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Country Inn & Suites by Radisson, Helen, GA

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Helen, GA

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby
Children's area
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
877 Edelweiss Strasse, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪3 min walk‬
  • Place, Helen Arts & Heritage Center
    ‪8 min walk‬
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(30 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

8.6 out of 10
Excellent
(17 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(127 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About this property

Country Inn & Suites by Radisson, Helen, GA

Helen hotel close to Unicoi State Park
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Change of towels is available on request.
Country Inn & Suites by Radisson, Helen, GA offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Helen, GA features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Country Inn & Suites by Radisson, Helen, GA is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Helen GA

Country Inn Carlson Helen GA

Country Inn Suites by Radisson Helen GA

Country Inn & Suites by Radisson, Helen, GA Hotel

Country Inn & Suites by Radisson, Helen, GA Helen

Country Inn & Suites by Radisson, Helen, GA Hotel Helen

Country Inn & Suites by Radisson, Helen, GA Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 129 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Kelvin, Savannah

Traveled with group
Liked: Cleanliness, property conditions & facilities
The room was clean, but the mattresses were hard and not very comfortable. Breakfast had a good selection, from hot to cold. The staff was very friendly.
Stayed 2 nights in Feb 2026

10/10 Excellent

Carol, Dallas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly. Check in was quick. The room was clean and as advertised. The breakfast was good with a good variety of options.
Stayed 2 nights in Feb 2026

10/10 Excellent

Haley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, I felt safe, and I could walk to everything I wanted to go to.
Stayed 2 nights in Jan 2026

10/10 Excellent

Misty, Toccoa

Traveled with partner
Liked: Cleanliness, amenities
It was good stay parking was easy check in was easy food was good
Stayed 1 night in Jan 2026

4/10 Poor

Amanda

The room was just below average. There was hair in the shower when we first got in the room, the paint was peeling off the ceiling, the carpet was filthy. It was just dingy and kind of gross. However, the breakfast selection was great and the staff was wonderful. It really comes down to coorporate managment and being satisfied with below average maintaince. The staff is doing all they can do.
Stayed 2 nights in Jan 2026

10/10 Excellent

Beni

Traveled with family
Great breakfast Enjoyed the indoor pool
Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
The free parking was great; however, that is all I can really say that is "good" about this place. The room had mold around the window, there were spiders in the room (including one in my bed that I found the next morning), and it was very dusty. Upon telling the person at the front desk, I got a flippant "it happens" response. Yes, bugs happen but NOT in the bed! I usually don't leave reviews but I want to warn people to use caution before booking this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Aaron, Acworth

Stayed 1 night in Jan 2026

8/10 Good

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

8/10 Good

Toby

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room, great staff and breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities
The room was great clean. The whole place smelled great. And the breakfast was wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
Room was very clean and the breakfast was great - great staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

6/10 Okay

Lucianni

Stayed 1 night in Jan 2026

10/10 Excellent

Sylvia

Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very comfortable. The staff is friendly and inviting. Wonderful breakfast. Love that they have a heated pool and an exercise machine. I absolutely would recommend this hotel.
Stayed 1 night in Jan 2026

8/10 Good

Aiza

Stayed 1 night in Jan 2026

10/10 Excellent

Collins

Stayed 2 nights in Dec 2025

2/10 Terrible

Ingrid

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had a mixed experience. We were asked to wait until 4:00 pm for check-in and then waited an additional 45 minutes for our room. The hotel feels old, including the TV. There were hairs in the shower, and the sofa bed was very worn out and uncomfortable. The front desk staff was not very friendly. On the positive side, the location is excellent, and the lady who serves breakfast is very kind and cheerful.
Stayed 1 night in Jan 2026

4/10 Poor

Carmen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were knowledgeable and nice. The room however need a good scrubbing and updates. The walls & doors of our room were filthy and there was food left in our refrigerator. The room was also on the side of the indoor pool with an over powering chlorine scent inside that was only okay when it covered the smell from our in-room fridge with the former tenants food. The a/c & heating wall unit was very temperamental and was on a crisp 60* cool upon arrival. The only items that were replinished during our days at the breakfast buffet were the items in the heating dishes. I was able to get an attendant to provide more waffle batter. The location is convenient to downtown Helen and quiet.
Stayed 2 nights in Dec 2025

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service
No milk at breakfast. And loud neighbors upstairs with no support from front desk from 11pm till 1am...
Stayed 2 nights in Dec 2025

10/10 Excellent

Carla

Pleasant stay
Stayed 2 nights in Sep 2025

6/10 Okay

Rosa

Stayed 1 night in Dec 2025

8/10 Good

patrick

Traveled with family
Liked: Cleanliness, staff & service
too expensive for condition hotel was in, Could get a cheaper room in New York. Staff was great
Stayed 3 nights in Dec 2025