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Fairfield Inn & Suites by Marriott Helen

2.5 star property

Choose dates to view prices

Photo gallery for Fairfield Inn & Suites by Marriott Helen

Reception
Fitness facility
Meeting facility
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Housekeeping
$112
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
8035 South Main Street, Helen, GA, 30545
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪2 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪9 min walk‬
  • Place, Helen Festhalle
    ‪11 min walk‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 276 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(73 reviews)
  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(34 reviews)
  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Helen by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 821 reviews
Holiday Inn Express Helen by IHG

About this property

Fairfield Inn & Suites by Marriott Helen

Helen hotel walkable to Chattahoochee River
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Helen offers 77 accommodations with coffee/tea makers and hair dryers. 55-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Fairfield Inn & Suites by Marriott Helen features an indoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. Complimentary self parking is available on site.

Fairfield Inn & Suites by Marriott Helen is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.
Fairfield Inn & Suites by Marriott Helen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Helen Hotel
Fairfield Inn Marriott Helen
Hotel Fairfield Inn & Suites by Marriott Helen Helen
Helen Fairfield Inn & Suites by Marriott Helen Hotel
Hotel Fairfield Inn & Suites by Marriott Helen
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn Suites by Marriott Helen
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott
Fairfield Inn Marriott Helen
Fairfield Inn Suites by Marriott Helen
Fairfield Inn & Suites by Marriott Helen Hotel
Fairfield Inn & Suites by Marriott Helen Helen
Fairfield Inn & Suites by Marriott Helen Hotel Helen

Fairfield Inn & Suites by Marriott Helen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 460 out of 620 reviews
Rating 8 - Good. 111 out of 620 reviews
Rating 6 - Okay. 29 out of 620 reviews
Rating 4 - Poor. 13 out of 620 reviews
Rating 2 - Terrible. 7 out of 620 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff, clean, bed comfortable but pillows were flat.
Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Property conditions & facilities
Staff on the Weekend needs some supervision
Stayed 5 nights in Aug 2025

8/10 Good

Scott

Stayed 3 nights in Aug 2025

10/10 Excellent

ning

Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was also so helpful!
Stayed 3 nights in Jul 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice easy stay was very clean and quiet. They also had a decent free breakfast. Friendly staff and willing to help with suggestions on where to go and even provided us with push sticks for the river tubing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as you walk in the reception area, it smells fresh and clean.The room was nicely made. My family and I had a beautiful view and could see a mountain. The bathroom door would not open all the way which made it a bit inconvenient. But, the hotel is quiet and safe and in a nice area.The pool was really cold since it's an indoor pool, so we couldn't enjoy it. But, we would definitely stay at this hotel again if we return to Helen.
Stayed 3 nights in Jul 2025

10/10 Excellent

Carl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and very nice room! Kids loved the pool. Only here for the night, excited for breakfast! Staff is great too!
Stayed 1 night in Jul 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well maintained, quiet and very clean. All amenities I look for were present (refrigerator, microwave, coffee maker, adequate free parking.) Breakfast was varied and bountiful. I would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 3 nights in Jul 2025

10/10 Excellent

Selena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything there was nothing that I disliked at all! I would definitely stay here again and I liken recommend this hotel to anyone.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Roxann

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay with family. Loved the location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bonnie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Enjoyed the stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cora

Liked: Cleanliness, amenities, property conditions & facilities
Staff great, room very clean and continental breakfast was great.
Stayed 2 nights in May 2025

2/10 Terrible

Velma

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The morning staff are awful and rude. The place smells like an ashtray as well as the morning staff smells of smoke also. Overpriced and not as nice as advertised online. Stay clear of this place. It has possibility only if morning staff were clean and professional.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ramon, Palm Coast

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room layout was so spacious and felt even bigger than it was. So comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
placement
Stayed 2 nights in May 2025

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms, great breakfast area and friendly staff. Very good location for easy walking to many attractions!
Stayed 1 night in May 2025

10/10 Excellent

Devona

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

joann, Fort Myers

Stayed 3 nights in Apr 2025