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Hotel Heiden - Wellness am Bodensee

4.0 star property

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Photo gallery for Hotel Heiden - Wellness am Bodensee

Front of property - evening/night
Superior Lake with balcony | Terrace/patio
Lobby sitting area
Lobby sitting area
Superior Lake with balcony | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • 24/7 front desk
  • Gym
  • Pool
  • Bar

Explore the area

Map
Seeallee 8, Heiden, AR, 9410
  • Evangelische Kirche Heiden
    ‪1 min walk‬
  • Grub Suspension Bridge
    ‪18 min walk‬
  • Skigebiet
    ‪4 min drive‬
  • Altenrhein (ACH-St. Gallen - Altenrhein)
    ‪20 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Park

Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Park

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite Lake

Hypo-allergenic bedding, down comforters, in-room safe, desk

Junior Suite Lake

  • 431 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Lake

Superior Lake | Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Lake

  • 215 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Lake with balcony

Superior Lake with balcony | View from room

Superior Lake with balcony

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Lake "Plus"

Superior Lake "Plus" | Hypo-allergenic bedding, down comforters, in-room safe, desk

Superior Lake "Plus"

  • 312 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Park

Hypo-allergenic bedding, down comforters, in-room safe, desk

Comfort Park

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Lake

Deluxe Lake | Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Lake

  • 280 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Park Balcony

Comfort Park Balcony | Hypo-allergenic bedding, down comforters, in-room safe, desk

Comfort Park Balcony

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Oberwaid Hotel

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (132)
The price is $252
per night
$271 total
includes taxes & fees
Mar 7 - Mar 8
Oberwaid Hotel

About this property

Hotel Heiden - Wellness am Bodensee

4-star Heiden hotel close to Grub Suspension Bridge
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hotel Heiden - Wellness am Bodensee offers 58 accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Hotel Heiden - Wellness am Bodensee features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. Event facilities measuring 2852 square feet (265 square meters) include a conference center. This business-friendly hotel also offers a hot tub, a sauna, and a terrace. For a surcharge, the property provides a train station pick-up service, a train station drop-off service, and a bus station shuttle. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in April 2022.

Hotel Heiden - Wellness am Bodensee is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Restaurant Acht - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Acht Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Uncovered self parking on site (CHF 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Private picnics

Restaurants on site

  • Acht Bar
  • Restaurant Acht

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (2,852 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1974
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - April 2022
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 65.0 per night
Cribs (infant beds) are available for CHF 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 5 per day
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 40.0 per night
  • Rollaway bed fee: CHF 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: TWINT
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Heiden Hotel
Hotel Heiden
Hotel Heiden Swiss Quality
Heiden Swiss Quality
Hotel Heiden Wellness am Bodensee
Hotel Wellness am Bodensee
Heiden Wellness am Bodensee
Wellness am Bodensee
Heiden Wellness Am Bodensee
Hotel Heiden Wellness am Bodensee
Hotel Heiden - Wellness am Bodensee Hotel
Hotel Heiden - Wellness am Bodensee Heiden
Hotel Heiden - Wellness am Bodensee Hotel Heiden

Hotel Heiden - Wellness am Bodensee Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 182 reviews
Rating 8 - Good. 63 out of 182 reviews
Rating 6 - Okay. 6 out of 182 reviews
Rating 4 - Poor. 1 out of 182 reviews
Rating 2 - Terrible. 1 out of 182 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jannell

Stayed 2 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great view outdated room
We booked a deluxe lake view room. The view was amazing but the room was so small that it didn’t have 2 night stands. It was like a $50 a night Econolodge off a highway. There is no air conditioning and it was very warm. We tried to open the windows but bugs immediately flew in. Breakfast was good and the pool and spa area are top notch. Overall it was overpriced and definitely not 4 stars.
Stayed 1 night in Sep 2021

8/10 Good

Patric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Match the rate 4 star. Have potential of doing better. Smaller menu would be more interesting, but I guess with the type of client/ guest it’s ok.
Stayed 2 nights in Sep 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting over looking Bodensee. Our room was small but well equipped with amenities. We enjoyed the pool and hot tub but even more thrilled to have the full spa to ourselves.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 28 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room was extremely hot and you could hear concersations below room. No air conditioning and wifi was not good. Town shuts down after 5 on Saturday.

6/10 Okay

Verified traveler

Liked: Cleanliness
Great views
Stayed one night travelling business. Nice views over Bodensee lake. Hotel was clean and service OK.

8/10 Good

red girl sally, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel , great for relaxing
So the first thing to note is to be careful when you search for a hotel that you're Looking for a location and not a region. We searched for Appenzell, and booked this without noticing that we were in the region, not the town. Our fault. That said, the hotel is in a gorgeous setting and the bus from st Galen offered stunning snowy vistas. The hotel was full of older Swiss people recovering from leg and foot operations . Instead of wine coolers at tables, there were holders for crutches. There is a gorgeous spa and treatment rooms. A fab poo, steam room , sauna and outdoor hot tub, all of which we enjoyed ,even in December. We think we were the only mobile couple there! But it was a quirky adventure !

10/10 Excellent

Monika, Berlin, New Jersey USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spectacular views
Loved the hotel and the place.

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Wellness-Hotel
Tolles Hotel in Heiden. Gutes und reichhaltiges Morgenessen, schöner Spa Bereich.
Stayed 1 night in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Eveline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Yuto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Hermann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bahnhof schnell zu Fuß erreichbar - Schöne Aussicht auf d. Bodensee - schöner Wellnessbereich - Personal überwiegend freundlich, weniger gut: Außenliegen zu niedrig unbequem, waren mit 3 Personen gemeldet, jedoch nur 2 Gedecke am Frühstückstisch (bei allen 3 Übernachtungen)
Stayed 3 nights in Aug 2024

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ce catalogué 4 étoiles à taille familiale est à considérer comme un 4****Sup à tout le moins ! Une des plus complètes infrastructures de spa que nous ayons pu rencontrer en Allemagne. Certes un prix élevé mais c'est justifié.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena eleccion
Es un sitio de ensueño Heiden. Perfecto para relajarse y desconectar. Con vistas al lago Constanza. Es un hotel muy bonito y muy bien conservado
Stayed 1 night in Jul 2024

10/10 Excellent

Christian, Mettmenstetten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach alles ein schönes und erholsames Arrangement - kann nur empfehlen!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel und super Umgebung, um zu wandern, die Aussicht zu geniessen, etc. Beim Reataurantservice mussten wir sehr lange warten, bis wir bedient wurden. Wir hatten aber keinen Stress und das gibts halt mal. Sehr schöner Wellnessbereich. Wir kommen gerne wieder!
Stayed 3 nights in Jul 2024

10/10 Excellent

Adolf

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

bruno

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super schönes Hotel, tolles Ambiente
Wunderbar, das Essen, der wellness bereich,die Lage. Komme gerne wieder
Stayed 1 night in May 2024

10/10 Excellent

Corinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schöne Aussicht und Gegend, ruhig, sehr schöner Wellness/Saunabereich mit Outdoor-Chillmöglichkeit, modernes Zimmer, sonnige Terrasse, köstliches Essen, sehr freundliche Bedienung bei Checkin/out und Restaurant. Gerne wieder :-)
Stayed 1 night in May 2024