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Schlosshotel Hellenstein

4.0 star property

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Photo gallery for Schlosshotel Hellenstein

Sauna, steam room
Terrace/patio
View from room
Sauna, steam room
Hiking

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Hugo-Rupf-Platz 2, Heidenheim an der Brenz, BW, 89522
  • Hellenstein Castle
    ‪4 min walk‬
  • Voith-Arena
    ‪10 min walk‬
  • Wildlife Park Eichert
    ‪10 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony

Suite, Balcony | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, Balcony

  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room

Executive Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Executive Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Balcony

Executive Room, Balcony | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Executive Room, Balcony

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Ecome Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
4.6 out of 5, Wonderful, (90)
The price is $130
per night
$139 total
includes taxes & fees
Apr 8 - Apr 9
Ecome Hotel

About this property

Schlosshotel Hellenstein

4-star Heidenheim an der Brenz hotel connected to the convention center, walkable to Hellenstein Castle
This smoke-free hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Schlosshotel Hellenstein offers 115 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature Select Comfort mattresses. A pillow menu is available. 37-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Heidenheim an der Brenz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Schlosshotel Hellenstein features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 13 meeting rooms. This family-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Schlosshotel Hellenstein is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Schlossrestaurant - This restaurant specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Brasserie - This brasserie specializes in Regional cuisine and serves breakfast and brunch. Open daily.
Lounge Bar - This bar specializes in Regional cuisine and serves light fare only. Open daily.
Terrasse und Biergarten - Overlooking the garden, this restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Self parking on site (EUR 8 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie
  • Lounge Bar
  • Schlossrestaurant
  • Terrasse und Biergarten

Things to do

  • 24-hour gym
  • Full-service spa
  • Hiking/biking trails
  • Piano
  • Playground
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per day
Cribs (infant beds) are available for EUR 20 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Self parking fee: EUR 8 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per day
  • Rollaway bed fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Schlosshotel Park Consul Heidenheim Hotel
Schlosshotel Park Consul Heidenheim Heidenheim an der Brenz
Schlosshotel Hellenstein Hotel
Schlosshotel Park Consul Heidenheim
Schlosshotel Hellenstein Heidenheim an der Brenz
Schlosshotel Hellenstein Hotel Heidenheim an der Brenz

Schlosshotel Hellenstein Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 281 out of 442 reviews
Rating 8 - Good. 133 out of 442 reviews
Rating 6 - Okay. 24 out of 442 reviews
Rating 4 - Poor. 2 out of 442 reviews
Rating 2 - Terrible. 2 out of 442 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
We had an amazing time in this beautiful hotel. All perfect - location, service and services.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Stayed 1 night in Nov 2024

2/10 Terrible

Graeme

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checked in and was told I couldn’t have my friends in to use the bar/restaurant and was told I had to leave the reception area. No reason given but this is not how you treat your guests. I will never stay here again and feel absolutely robbed of having to pay to stay here after this treatment.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc, Charleston Ssv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth

Traveled with family
The property is conveniently located and everything in the room worked well. The breakfast was not of the quality that we were used to.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight on our way home from Italy, nice hotel, nice view of the castle, good food and friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Claudia, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Everything was clean. Breakfast buffet was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernicy

Stayed 1 night in Mar 2024

10/10 Excellent

HOSEOK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities
Hotel was great. People at the reception desk and the bartender were outstanding. I will definitely stay here again when I come back to Heidenheim.
Stayed 1 night in Mar 2023

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dining no complains
Stayed 1 night in Mar 2023

8/10 Good

Willi

Traveled with family
Beautiful location. Breakfast was excellent!: one of the best! Nobody came to clean the room for three days. We have to call every day to have the receptionist deliver towels for three of us but no one collected the used towels for three nights we spent there. The used towels were piling up on the bathroom floor. . The carpet could use replacement. The shower drain did not work well. Staff were very friendly though.
Stayed 3 nights in Oct 2022

8/10 Good

Michael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean building and property. Good breakfast and nice staff. Some stains on carpets in hallways on 2nd floor. The curtains had a large tear on the left panel. Did not seem to be as high quality as several years ago when it was a Best Western property. Good parking with electric car charging. Poor weather did not allow us to sit outside for the views of the city and Castle.
Stayed 3 nights in Sep 2022

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and relaxing hotel
Really nicely presented hotel. Modern, clean and spacious. Our room was wonderful with lots of light, wonderful views of both the castle and the city. We didnt expect such a lovely large balcony, was a pleasant surprise. Beds were comfy and the blackout blinds were excellent. I could have sat in the relaxing chair all evening. Was a nice touch.
Evening view of the castle from the balcony
Morning view from the side of the room
Lovely relaxing corner
Sofa made up for our son. Very comfy
Stayed 1 night in Sep 2022

10/10 Excellent

Olegs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in a very nice hotel. Only thing you should not forget is to ask to clean your room if you stay longer than 1 night. To Legoland it takes 35-40 minutes drive from the hotel which makes it convenient if you plan to visit Legoland and looking for a nearby place to stay. Breakfast was very good. Overall facilities are quite fresh and nice. There is also a castle nearby to visit. Attached pool was closed in the beginning of August but we were offered to visit public pool which is located few hundred meters from the hotel.
Stayed 3 nights in Aug 2022

10/10 Excellent

M Y

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to visit LegoLand Germany in Gunzburg but due to late planning couldn't find any suitable hotels so we started looking at options in nearby towns. We discovered this hotel in Heidenheim an der Brenz and boy what a great decision it turned out to be. We were looking for a nice place to stay as a family and this was simply perfect. • Location: A very nice and luxurious hotel which is newly built and in the middle of the city. • Parking: There is parking available so you can simply park your car safely underground with direct access to hotel elevators. • Rooms and amenities: Nice luxurious rooms with big bath. comfortable beds. Extremely clean. We chose the executive room so got an amazing view of the entire city from our room. • Staff: Very friendly staff at the reception. We arrived 30 mins earlier than the check-in time but she let us check-in early without any extra charge. she guides us and helped settle in comfortability so very happy. • Breakfast: Free minibar. breakfast was included and was fabulous with many options to chose from. • Nearby: There is a children's park and wild like park nearby. There is an old castle and museum you can visit on foot. it connects to gardens and there is a walk way down to the city center which was really beautiful. All in all a great stay. The family loved it. We have now decided to visit and stay there again in Autumn holidays for more days and spend time exploring the city.
Stayed 2 nights in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location; great views, nice people and very good brrakfast
Stayed 1 night in Jun 2022

10/10 Excellent

Sergey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything except lack of free overnight parking was highly satisfactory.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schloss review
Great hotel, nice view to the city. Very clean and pleasant
Stayed 10 nights in Nov 2021

10/10 Excellent

peleg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in beautiful location. Lovely rooms. Great breakfast. Kind staff.
Stayed 1 night in Nov 2021

10/10 Excellent

Cagri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, recommend
Everything was good, kind and nice staff especially who prepares the breakfast. Quite good location, next to the castle and not so far from the center
Stayed 2 nights in Dec 2020

8/10 Good

Aleksandar

Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with lovely views. Very clean hotel. Helpful staff. Amazing breakfast.
Stayed 1 night in Jan 2020