Self parking, a business center, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.
The Heidelberg Exzellenz Hotel offers 48 accommodations with hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers. This Heidelberg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This Heidelberg hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.
The Heidelberg Exzellenz Hotel is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 15 per night)
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 8 for children
Family friendly
Laundry facilities
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Conference space
Meeting room
Accessibility
Elevator
More
4 floors
Reception hall
Smoke-free property
Room amenities
Bathroom
Bathtub or shower
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Individual decor
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours), lockbox
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Cribs (infant beds) are available for EUR 10.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
Self parking fee: EUR 15 per night
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Property is also known as
Exzellenz
Exzellenz Heidelberg
Exzellenz Hotel
Exzellenz Hotel Heidelberg
Heidelberg Exzellenz Hotel
Heidelberg Exzellenz
The Heidelberg Exzellenz
The Heidelberg Exzellenz Hotel Hotel
The Heidelberg Exzellenz Hotel Heidelberg
The Heidelberg Exzellenz Hotel Hotel Heidelberg
The Heidelberg Exzellenz Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Triple room was quite large, had comfortable beds, funky lighting and a functional bathroom with good hot water supply. There was a portable air conditioner provided. Kitchenette did not have a microwave or cooking utensils, but still useful. We enjoyed the daily breakfast (17 euros). Staff were all very friendly and efficient. Short 5 min walk to transport and amenities. Quite a bit further to the old town, bridge and castle
This was a clean hotel with sizable room, we were 3 guests staying in a room.
The bathroom was well equipped and there was AC for the summer days.
The staff were very helpful in storing our luggage after checkout.
The checkin time is 2 PM which was a bit late for us, as we had travelled a long distance, would be nice to have a earlier checkin time
The area around the location was under some construction and it made it challenging for us to locate the hotel. Parking was available on the street and we were able to purchase a parking pass for 5 euro. The hotel is simple, the shower is deep, and the beds are hard. The portable AC was welcomed, but be forewarned there's no central air here.
Love the location, everything is so close to within walk, or you can catch a bus or the tram easily. The hotel itself is so nice and clean. Wonderful atmosphere and a lovey experience all together!
Clean and comfortable hotel. Minimal staff contact as we never had breakfast so only check in (Handed an i pad) and checkout done manually. The staff were helpful and courteous when we did have contact. Only downside was the rooms were very hot even with the large fan that was supplied. apart from that a very comfortable stay. A 15 minute to many shops and nice restaurants.
Good hotel and convenient location in a quiet area. Very walkable.
Jonathan
Stayed 2 nights in Jun 2024
8/10 Good
Par, Lexington
Jun 23, 2024
Liked: Cleanliness, staff & service
Par
Stayed 3 nights in Jun 2024
8/10 Good
cyn
Traveled with partner
Jun 22, 2024
Part of the hotel has no elevator but you can’t tell when booking. Guess only the more expensive rooms have the luxury. Plus no A/C on a hot summer day might be an issue for some.
I liked that this property is a short drive away from the castle and university. It gave a feel for a neighborhood area of the city. They offer parking which made it easy to store the car.
The room was nice and the bed was comfortable. We had a wonderful view.
The staff was friendly and breakfast was the typical buffet of meats, cheeses, breads, and fruits. All was delicious.
One thing that was a bit difficult was parking in front of the hotel to unload the bags because the main street is busy and the side street is one-way and mostly non-stopping zones. But, other than that, it was a wonderful stay.