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Fairfield Inn & Suites by Marriott Helen

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fairfield Inn & Suites by Marriott Helen

Reception
Lobby
Fitness facility
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Breakfast included
  • Air conditioning

Explore the area

Map
8035 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪3 min walk‬
  • Alpine Mini Golf
    ‪3 min walk‬
  • Helen Tubing & Helen Water Park
    ‪9 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪50 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.6 out of 10
Exceptional
(60 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • 276 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(25 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Country Inn & Suites by Radisson, Helen, GA

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very Good, (1002)
The price is $112
per night
$133 total
includes taxes & fees
Feb 1 - Feb 2
Country Inn & Suites by Radisson, Helen, GA

About this property

Fairfield Inn & Suites by Marriott Helen

Helen hotel walkable to Chattahoochee River
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Helen offers 77 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Fairfield Inn & Suites by Marriott Helen features an indoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. Complimentary self parking is available on site.

Fairfield Inn & Suites by Marriott Helen is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.
Fairfield Inn & Suites by Marriott Helen has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Helen Hotel
Fairfield Inn Marriott Helen
Hotel Fairfield Inn & Suites by Marriott Helen Helen
Helen Fairfield Inn & Suites by Marriott Helen Hotel
Hotel Fairfield Inn & Suites by Marriott Helen
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn Suites by Marriott Helen
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott
Fairfield Inn Marriott Helen
Fairfield Inn & Suites by Marriott Helen Hotel
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn & Suites by Marriott Helen Hotel Helen

Fairfield Inn & Suites by Marriott Helen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 385 out of 521 reviews" "
Rating 8 - Good. 92 out of 521 reviews" "
Rating 6 - Okay. 27 out of 521 reviews" "
Rating 4 - Poor. 11 out of 521 reviews" "
Rating 2 - Terrible. 6 out of 521 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient to the area attractions
Stayed 2 nights in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Good property with easy access to Helen
Stayed 1 night in Oct 2024

10/10 Excellent

Richard, COLUMBIA

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the proximity downtown Helen. The property was quiet, easy to find, well-furnished and the housekeeping was excellent.
Stayed 2 nights in Oct 2024

8/10 Good

MaryAnn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Very Clean and friendly staff. I wish it was closer (.5 miles was a little far for walking distance) to Festhalle though but was still great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Love those cinnamon rolls. Issues resolved quickly. Room was very damp. Clothes became damp. Not pleasant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, friendly staff, nice complimentary breakfast. Keep in mind that the Helen Town and Mountain Coaster are 15 minutes walking distance.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wonderful property. Great service!!
Stayed 2 nights in Sep 2024

4/10 Poor

Eric

Traveled with partner
Disliked: Staff & service
The breakfast was disgusting. I did not like anything about it. The orange juice was gross and they did not have utensils to get any of the toppings for your food.
Stayed 2 nights in Sep 2024

10/10 Excellent

Magda, Greenacres

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to stay to relax and admire nature. The location is perfect to where you’re close to different activities.The staff are friendly and welcoming. Breakfast was great. Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
No complaints for a change
My wife and I usually stay in luxury hotels, which this is not. We were surprised to have no problems, nice staff, and a clean room. Their pillows go flat, so I had to use two together, but we were very satisfied overall.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Traveled with partner
I would recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Joella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Jerry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overpriced very small pool cold as ice breakfast very good
Stayed 1 night in Sep 2024

8/10 Good

Amy

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Mandi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning didn't work right and the room was musty and damp. We left a day early.
Stayed 2 nights in Aug 2024

6/10 Okay

Lilibeth

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Smelly pillows. Stains on the tub. AC barely cold even if thermostat says 67. Refrigerator in room did not even get cold even if thermostat is set at cold. It was more of mild cool. Hot breakfast is limited. Hot food are almost out before 10 am.
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, updated and close to town. The room was clean and comfortable. Breakfast was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

CONNIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place I've ever stayed
Staff are incredible and helpful. Very clean. Have great breakfast. Easy to get to everything. I know i will be visiting Helen in the future and this is the only place i will stay, bc of the staff.
Stayed 3 nights in May 2024

4/10 Poor

Amanda

Disliked: Property conditions & facilities
No one came to clean my room and the gym was awful. Equipment was broken and way too limited
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Clean hotel, good breakfast, and convenient location.
Stayed 2 nights in Aug 2024

10/10 Excellent

ALVARO, North Bay Village

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was so fast and Sam was very kind and courteous with us… breakfast is good, rooms are modern and very clean… I think best option in Helen by far! Definitely will go again to this hotel…
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk was very nice and professional, ut was nice to know that was a indor swimming pool in the property but the pool was very small and very cold, the rooms could use a better cleaning the shower area had mold and mildew and the toilet was disgusting, the price we paid it should be for a very nice and clean place. Very disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff. Extremely helpful and knowledgeable about the town and attractions. True southern hospitality. Hotel is modern with very comfortable decor and beds. Close to everything the town offers.
Stayed 1 night in Aug 2024