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Country Inn & Suites by Radisson, Helen, GA

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Helen, GA

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Free daily continental breakfast
Lobby
Lobby
Children's area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
$98
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
877 Edelweiss Strasse, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪3 min walk‬
  • Place, Helen Arts & Heritage Center
    ‪6 min walk‬
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(9 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Fireplace

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(30 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(16 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(125 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Helen, GA

Helen hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite. Change of towels is available on request.
Country Inn & Suites by Radisson, Helen, GA offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Helen, GA features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Country Inn & Suites by Radisson, Helen, GA is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Country Carlson Helen GA
Country Inn Carlson Helen GA
Country Inn Suites by Radisson Helen GA
Country Inn & Suites by Radisson, Helen, GA Hotel
Country Inn & Suites by Radisson, Helen, GA Helen
Country Inn & Suites by Radisson, Helen, GA Hotel Helen

Country Inn & Suites by Radisson, Helen, GA Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 525 out of 1062 reviews
Rating 8 - Good. 270 out of 1062 reviews
Rating 6 - Okay. 140 out of 1062 reviews
Rating 4 - Poor. 71 out of 1062 reviews
Rating 2 - Terrible. 56 out of 1062 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Betsy

Traveled with family
Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Amenities
Both were good
Stayed 3 nights in Oct 2025

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the Festhall and walkable to other places in Helen. I mistakenly wrote a review about broken bathroom door and bacon sausage. This was a review of another hotel. This hotel was fine for us. The staff were all nice and had their fun with Halloween decor around the lobby. Thanks to all of you! John
Stayed 2 nights in Oct 2025

10/10 Excellent

Joanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never tried breakfast-can’t comment. Parking is plentiful. Room was outdated and mold on the shower curtains. Faucet falling off the wall in the shower too. Staff was very friendly. Noticeable exterior damage outside the pool area. Look up!
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast wasn’t a good variety, same thing 3 mornings in a row and sausage was terrible. However the service and staff was fantastic
Stayed 3 nights in Oct 2025

10/10 Excellent

Meridith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at this property and was just as we remembered.
Stayed 1 night in Oct 2025

10/10 Excellent

Lori, Atmore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient short walk to downtown Helen. Room with fireplace nice. Need better pillows.
Stayed 1 night in Oct 2025

8/10 Good

Parvaneh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Convenient to everything.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Property conditions & facilities
Na
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt safe and secure. The staff and management were very accommodating and efficient. Would stay again
Stayed 4 nights in Oct 2025

4/10 Poor

Brian

Traveled with family
Disliked: Staff & service, property conditions & facilities
We were very disappointed with this hotel, specially after deciding to stay at a "chain" where you take certain things for granted like a professional service, and overall good condition of the rooms and general areas. We unfortunaly arrived to a room that probably shouldn't have been offered to any guest with humidity and cracks in the ceiling, dirty walls and rust in the bathroom. The hotel staff was unapologetic about the situation and mentioned "they havent had a chance to make repairs" and didnt even offer to move us to another room, thankfully after talking to Hotels.com customer service they arranged the change. The hotel in general is rundown and staff service is poor, definitely better options out there specially for the price.
Stayed 3 nights in Oct 2025

10/10 Excellent

Armando, Berwyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ill ho back to the sane place next time
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service
This hotel is a great location, walking distance to everything in Helen. The room was average, not dirty but also not immaculately clean. Nice shower, comfy beds. Breakfast was what you would expect, and the staff was very friendly and helpful there. Only downside was the very scattered check in process — it really took an entire 20 minutes to get checked in. The desk staff was very friendly but also very confused. I would recommend this hotel.
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Stayed 4 nights in Oct 2025

10/10 Excellent

Cathy

Traveled with family
Everything was wonderful.
Stayed 1 night in Oct 2025

6/10 Okay

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved the place, the noise above us was bad

Love the place. The hotel is beautiful. Had a nice indoor pool, had a little gym room that was clean very convenient. The only thing that was bad was the noise from the kids in the room up above us. You could hear people walking around and jumping late at night It woke us up early in the morning too when they got up it would be so much better with younger kids lol bottom floor, and adult adults who were by themselves on the top floor
Stayed 2 nights in Oct 2025

2/10 Terrible

BILLY

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk lady was extremely rude originally. She wouldn’t look at my confirmation on my phone and the name she paired w/ our reservation wasn’t ours. She was very difficult.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l
Stayed 3 nights in Jul 2025

8/10 Good

Roxie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is, of course, small but sufficient for kids to play. Family friendly. Suite was very spacious, but could have used additional seating and lighting in main bedroom. Breakfast was good with a lot of variety
Stayed 1 night in Oct 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Ice maker on 3rd floor was broken, otherwise clean and convenient!
Stayed 3 nights in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025