This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, ATM/banking services, and multilingual staff assistance are onsite.
Serways Hotel Heiligenroth offers 31 air-conditioned accommodations with complimentary bottled water and hair dryers. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies.
Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Heiligenroth hotel also offers multilingual staff, an ATM, and a television in a common area. Complimentary uncovered self parking is available on site.
Serways Hotel Heiligenroth is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Serways Hotel Heiligenroth has a restaurant on site.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 7.99 per person
A bar/lounge
A restaurant
Things to do
Playground
TV in common areas
Family friendly
Playground
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
3 floors
Built in 2014
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Hypo-allergenic bedding
Premium bedding
Select Comfort mattress
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Pay movies
Food and drink
Free bottled water
More
Air conditioning
Desk
Heating
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 7.99 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars.
Property is also known as
Heiligenroth Hotel
Heiligenroth Serways
Hotel Heiligenroth
Hotel Heiligenroth Serways
Hotel Serways Heiligenroth
Serways Heiligenroth
Serways Hotel
Serways Hotel Heiligenroth
Serways
Serways Heiligenroth
Serways Hotel Heiligenroth Hotel
Serways Hotel Heiligenroth Heiligenroth
Serways Hotel Heiligenroth Hotel Heiligenroth
Serways Hotel Heiligenroth Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I booked this not knowing it was a hotel on a truck stop, that being said, it was very quiet, which surprised me. My issue was with the spiders in the corners of the room, the AC kept shutting off without a timer being on (we visited when there was a heatwave) the beds were terribly uncomfortable, the person that checked us in was soooo rude and the room was not clean.
This is the worst of the worst. Everything is cheap and dated, both the fittings and the equipment. The restaurant is a ghastly self-service food area. The staff couldn't care about anything. the hotel is by a lorry park and next to a motorway.
I would sleep in my car rather than stay there again.
It’s at a truck stop and men and women coming and going... ok but they also advertise their beds, it’s dirty, you can’t get clean towels or bedding. The front desk doesn’t have access to anything and is in the truck stop also ringing up customers.
Not worth it
Extremely helpful staff. This hotel is part of the motorway services but perfect if you are just needed a good value bed for the night whilst travelling
Our family stayed at Serways Heiligenroth on our way from Bruges to Nuremberg. We arrived around midnight and were a bit concerned by the apparent lack of parking and possible road noise. As it turned our, there was plenty of parking in the back and our room was very quite. The room was utilitarian, but comfortable and we had a good night's sleep. We would stay here again.I reccommed asking for a room facing the back of the building.
Their was a problem at check-in, it seemed that the reservation had been lost however Hotels.com quickly sorted the problem after we contacted them via Twitter. The hotel was fantastic. Really close the autobahn but without any traffic noise at all in the hotel. Our room had a balcony and windows overlooking a beautiful forest, no ugly views of the aitobahn from this hotel. Beside the hotel is a very clean and well equipped service station and the breakfast (extra charge) was good and generous. We travelled as a family and had our dog with us. The hotel fitted our needs perfectly on our cross-europe drive.