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Baymont by Wyndham Helen

2.5 star property

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Photo gallery for Baymont by Wyndham Helen

Lobby
Exterior
Free daily continental breakfast
Lobby
Desk, blackout drapes, iron/ironing board, rollaway beds

Reviews

5.8 out of 10

Popular amenities

  • Laundry
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
$104
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
8220 South Main Street, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪6 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪12 min walk‬
  • Place, Charlemagne's Kingdom
    ‪12 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

  • 245 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Fireplace)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Fireplace, Park View)

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Baymont by Wyndham Helen

Helen motel close to Charlemagne's Kingdom
Along with coffee/tea in a common area, this motel has concierge services and laundry facilities. Free continental breakfast, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include deep soaking bathtubs and complimentary toiletries.

This Helen motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. This business-friendly motel also offers barbecue grills, a vending machine, and gift shops/newsstands. Onsite self parking is complimentary.

Baymont by Wyndham Helen has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Reviews

Baymont by Wyndham Helen Reviews

5.8

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 176 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 196 out of 1000 reviews
Rating 4 - Poor. 203 out of 1000 reviews
Rating 2 - Terrible. 233 out of 1000 reviews

Reviews

6/10 Okay

tom

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
no coffee maker doors wont close tv does not work no swimming pool poor breakfast no coffee lids
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not overly happy exspected more from Baymount

Pool had no water in it no ice machine. No elevator. Breakfest was not much to it Air Conditioner was not adjustable.
Stayed 2 nights in Jul 2025

4/10 Poor

Vicki

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower area was in terrible shape. I would not have raised my dog in it. The rooms were very dark. The remote control didn’t work and the bathroom lights didn’t work. The bathroom sink was also clogged. And the door handle going into the room was extremely loose
Stayed 1 night in Jul 2025

4/10 Poor

Thomas

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sub-par motel. The carpet was filthy. When we walked barefoot on it and into the shower the filth showed. Breakfast was nothing to write home about.
Stayed 2 nights in Jul 2025

2/10 Terrible

Hunter

Traveled with partner
Disliked: Cleanliness
When we entered the room, the bedding was on the floor & there were human stains on the bed. We immediately returned to the front desk & were given an upgraded room category. This would have been a great gesture to make up for sending us to an uncleaned & frankly GROSS room, and we knew this was a mistake due to probably staffing problems. But the new "upgraded" room had a hole in the wall & the toilet was broken, so we returned to the front desk & received a full refund. We proceeded to find another hotel nearby, which was similarly priced but no problems. Buyer Beware.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer, Santo Domingo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is dirty, with low maintenance, dirty floor, yucky bathroom tops, a lot of things not working. Worst stay ever
Stayed 1 night in Jul 2025

4/10 Poor

Scott

Stayed 1 night in Jul 2025

8/10 Good

Takarra, LUDOWICI

Traveled with group, Traveled with family
Liked: Staff & service, amenities
The property is quite and close to everything. The hotel is older and it shows. But the people who work there are very friendly. We would stay again
Stayed 3 nights in Jul 2025

2/10 Terrible

Natasha

Terrible stay

The hotel it self is in a terrible state of disrepair. The pictures are deceiving. The pool bit has listed is not in working order and is drained and falling apart. The rooms themselves are disgusting. Beds were dirty and bathroom ceiling was falling apart.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

dusan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed there just one night. But room was so dirty. Bathroom tube had black steps marks . Looks like never clean before or very long time ago. Breakfast was very poor . No waffles maker no warm food. Just one thing was warm and that was coffe.
Stayed 1 night in Jul 2025

8/10 Good

Kendra

Traveled with family
Liked: Staff & service

Not satisfied.

Stayed 2 nights in Jul 2025

2/10 Terrible

German, Winter Garden

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

unacceptable stay

I am writing to formally express my deep dissatisfaction following an appalling stay at your hotel. From the moment we entered the room, it was immediately clear that it had not been properly cleaned or maintained in quite some time. The shower curtain rod was broken and unusable. Pink shot glasses were left on the floor, dead bugs were scattered throughout, and various debris and items were strewn across the room. A dirty towel in the bathroom. The carpet appeared to not have been vacuumed in weeks, and the floor was so filthy and sticky that it literally clung to our feet as we walked. It was absolutely unacceptable. I repeatedly asked to speak with the general manager and requested that someone come and clean the room. Despite multiple attempts, I was completely ignored. No action was taken to resolve the issue or to accommodate us appropriately. My children were rightfully disgusted, and our entire stay was extremely uncomfortable and stressful. The only bright spot in this experience was the front desk associate, Mary. She was kind, empathetic, and did everything within her limited authority to assist us. I greatly appreciate her efforts, but unfortunately, her professionalism was completely undermined by the general manager’s total failure to act. I expect a prompt response to this complaint, including an explanation of how such conditions were allowed and what will be done to rectify this situation. I also believe a refund or appropriate compensation is warranted.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs!

We left after the first night. The place was disgusting. When. You first open the door the smell was terrible. The floors were dirty, the bathroom was moldy and not clean. Do not stay here! Absolutely the worst experience ever!
Stayed 2 nights in Jul 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
This property was extremely dirty and very outdated. I could not have my family stay there. I left and found another hotel to stay at
Stayed 2 nights in Jul 2025

4/10 Poor

Kari

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was within walking distance to town, however, it was not clean at all. There were two separate partially used bars of soap in the shower, along with mold. Our toddler's feet were extremely dirty after 10 minutes on the carpet. Overall cleanliness was lacking.
Stayed 1 night in Jul 2025

8/10 Good

Staci

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Spacious rooms. Need a little updating. Friendly staff.
Stayed 3 nights in Jun 2025

2/10 Terrible

Shane

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the mist disgusting hotel, I havd ever stayed in and I have lost my trust in Wyndham hotels and Expedia, the hotel charged me for a suite and put me in a different room not suite, the room was nasty and riddled with mold and stained sheets and blankets
Stayed 2 nights in Jul 2025

2/10 Terrible

Mario

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay here. Sleep in your car better
Stayed 1 night in Jul 2025

6/10 Okay

Rafael

Stayed 3 nights in Jun 2025

6/10 Okay

Melvin

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 6 nights in Jun 2025