Alpine Crest Resort

3.5 star property

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Photo gallery for Alpine Crest Resort

Indoor pool
Loft, 1 Bedroom | View from room
BBQ/picnic area
Rafting
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Air conditioning
  • Kitchen
  • Barbecue grill
  • Outdoor Space

Explore the area

Map
273 Carrie Cox Dr, Helen, GA, 30545
  • Charlemagne's Kingdom
    ‪14 min walk‬
  • Helen Festhalle
    ‪3 min drive‬
  • Helen Tubing & Helen Water Park
    ‪5 min drive‬

Room options

Loft, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Suite, 2 Bedrooms

  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed

Chalet, 3 Bedrooms

  • 3 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 8
  • 1 Queen Bed, 4 Twin Beds and 1 Queen Sofa Bed

Suite, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About this property

Alpine Crest Resort

3.5-star Helen apartments with kitchens
Along with an indoor pool, this smoke-free aparthotel has a hot tub and charcoal grills. Self parking is free. Other amenities include a picnic area. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Added amenities include free WiFi, premium bedding, and a coffee/tea maker.
Alpine Crest Resort offers 44 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, and microwaves.

Bathrooms include bathtubs or showers. This Helen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alpine Crest Resort features an indoor pool and a hot tub. This Helen aparthotel also offers barbecue grills and a picnic area. Onsite self parking is complimentary.

Alpine Crest Resort is a smoke-free property.

Languages

English

Property amenities

Pool/Spa

  • Hot tub
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Fireplace gate
  • Playground

Kitchen

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster
  • Toaster oven

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • CD player

Outdoor areas

  • Charcoal grill
  • Outdoor furniture
  • Picnic area

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • In a rural location
  • In the mountains

Things to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 44 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators

Property is also known as

Alpine Crest Resort Helen
Alpine Crest Resort Aparthotel
Alpine Crest Resort Aparthotel Helen

Alpine Crest Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 35 out of 111 reviews
Rating 8 - Good. 35 out of 111 reviews
Rating 6 - Okay. 25 out of 111 reviews
Rating 4 - Poor. 5 out of 111 reviews
Rating 2 - Terrible. 11 out of 111 reviews

7.2/10

Cleanliness

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

william

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, room comfort
Good comfort, value and location
We stayed in a condo that featured a bedroom with two single beds and a queen bed in a loft. There were two bathrooms and a full kitchen equipped with everything you needed for basic cooking and dining. Here are a few things we enjoyed. Betty's County Store is the only grocery store in town and it is right around the corner. It's is an IGA with extras and a café but the prices are more reasonable than I expected. This made cooking every day convenient and cost-effective. The condo had plenty of closets and drawers. Our spaces stayed tidy because all our stuff was hidden and organized. The large window gave you a nice view of the Christmas lights in Downtown Helen. The balcony was great for our morning coffee. I have seen reviews where folks said it was dated, but though it may be, it was clean and functional. Others mentioned you could walk to town. I didn't try that but you would probably have to park at the check-in area because the driveway to the condo is very steep and narrow. Google Maps said it was a 15-minute walk. Also, if some of your party has issues with stairs the loft might not be for you. Those units are on the 3rd floor. My mother and the vacationers next door were pretty out of breath. Overall, I enjoyed my stay, and I will book my next Helen visit here. Highly recommended.
Stayed 3 nights in Nov 2024

2/10 Terrible

Beatriz

Traveled with family
Disliked: Cleanliness, room comfort
Stay Away - Pictures Inaccurate Representation
First, Hotels.com states that the check-in is open daily from 9 - 5, but when we arrived on Sunday, it was closed. By chance, a lady told us the keys were in the guard gate, but it was not intuitive for us to know to look in an empty guard gate. The Alpine Crest Resort is not far, per se, from the main road, but because at night there are no lights to comfortably see your way back, it is not "walkable" to the main road; moreover, there are a lot of hotels right on the main street which, had we known, we would have stayed at instead. Next, we had to drive up a very steep and winding hill to get to the room, which is not how other hotels in the area are situated, as they are on flat ground; in my opinion, this steep hill is very dangerous, especially if the road ices. Then, once inside, THE HOT WATER RAN OUT. As a family of 5, I was able to take a shower the first night. Since the office was closed and we were unaware of a help number that was on the back of the envelope the keys had come in, we did not know to call. We complained in the morning and a mechanic confirmed the water heater worked, but the second night was similar, except we called and were given a key to another room for us to shower there. Then, overall, it was dirty and smelly. The carpet and walls are soiled. The ceiling appears to also have mold. The slides do not work. Do yourself a favor and stay at a hotel on the main road. There is nothing about this place that makes it a "resort."
Stayed 2 nights in Nov 2024

8/10 Good

Bonnie F, Orlando

Disliked: Cleanliness
The property look like it is not maintained. The sliding pool was gross and not working. Trash cans were all ran over. The dumpsters at the end were nasty. Trash everywhere.
Stayed 4 nights in Oct 2024

6/10 Okay

Thomas

Disliked: Cleanliness, room comfort
Run down
Very run down rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kenneth

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, nice place master bed was very comfortable. Could use a little updating like stains in the carpet and stains in the Jacuzzi tub, but overall very enjoyable place.

2/10 Terrible

gary

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
would not refund money after major storm hurricane H elene had bridge and road closings and travel advisories of dangerous
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina S

Liked: Cleanliness, property conditions & facilities
Wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Older place with lots of room. Very convenient, short walk to all the good stuff.
Stayed 2 nights in Sep 2024

8/10 Good

Theresa

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Even though you are within easy walk to town, you felt far removed when ready to wind down.
Stayed 3 nights in Sep 2024

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities
We wanted a quiet place and we couldn’t have asked foe more ,very spacious with everything included. The property was a little aged but it helped give the place its own charm.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, amenities, room comfort
Somewhat dated but very spacious and comfortable. Quiet hillside location with only a short, pleasant, walk to the center of town.
Stayed 7 nights in Sep 2024

2/10 Terrible

Rafael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
FILTHY GROSS DISGUSTING WILL NOT LET MY WORSE ENEMY STAY AT THAT ROACH SPIDER MOLD INFESTED PLACE. DO NOT WASTE YOUR MONEY AT THAT HOTEL THE ALPINE CREST SUCKS.
Stayed 3 nights in Sep 2024

6/10 Okay

Janice

Liked: Cleanliness, room comfort
Disliked: Amenities
Pool & gym needs upgraded. Loved the location. First room shown was basement level with narrow walkway with ivy to side. Second was much much better! Floor level. Good value for money if amenities looked like pictures.
Stayed 2 nights in Sep 2024

8/10 Good

Milton, Silver Spring

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Vincent

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property in need of upgrading. Bathroom fan did not work. WiFi was constantly dropping. Stove was broke
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Traveled with family
Disliked: Room comfort
Okay
Beds and furniture are very old. Complex is in need of repair. Enjoyed the stay and views.
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Amenities, room comfort
Bug in the master bedroom tub and spider webs in the other bedroom window. Some animal was under the stairs leading to our room based on the claw marks. TV reception was bad in the living room. I would have like an email as to guardless shack and key control before arrival.
Stayed 3 nights in Aug 2024

6/10 Okay

Sonia

Stayed 3 nights in Aug 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, amenities, room comfort
The place we were in was a lot bigger than we thought it was going to be. It was a nice surprise. Clean, friendly workers. Place could use some updating but we enjoyed our stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Deborah

Stayed 2 nights in Aug 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024