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Country Hideaway at Mountain Lakes

3.5 star property

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Photo gallery for Country Hideaway at Mountain Lakes

Building design
Mountain view
Basketball court
Indoor pool, 2 outdoor pools
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Hot Tub
  • Pool
  • Gym
  • Air conditioning

Explore the area

Map
75 Enchanted Way, Cleveland, GA, 30528
  • Dukes Creek Falls Trail
    ‪9 min drive‬
  • Raven Cliffs Falls
    ‪10 min drive‬
  • Helen Tubing & Helen Water Park
    ‪15 min drive‬

Room options

View all photos for Standard Condo, 2 Bedrooms, Mountain View

Standard Condo, 2 Bedrooms, Mountain View | Iron/ironing board, bed sheets

Standard Condo, 2 Bedrooms, Mountain View

  • 796 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Traditional Condo, 2 Bedrooms, 2 Bathrooms, Mountain View

Traditional Condo, 2 Bedrooms, 2 Bathrooms, Mountain View | Living room | Flat-screen TV, DVD player

Traditional Condo, 2 Bedrooms, 2 Bathrooms, Mountain View

  • 1399 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Country Hideaway at Mountain Lakes

3.5-star Cleveland apartments with kitchens
Guests of this beach aparthotel will appreciate convenient onsite amenities such as a hot tub and a fitness center. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a sofa bed and a dining area, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Weekly housekeeping is available.
Country Hideaway at Mountain Lakes offers 32 air-conditioned accommodations with DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with queen sofa beds. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the aparthotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Country Hideaway at Mountain Lakes features 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and an indoor pool. This beach aparthotel also offers a children's pool, a seasonal outdoor pool, and a hot tub. Onsite self parking is complimentary.

Country Hideaway at Mountain Lakes has designated areas for smoking.

Country Hideaway at Mountain Lakes has a restaurant on site.

Languages

English

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • 2 outdoor pools
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • ATM
  • Housekeeping (daily)
  • Iron/ironing board
  • Phone
  • Vending machine

Location highlights

  • In the mountains
  • On a lake

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fishing
  • Gym
  • Horseback riding/rentals
  • Mini golf
  • Outdoor tennis court
  • Rowing/canoeing
  • Waterslide
  • Horseback riding nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 32 units
  • Banquet hall

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8 AM - 4 PM) and Friday - Friday (8 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Country Hideaway-check in through security]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • Resort fee: USD 8.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness center access
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
The seasonal pool will be open from May 27 to October 01
24-hour pool access
Alcohol is not served at this property

Property is also known as

Country Hideaway Mountain Lakes Condo Cleveland
Country Hideaway Mountain Lakes Condo
Country Hideaway Mountain Lakes Cleveland
Country Hideaway Mountain Lakes Condo Cleveland
Country Hideaway Mountain Lakes Cleveland
Country Hideaway Mountain Lakes
Condominium resort Country Hideaway at Mountain Lakes Cleveland
Cleveland Country Hideaway at Mountain Lakes Condominium resort
Country Hideaway at Mountain Lakes Cleveland
Condominium resort Country Hideaway at Mountain Lakes
Country Hideaway Mountain Lakes Condo
Hideaway Mountain Lakes
Hideaway At Mountain Lakes
Country Hideaway at Mountain Lakes Cleveland
Country Hideaway at Mountain Lakes Aparthotel
Country Hideaway at Mountain Lakes Aparthotel Cleveland

Country Hideaway at Mountain Lakes Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 108 reviews
Rating 8 - Good. 28 out of 108 reviews
Rating 6 - Okay. 15 out of 108 reviews
Rating 4 - Poor. 7 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice from the host I spoke with over the phone, the guard and the view was amazing
Stayed 3 nights in Dec 2024

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and bueatiful property. Will definetly bring the family back for another get away.
Stayed 2 nights in Oct 2024

10/10 Excellent

KELLY

Liked: Cleanliness, room comfort
Shower dripped. No one explained the room keys. Which to find out had a key for laundry room. Everything else was great. Checkout was super easy.
Stayed 2 nights in Oct 2024

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort
A beautiful and peaceful place!
Loved it! The folks there were so incredibly friendly and accommodating and helpful! A peaceful, beautiful setting! Would come back in a heartbeat! Property is getting to the point where needs to be a few maintenance repairs, but nothing significant enough to keep me from going back!
Stayed 2 nights in Oct 2024

6/10 Okay

Jessica, Middleburg

Traveled with family
This resort is older and description was not what i thought i was getting. If you want fluffy towels and nice bedding bring your own. The basics are provided and my linens were clean, just old, rough and thin. The bed was too soft and beyond its lifespan for comfort. It is really convenient and close to Helen and surrounding areas, keeping you out of the heavy traffic. We enjoyed the quiet cool morning and the staff was pleasant and welcoming. I would stay again for the price was reasonable just not what i expected. I did not use any of the resort amenities so i don’t have any input on that. It would be a great experience for a family on a budget. Looks like lots of outdoor activities to keep you occupied.
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a nice property, but the amenities are severely lacking for how much of a fee they collect from you ($8 per person, per night), which remains even if most of the "amenities" are closed. The employees at the club house are not very friendly either, although I don't think they're affiliated with Country Hideaway. Some notes I took during our stay: 1) The room itself was cozy and the beds were comfy. The kitchen was well-stocked with appliances. 2) Contrary to what Expedia has listed under the amenities, there is NOT "24 hour pool access". We politely asked about this at the Mountain Lakes club house shortly after we arrived, and one of the women said to us in a condescending tone, "none of our amenities have ever been 24 hours, you can't believe everything you read online!" 3) The hot tub was "out of order" throughout our entire stay. We asked how long it would be unusable, and that same woman's response was: "A while." 4) One of the outdoor pools has a waterslide, but that pool is only open Memorial-Labor day. The other pool is at the club house, but the only entrance/exit is through the building, and they have a rule against being wet inside the building. Seemed like a catch-22, so we didn't even bother after our previous interactions with the staff. 5) The wet steam room was very unappealing. It looked like a dirty bathroom. It had all white tiles, so you could see every stain. 6) The dry steam room was made of traditional wood and looked okay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely wonderful, the view was spectacular. Although we didn't get a chance to explore the amenities as we were just staying for a wedding, we couldn't have hoped for a more pleasant experience. Highly recommend!! Thank you so much!
Stayed 2 nights in Oct 2024

10/10 Excellent

Casey

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
The property was clean, but really needs to be updated. The beds aren’t very comfortable. They should only charge you for the amenity passes if you use them. We never had time to use them because of other plans and paid for them because it was required to have them. Other than that it was fine.
Stayed 3 nights in Jul 2024

10/10 Excellent

ellen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This property is perfect for kids
Stayed 2 nights in May 2024

2/10 Terrible

Frederick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is very quiet and is very pretty. However do not plan on getting a good night's sleep. The beds are HORRIBLE! I slept on the couch and luckily my wife is small enough that she could push the 2 chairs in the livingroom together and make a bed out them. If they could provide decent beds this place would be amazing. Unless that happens i would never recommend this quiet beautiful place to anyone.
Stayed 3 nights in Dec 2023

8/10 Good

Jhonton

Liked: Cleanliness

10/10 Excellent

Ana Maria, Miami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the view of the lake on our backyard
Stayed 3 nights in Oct 2023

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming and accommodating staff prior to visit and on-site. Hillside multi-unit cabin was very comfortable and view of mountain from balcony relaxing. I'd book it again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views
Stayed 3 nights in Oct 2023

6/10 Okay

Ruby

Traveled with family
Disliked: Amenities
Bathroom safety bar in tub was broken and barely hanging in wall. Cob webs and spiders were inside living room windows. Decks around units had areas where the wood was spongy when you walked on them. Area was quiet and views were beautiful.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was the most horrible place I ever stay in. Pay for atraccións that wasn’t in order to use
Stayed 2 nights in Sep 2023

10/10 Excellent

Jay

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

MELINA

Traveled with family
Liked: Cleanliness, room comfort
Check-in was pretty simple. We got in after 4 and our keys, parking passess, and resort information was waiting for us at front gate. There is loads to do on site including swimming, mini -golf, paddle boats and canoes, horseback riding, etc. The resort called me about 5 days before check-in to confirm and get our information because you need resort passes to do the amenities on site. Lots to do in the area as well including hiking, wineries, and nature stuff. Close to Helen, Yonah, Clevelend, Dahlonega. Our condo was neat and clean and just right for our family. Gorgeous view of mountains and lake from the porch! Really enjoyed the stay.
Stayed 4 nights in Jul 2023

8/10 Good

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Mike

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice property. All staff that we interacted with were polite and very helpful
Stayed 3 nights in May 2023

6/10 Okay

Rosamelys

Traveled with family
Liked: Cleanliness, room comfort
Staff need to be more aware of the reservations.
It is like a community with some "villas". The person at the gate did not know anything about the reservation, he was asking questions about what we paid for... Things good: nice and relaxing view of the lake, the have wood for the chimney free, but you need to have something to turn it on.
Stayed 3 nights in Mar 2023