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Baymont by Wyndham Helen

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Baymont by Wyndham Helen

Lobby
Lobby
Desk, blackout drapes, iron/ironing board, rollaway beds
Lobby sitting area
32-inch TV with cable channels

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
8220 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    6 min walk
  • Helen Festhalle
    7 min walk
  • Alpine Mini Golf
    7 min walk
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    48 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Hot Tub)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Hot Tub)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking, Mountain View

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (First Floor)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (First Floor)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Fireplace)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Fireplace)

  • 245 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Helen

Pool
Breakfast included
Pet friendly
Parking included
4.0 out of 5, Very Good, (242)
The price is $45
per night
$57 total
includes taxes & fees
Jan 6 - Jan 7
Days Inn by Wyndham Helen

About this property

Baymont by Wyndham Helen

Helen motel close to Charlemagne's Kingdom
Along with a conference center, this motel has WiFi in public areas and coffee/tea in a common area. Free continental breakfast, free self parking, and a free manager's reception are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Event facilities measuring 2400 square feet (223 square meters) include a conference center. This business-friendly motel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Baymont by Wyndham Helen has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (2,400 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

6.2
Rating 10 - Excellent. 212 out of 1001 reviews" "
Rating 8 - Good. 215 out of 1001 reviews" "
Rating 6 - Okay. 200 out of 1001 reviews" "
Rating 4 - Poor. 185 out of 1001 reviews" "
Rating 2 - Terrible. 189 out of 1001 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Charles

Disliked: Room comfort
Never again
The most miserable pillows and mattress ever. Neither my husband or I got much rest. The one bedside lamp did not work. The room was very dark. The sofa sunk in when sat on making it hard to get up. Sleeping in the car would have been better.
Stayed 1 night in Sep 2024

10/10 Excellent

Nazli

Stayed 2 nights in Aug 2024

2/10 Terrible

Lorena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Si estaba limpio pero no me gustó
Stayed 1 night in Sep 2024

8/10 Good

Aubrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great walking distance from everything in town.
Stayed 2 nights in Sep 2024

2/10 Terrible

Thomas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Review of Baymont Inn and Suites by Wyndham. Helen Georgia Date of Stay 9/12/2024 until 6/15/2024 This property was in the worst condition I have ever been to. I expected much more from my past Wyndham visits. We were given a room in which maintenance was not performed with any skill. 1.There was an area of falling paint in the bathroom over the shower.2.The “Heat lamp” was a plain light bulb. 3.The caulking around the shower was something a child would have done.4.The shower curtain rod was replaced many times and the holes from the past replacements were not plastered or painted. The shower curtain sagged and the curtain needed to be hooked over the ends where a screw was to hold it in place.5.The floor had a bad repair in the bathroom, the corner nearest the front door had mold. 6..There were flies of some sort throughout the bathroom. The HVAC unit cover door was broken off, the knobs on the unit were exposed and broken. The thermostat worked, however when they replaced the unit with one of a different size, they did not fill in the hole left by the previous unit. The refrigerator, the glass in the refrigerator was “Crusty”, the lettering from a previous guest’s contents was on the glass. There was no hand soap provided. We were provided one bath towel for a four day stay and had to request more. We were provided about 1/10th of a roll of toilet paper.The outside :There were cigarette butts out side many doors. And in the stairwells. All external areas were in disrepair.
Stayed 4 nights in Sep 2024

2/10 Terrible

Ian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was yelling at guests and being very disrespectful to us and other guests. Very unprofessional assisting us in jogging pants and flip flops with a I dont care attitude including the front desk staff our room had a broken toilet and severely damaged door no toilet paper soap and towels in room had to request them room was extremely dirty too staff was upset to provide these items had to use google translate to communicate with them there was no 24/7 front desk assistance at night just a sign saying call a number that was disconnected coffee maker in room but no cups and very dirty the owners are trading off of the Wyndham bame forva Baymount price with no customary Wyndam amenities this hotel should be removed from expedia (pictures listed of hotel were all fake) breakfast buffet had dirty counters and tables with rotten fruit that was there our whole stay
Stayed 3 nights in Sep 2024

4/10 Poor

Johnny

Stayed 3 nights in Aug 2024

6/10 Okay

Bruce

Traveled with partner
Disliked: Property conditions & facilities
The front desk staff was very polite and helpful, the hotel is an average hotel that needs renovations. Breakfast was a letdown, the images on the expedia website are not indicative of the actual breakfast that is served. If I were staying in Helen, GA again this would probably be number 3-4 on list of hotels I would consider.
Stayed 3 nights in Sep 2024

6/10 Okay

Murray

Traveled with group
Liked: Staff & service, amenities
Staff front desk Anna were very helpful!
Stayed 1 night in Sep 2024

2/10 Terrible

Louis

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not what I expected from a Baymont property. Never had a bad experience with Baymont by Wyndham until this one.
Stayed 1 night in Sep 2024

2/10 Terrible

Theresa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Drywall was coming loose from the ceiling. Tub was moldy and worn. Bathroom yiles cracked. Shower head was placed at chest height. Toilet leaked and flushed intermittently on its own. Bed frame had a piece sticking out that had to be walked around to avoid injury or tripping. Furniture was worn. Old furniture and matresses were stored in stairwells.
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Lynn

Disliked: Cleanliness, amenities, property conditions & facilities
I chose this hotel b/c of the price & b/c it was a Wyndham Chain Hotel but it was a poor choice on my part!
Stayed 2 nights in Aug 2024

6/10 Okay

Danielle

Stayed 1 night in Aug 2024

6/10 Okay

Karren

Traveled with family
Property could use some upgrades and remodeling. Location was great.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kayla

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Please don’t waste your money, our room 121 was infested with bed bugs. Woke up around 4am and they were all over the bed. Manager was not on scene therefore I had to email him and wait for a response. Needless to say we packed our stuff, left, came straight home to wash EVERYTHING. Worst trip ever.
Stayed 1 night in Aug 2024

4/10 Poor

Misty

Traveled with partner
Disliked: Staff & service, amenities
I booked my stay with the pay later option which would have been taken care of at the property to my understanding. Check in started at 4pm. They tried to charge my card at 8 am and then agian at 1 pm. I receive a messaged telling me they were going to cancel. I called the property and explained that i keep my card locked but was curious as to why the charge was being placed now and not at arrival. The lady said it was beacuse they were fully booked and it was the only way to hold my reservation. I agreed to go ahead and pay. We arrived at 445 pm, 45 mins past check in start time. We were given the room key and went straight to the room hoping to shower before dinner. Our room door was wide open and hadnt been cleaned. We had to wait while cleaning staff rushed to clean the room (they were super apologetic and nice). Came back and turned on the air, put our things away, and went for dinner. Upon getting back the room was unfortunately super hot. The air didnt work correctly. At this point i was super aggrivated, we paid for a room with a balcony, hot tub, and moutain veiw. When in reality we got a room with a jetted tub, a street view, and an elevated deck. The air didnt work properly, they advertised a continental breakfast, which was literally just frozen waffles, yogurt, and cerial, and sent multiple notifications about check out starting at 8 am. Check out wasnt until 11. If it weren't for the fact we were only here for one night this would definitely be a one star.
Stayed 1 night in Aug 2024

10/10 Excellent

Keissy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

2/10 Terrible

john

Disliked: Cleanliness, property conditions & facilities
Pool was green unkept, maintenance around property was bad. Lobby needs a face lift. Food was not good.
Stayed 1 night in Aug 2024

2/10 Terrible

GREG

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BED BUGS!!!!!! DISGUISTING AND DIRTY HOTEL! Mold, toilet paper stuffed up in the bathroom vent because it's a big hole. Sheets where stained and black, horrible smell. Looked like the door had been broken into many times. We left and cut our vacation short and drove home since we couldn't stay there with bed bugs. And now the hotel is saying there are no bugs and won't refund our money! Shocked that Wyndham would allow their name on this property. STAY AT YOUR OWN RISK!
Stayed 1 night in Aug 2024

8/10 Good

bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
You had to go to office and get towels and wash clothes and hand soap. Next to big daddy’s that plays loud music and people that go their for dinner park in hotel parking lot not much room for hotel guest. Breakfast was ok only plain waffles no butter for them or muffins
Stayed 4 nights in Aug 2024

4/10 Poor

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I booked and paid for was not what I received and apparently not available. I booked two rooms and was not offered any kind of compensation. The rooms were very dated and need attention the carpet was very dirty. Next time I visit the area I will be looking for different accommodations
Stayed 1 night in Aug 2024

4/10 Poor

mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location but the room we had was overdue for a remodel
Stayed 1 night in Aug 2024