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Hampton Inn Helen

2.5 star property

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Photo gallery for Hampton Inn Helen

Spa
Free daily buffet breakfast
Exterior
Property amenity
Oversized King Room with Whirlpool and Fireplace | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
147 Unicoi Street, Helen, GA, 30545

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Study)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed with Sofa bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Handicapped Accessible with Roll-In Shower

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Handicapped Accessible with Roll-In Shower

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Handicapped Accessible with Access. Bathtub

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Handicapped Accessible with Access. Bathtub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Studio Room

Two Queen Studio Room | Living area | 32-inch LCD TV with cable channels, TV

Two Queen Studio Room

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Study

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Study

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Study Riverview

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Study Riverview

  • 200 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Standard Room

Two Queen Standard Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Two Queen Standard Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Queen Standard Room Riverview

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Two Queen Standard Room Riverview

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King two room Suite

King two room Suite | Desk, iron/ironing board, free cribs/infant beds, free WiFi

King two room Suite

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Oversized King Room with Whirlpool and Fireplace

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Oversized King Room with Whirlpool and Fireplace

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

SureStay Hotel by Best Western Helen Downtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1157)
The price is $128
per night
$152 total
includes taxes & fees
Apr 11 - Apr 12
SureStay Hotel by Best Western Helen Downtown

About this property

Hampton Inn Helen

Helen hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River

Hampton Inn Helen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1076 reviews
Rating 8 - Good. 273 out of 1076 reviews
Rating 6 - Okay. 94 out of 1076 reviews
Rating 4 - Poor. 40 out of 1076 reviews
Rating 2 - Terrible. 28 out of 1076 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service
was not what i expected staying at a Hampton. it definitely needed updating.
Stayed 1 night in Dec 2024

6/10 Okay

Cathie

Stayed 3 nights in Dec 2024

10/10 Excellent

Luna’s

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly set behind the hustle and bustle, yet close enough to it when you want to walk to it.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley, Fort Pierce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right in the middle of Helen. Walking distance for everything there. Beautiful scenery and great midpoint to surrounding attractions like Ruby Falls,etc.
Stayed 4 nights in Dec 2024

2/10 Terrible

Oraldo

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible dirty hotel, neglected, ugly, noise all the time during the night and day
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Christmas stay in Helen, GA
Wonderful stay in a beautiful town for Christmas! The hotel was very conveniently located in the downtown area, making everything within walking distance. The hotel was clean, warm and the staff friendly. Breakfast daily was a big bonus, even on Christmas day! Highly recommended if you ever travel to Helen GA!
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disappointed
Disappointed in the quality of the hotel for what we paid. Condition was poor and needs upkeep. Stains on the carpet. Furniture chipped. Blood stain on the pillow. Microwave missing dial and dirty. We couldn’t get the heat to work unless we turned the fan to the on position.
Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Traveled with family
Liked: Room comfort
Good Stay in Helen at the Hampton
We had a nice trip to Helen and a very nice time. The Hampton staff was very friendly and helpful. My room was a King size bed room. It was overly large and very comfortable. The room was overheated at first, but I turned on the AC and opened the patio door and the room was comfortable after that. I loved the patio/balcony overlooking the river. Great view! The carpeting was a bit dirty and could have used either cleaning or replacing. The breakfast each morning was good and tasty.
Stayed 3 nights in Dec 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

April

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 3 nights in Nov 2024

6/10 Okay

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the elevator being broke it was a great stay
Stayed 3 nights in Nov 2024

8/10 Good

Jade

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs to be updated. Looked like mold in the bathroom
Stayed 1 night in Nov 2024

6/10 Okay

Micky S

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
walkable to the shopping and downtown. clerks were very efficient and pleasant and we are happy with their service. The ONLY elevator was out, meaning carry your bags up 2 flights of stairs. The cleanliness was suspect. There is mold on the ceiling. If the room was inspected prior to our check in these last 2 things would / should have been taken care of or the room should NOT have been used until repaired.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 3 nights in Nov 2024

6/10 Okay

Diane

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Perfect location. It was clean but needs to be renovated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Guy

Stayed 3 nights in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Well used condition!
Getting old and used, needs a remodel which should include a good cleaning. Close to downtown, but years of use is showing badly! Does not meet the Hampton’s quality!
Stayed 1 night in Nov 2024

8/10 Good

Donna

Traveled with group
Our room was on the creek, the check-in was very fast and easy, the room was very nice and it is close to everything in Helen Georgia. We would stay there again.
Stayed 1 night in Nov 2024

8/10 Good

Wayne

Traveled with partner
Room could use some air freshener. Toilet kept getting stuck when flushed. Light out in entryway of room. Coffee pot water reservoir dirty. Machine needs to be replaced. Carpet dirty and damp.
Stayed 1 night in Nov 2024

10/10 Excellent

Albert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended, clean and within walking distance of downtown Helen
Stayed 1 night in Nov 2024

2/10 Terrible

Kellie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT LET THE FACT THAT THIS A HILTON PROPERTY FOOL YOU!!!! Our horrible experience with this hotel began at check-in. The girl behind the counter never made eye contact nor spoke to us except to ask for vehicle information. The hotel is filthy and so outdated. It truly needs a complete gutting and remodel. Our room was not cleaned from past guests...hair on the linens, take-out container in the garbage can and black lint on the floor. The shower and ceiling are covered in mold and the air vent is coated in hair/dust. Spots all over the mirror. ABSOLUTE WORST HOTEL I'VE EVER STAYED IN!!! ***The option to add photos does not work, hmmmmmm wonder why*** I will be posting on all social media outlets and contacting Hilton Worldwide!!
Stayed 2 nights in Nov 2024

6/10 Okay

ROBERT

Traveled with family
Disliked: Amenities, property conditions & facilities
Overpriced for room and service.
Stayed 2 nights in Oct 2024