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Heizel Vacation Packages

Great location, friendly staff and overall a nice experience. The room is very basic.

Nice big clean room with a fridge. We washed & dried our laundry while there in the laundry room. Was a quick Uber/bolt ride to Grand Place and other sites. Staff were helpful. Would definitely stay here again.

Be aware that there is NO ELEVATOR for the family rooms (3 bed accommodation) - we were sent across the street and we had to carry all of our suitcases up a narrow flight of stairs. My husband has bad knees and needed the elevator. The front desk just said that they were overbooked and couldn’t do anything for us and that at least it was on the second floor! The bathroom shower has no adequate door and the floor floods every time it is used. Their restaurant and bar are closed. The front desk staff is rude and completely unhelpful. I have to say the room was comfortable and location was perfect to walk to any area for shopping , restaurants etc. thankfully we were there only two nights. We would not stay there again.