee: EUR 32 per person (one-way)
  • Airport shuttle fee per child: EUR 32 (one-way)
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel NH Heidelberg
Heidelberg Nh Hotel
NH Heidelberg
NH Collection Heidelberg
Nh Collection Heidelberg Hotel
NH Collection Heidelberg Hotel
NH Collection Heidelberg Heidelberg
NH Collection Heidelberg Hotel Heidelberg

NH Collection Heidelberg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 287 out of 383 reviews
Rating 8 - Good. 75 out of 383 reviews
Rating 6 - Okay. 13 out of 383 reviews
Rating 4 - Poor. 6 out of 383 reviews
Rating 2 - Terrible. 2 out of 383 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

E B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the Main Shopping Street.
Stayed 3 nights in May 2025

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in all respects

Enjoyable visit to a lovely city. This is a great hotel, very comfortable and well located. Babou in the bar gave us great friendly service.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah, santa barbara

Traveled with partner
Liked: Amenities
The breakfast was amazing! Good location.
Stayed 4 nights in May 2025

8/10 Good

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was the beds were a little stiff. Other than that, great place to stay :)
Stayed 1 night in Apr 2025

10/10 Excellent

Boon Tiong Sunny, Singapore

Traveled with partner
Liked: Amenities, property conditions & facilities
Friendly staff and nice and quiet location. Italian restaurant on the property is very popular!
Stayed 1 night in Apr 2025

10/10 Excellent

Jacquline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an awesome hotel! We loved everything about it. Your room was spacious and well appointed. The staff was polite and helpful. We would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Josee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, a little bit far from old town by foot
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Staff courteous and helpful, good environment, this is a real 4 star hotel. Would definitely recommend for staying.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing start to finish!
Stayed 2 nights in Mar 2025

8/10 Good

Abdo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Shiu Fung Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

ASHLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a handicap room with combo shower/restroom area which wasn't the best for two persons to share the space. TV remote worked inadvertently and room AC control didn't seem operable. We ended up sleeping with the window open for air flow. Main draw for this property was the on site parking.
Stayed 1 night in Feb 2025

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15-20 min walk from downtown Heidelberg. Lovely property. Accomodations were comfortable, clean, and quiet. Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Steffanie, ROCHESTER HLS

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable stay, clean, quiet big room, modern bath, good service
Stayed 3 nights in Feb 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good experience. The only thing lacking was a restaurant in the hotel. The bar had a very limited menu. They are connected with the Italian restaurant next door which was average.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vincent, Utica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the Christmas Markets on a road trip through Germany. It was a great modern location with easy parking and helpful staff. Would stay here again if ever in the area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff were so friendly and efficient
Stayed 6 nights in Dec 2024

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mouna, austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and classy
Stayed 1 night in Dec 2024

10/10 Excellent

andrea, Lynchburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just an outstanding hotel. The front desk was delightful and the room was lovely. The hotel was just set up fabulously and you didn't feel on top of people. I loved that the offered a drink if you didn't use housekeeping that day. The English translation needs to be updated to make it clear that the drink is only good for the day the coupon is given, but the bartender was lovely about it. Breakfast was amazing. I highly recommend. My daughter is a vegan and had more options than anywhere we've ever been. I am not a vegan and was very happy with all my options as well. It's a beautiful dining room and quiet and lovely to have a relaxing breakfast. The only sad note for me was the steam bath was not available for our stay. I wish the front desk had made us aware before we changed and went up there (because we said how much we were looking forward to it and asked where it was) but there was just a note saying it was broken. It's a small thing, but it was something that I had been looking forward to after walking miles and miles each day. The fitness room was in a sweet attic-type room and busy in the early morning and empty in the evening. They supplied water there. Be aware that this is just outside the old town. We walked everywhere we went - to old town, the castle, the train station, etc., and everything was easy to get to as it is very flat in Heidelberg, but it is not super close. I highly recommend this hotel. We felt spoiled.
Stayed 3 nights in Dec 2024