*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel Am Vitalpark features 4 indoor swimming pools and 2 spa tubs along with a lazy river, a waterslide, and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and 8 meeting rooms. Event facilities measuring 6458 square feet (600 square meters) include conference space. This family-friendly hotel also offers a children's pool, a health club, and a sauna. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.
Hotel Am Vitalpark is a smoke-free property.
- Library
- Picnic area
- Lazy river
- Waterslide
- Number of indoor pools - 4
- Number of outdoor pools - 1
- Number of hot tubs - 2
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- 24-hour front desk
- Business center
- Uncovered parking
- Vegan menu options available
- Vegetarian menu options available
- Dry cleaning/laundry service
- Self parking (surcharge)
- Games
- No single-use plastic stirrers
- Computer station
- No single-use plastic straws
- Food and water bowls
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Conference space size (meters) - 600
- Number of meeting rooms - 8
- Terrace
- Luggage storage
- Bicycle tour information
- Snack bar/deli
- Pool umbrellas
- Total number of rooms - 130
- Number of floors - 5
- Lifeguard on site
- Fireplace in lobby
- Newspapers in lobby (surcharge)
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Internet access in public areas - high speed
- Access to nearby outdoor pool
- Conference space
- Spa treatment room(s)
- Billiards or pool table
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2008
- Electric car charging station
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Number of restaurants - 1
- Conference space size (feet) - 6458
- Banquet hall
- Vegetarian breakfast available
- Television in common areas
- Wedding services
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
Family Friendly Amenities
- Family property
- Number of indoor pools - 4
- Number of outdoor pools - 1
- Children's pool
- Lazy river
- Waterslide
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Playground on site
- Free cribs/infant beds
Room Amenities
Hotel Am Vitalpark offers 130 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Heilbad Heiligenstadt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Wheelchair accessible
- Cable/satellite TV service
- Alarm clock
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- High-speed internet access
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Pillow menu
- TV size: 43
- TV size measurement: inch
- Balcony or patio
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Laptop-friendly workspace
- Low-height counters/sink
- Grab bar - near toilet
- Bathroom emergency pull cord
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Food & Drink
Theodor Storm - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Leineaue - This bistro specializes in local cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
- Deep tissue massage
- Number of treatment rooms 10
- Couples treatment rooms
- Reflexology
- Body treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
- Wheelchair accessible path of travel
Nearby Activities
4 indoor swimming pools and 2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a lazy river, a waterslide, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Playground on site
- Golfing on site
- Segway rental/tour on site
- Fitness classes on site
- Mountain climbing nearby
- Hiking/biking trails on site
- Mountain biking on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
- Uncovered self parking fee: EUR 7 per day
- Pet fee: EUR 25 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 49.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Comprehensive food waste policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Pets allowed in specific rooms only
Security system
Property does not follow sanitization practices of any association
Staffed front desk
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 5
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 5 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for EUR 49.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of EUR 25 per pet, per day
- Dogs only
- Pets cannot be left unattended
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 8:00 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
- Best Western Plus Am Vitalpark Heilbad Heiligenstadt
- Best Western Plus Am Vitalpark
- BEST WESTERN Hotel am Vitalpark
- Hotel Am Vitalpark Hotel
- Best Western Plus Hotel Am Vitalpark
- Hotel Am Vitalpark Heilbad Heiligenstadt
- Hotel Am Vitalpark Hotel Heilbad Heiligenstadt
Hotel Reviews
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