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Baymont by Wyndham Helen

2.5 star property

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Photo gallery for Baymont by Wyndham Helen

Lobby
Exterior
Desk, blackout drapes, iron/ironing board, rollaway beds
Free daily continental breakfast
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$74
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
8220 South Main Street, Helen, GA, 30545
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪4 min walk‬
  • Place, Helen Festhalle
    ‪6 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪12 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Park View)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Park View)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Park View)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Suite, Jetted Tub, Park View, Balcony, Non-Smoking

  • Sleeps 2

Mountain View Room With Two Queen Beds

  • Sleeps 4

King Room - Mobility Access/Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

King Room with Hot Tub - Non-Smoking

  • Sleeps 2

2 Queen Beds, Mobility Accessible Room, Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

King Suite with Sofabed Balcony and Fireplace

  • Sleeps 2

View all photos for 2 Queen Beds, Suite, Park View, Balcony, Non-Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

2 Queen Beds, Suite, Park View, Balcony, Non-Smoking

  • Sleeps 4

1 King Bed, Suite, Park View, Balcony, Non-Smoking

  • Sleeps 2

King Room With Balcony And Mountain View-Non-Smoking

  • Sleeps 2

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About this property

Baymont by Wyndham Helen

Helen motel close to Charlemagne's Kingdom
Along with coffee/tea in a common area, this motel has concierge services and laundry facilities. Free continental breakfast, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Helen motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. This business-friendly motel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Baymont by Wyndham Helen has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

5.8
Rating 10 - Excellent. 182 out of 1004 reviews
Rating 8 - Good. 186 out of 1004 reviews
Rating 6 - Okay. 195 out of 1004 reviews
Rating 4 - Poor. 202 out of 1004 reviews
Rating 2 - Terrible. 239 out of 1004 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Betty

Stayed 2 nights in Oct 2025

10/10 Excellent

Jill I.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. We would dray here again
Stayed 1 night in Oct 2025

4/10 Poor

Sahmir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely old and dirty
Stayed 1 night in Oct 2025

4/10 Poor

Catherine

Stayed 1 night in Sep 2025

4/10 Poor

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
The door to our room could be opened from the outside with little difficulty after it was closed. There was an air conditioner leak from the room directly over us, and it dripped onto the window sill in our room.
Stayed 1 night in Oct 2025

4/10 Poor

Lynnette

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was comfortable. Carpet was so dirty that when we put our feet in the bed it brought dirt and crumbs and made our white socks turn brown. That could not be from skipping vacuuming once or twice. There was sand on the bathroom floor. The bath tub was nearly flooded when we arrived. The fireplace didn't turn on. They served room temperature egg sandwiches. The ice room smelled like cigarettes. We arrived at night and upgraded or room for a mountain view. Next morning we looked for a mountain but there was only a steep hill. So 80 dollar upgrade was a waste! Staff was pleasant enough.
Stayed 3 nights in Sep 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating : bathtub not great , toilet hard to flush, sink broken and dripping , mattress needs replaced , parts of tv stand sitting against wall . Kept flops on
Stayed 1 night in Sep 2025

6/10 Okay

Michaelene

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
When we got to our room, the door latch/knob was broken. Almost couldn't get into the room. Front desk sent maintenance right away. Door latch was not completely fixed, but we could get in. This is an older hotel, and we were there for only one night. Lots of upgrades need to be done. We would not have wanted to stay more than one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk staff is extremely helpful and courteous
Stayed 2 nights in Sep 2025

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, room comfort
We have stayed here a lot over the years. Staff is great. Hotel needs some work. Starting to get run down.
Stayed 1 night in Sep 2025

2/10 Terrible

Debra

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrific

Stayed 1 night in Sep 2025

2/10 Terrible

Ray

Disliked: Cleanliness, property conditions & facilities, room comfort

Hot in Helen

The room was very dated and the walls where dirty. It appeared to have blood on bathroom wall. First night we where there the A/C went out and maintenance didnt arrive until the following evening. Management didnt want to compensate or move our room.
Stayed 3 nights in Sep 2025

2/10 Terrible

Anika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE HOTEL WAS CLOSED WHEN WE ARRIVED!!

The hotel was CLOSED when we arrived! CLOSED! No notice to us in fact we got a confirmation email that morning! When we arrived at the hotel, it was dark and there was a sign on the front door that said CLOSED!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Ami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Baymont for me in the future

I booked our room on Hotels. Com and two days before our arrival I got a "Thank You" text from Baymont telling me my reservation was canceled! I was to attend a wedding with my family and had no room! Baymont did not answer when I tried (several times) to reach someone! No explanation from them at all. I was told by Hotels. Com that they could not help get another room and they did not know what happened. My theory is that the Baymont was fully booked and it was the first day of Octoberfest in Helen, where the hotel is located and they knew they could get ALOT more money for the rooms I reserved, so they canceled and booked someone else at a much higher price.( I checked rates) BAD BUSINESS PRACTICE.
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is closed for renovations, but took my money and didn’t let me know they were closed. They are still taking reservations and peoples money, so I reported them to the chamber of commerce.
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

I will be back

Super seamless check in. Friendly, helpful staff! Great breakfast!
Stayed 1 night in Sep 2025

6/10 Okay

Katrina

Traveled with family and small children
Disliked: Property conditions & facilities
Needs to be updated and cleaned
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Jerry

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was way over priced for where it's located. For a $190 for a night I'd expect it to be clean and top order. The bed was way to soft like it was wore out. The shower curtain rod was broken causing the shower curtain to hang in the center of the tub. There was used piece of soap in the tub along with hair clumps. I told the attendant she I'll put it in the notes. For a $190 I'd expect it to be taken care of.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location. Allowed pets which was critical to our decision. The cleanliness was way below average. Requested room as first was not vacuumed or dusted, plus the refrigerator was leaking water.Hotel owner graciously gave us another room which had not been vacuumed and there was hair in the bathtub. The point which stung was walking bare footed and seeing my souls turn black. No vacuum and probably never shampooed. Last, the grounds, building and pool need serious maintenance. A basic one very simple: caulk around the tub to cover the black dirt or fungus. Host and owner or manager very nice and accommodating.
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
first room had not been cleaned well. refrigerator not clean, including the milk shake that was left. bathroom not clean. front desk people were great. gave us another room. only problem was a refrigerator that made loud noise in the middle of the night. otherwise very good. the people made the stay good
Stayed 1 night in Aug 2025

2/10 Terrible

Bryan

Stayed 4 nights in Aug 2025

10/10 Excellent

Kim

Traveled with family
Stayed 3 nights in Aug 2025

10/10 Excellent

anuj

We loved it!!
Stayed 2 nights in Aug 2025