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Hampton Inn Helen

2.5 star property

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Photo gallery for Hampton Inn Helen

Spa
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Spa
Exterior
Oversized King Room with Whirlpool and Fireplace | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
147 Unicoi Street, Helen, GA, 30545
  • Charlemagne's Kingdom
    ‪2 min walk‬
  • Helen Festhalle
    ‪7 min walk‬
  • Helen Tubing & Helen Water Park
    ‪3 min drive‬

Room options

View all photos for King Handicapped Accessible with Roll-In Shower

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Handicapped Accessible with Roll-In Shower

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Handicapped Accessible with Access. Bathtub

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Handicapped Accessible with Access. Bathtub

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Studio Room

Two Queen Studio Room | Living area | 32-inch LCD TV with cable channels, TV

Two Queen Studio Room

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Study

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Study

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Study Riverview

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Study Riverview

  • 200 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Standard Room

Two Queen Standard Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Two Queen Standard Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Queen Standard Room Riverview

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Two Queen Standard Room Riverview

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King two room Suite

King two room Suite | Desk, iron/ironing board, free cribs/infant beds, free WiFi

King two room Suite

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Oversized King Room with Whirlpool and Fireplace

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Oversized King Room with Whirlpool and Fireplace

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

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4.4 out of 5, Excellent, (1001)
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The price is $136 total
includes taxes & fees
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About this property

Hampton Inn Helen

Helen hotel walkable to Unicoi State Park
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • In the mountains
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River

Hampton Inn Helen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was great till breakfast, are was being updated and a bus load of kids were sitting in small eating area waiting for bus, was not room to even get close to breakfast food, had to leave and go down the street to eat, we felt the management should have taken control and moved kids away from eating area. Otherwise everything was good
Stayed 1 night in Mar 2025

4/10 Poor

Carrie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Pictures were misleading. Wanted to be on river.
Stayed 2 nights in Mar 2025

6/10 Okay

David

Traveled with group
Liked: Property conditions & facilities
Not clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Newborn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will be going back
Stayed 1 night in Mar 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Zaahid

Basic stay in Helen

Stayed 2 nights in Jan 2025

10/10 Excellent

Judith L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint

Comfortable with a good, complimentary breakfast. Convenient to main area. Very walkable.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Warrick

Liked: Room comfort
Disliked: Property conditions & facilities

Not worth the money

Rooms need to be updated and repaired, body wash and conditioner was empty, heat didn’t work at all room was 64 degrees, fireplace was full of dust, and greased finger prints all over microwave, stained caulking, and separating in bathtub, feels more like a quality inn or days in at half the price please fix this place Hilton
Stayed 1 night in Feb 2025

10/10 Excellent

Jarrod

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

misty, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a bit higher in proce but it was clean with friendly staff. I appreciated the free coffee and tea available at all times. I also felt the location was perfect for exploring Helen. Most shops were within walking distance which was wonderful considering the parking lots were pay to park in town.

10/10 Excellent

Colleen

Stayed 1 night in Oct 2024

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I request a refund, hotels.com has not returned it

After making a reservation, I arrived at the hotel with my family and to my surprise they told me that there was no room available and they left us in the cold night without a room. I am waiting for my money back. I requested a document proving that they did not give me the room and they only gave me a zero bill.
Stayed 1 night in Nov 2024

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room floor was in need of a cleaning. Also, the shower door would not stay closed due to a broken piece where the door ended
Stayed 2 nights in Jan 2025

10/10 Excellent

KELLY

Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique Bavarian town experience started with our stay.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs in first room. Changed to another room without issue. Very loud and someone stole do not disturb sign off door.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

gail

Disliked: Room comfort

the whole hotel needs an overhaul

Room and bathroom were clean except for green gummy bear on the carpet. Hallway carpet had big stain near the stairs. Mattress was very uncomfortable and gave my husband and I severe back aches. The biggest problem was the cable went out about 8pm and did not come back on before we left the next am. We called twice to the front desk and the second time the front desk lady said that it would not be fixed until the next day {our departure day}. She was kind enough to discount our room stay 30%. Our hotel of choice for the last 3 years had been Hampton Inn so we have been happy with the chain until this visit to Helen Georgia. The hotel needs an overhaul and as soon as possible. The staff were all very nice and polite.
Stayed 1 night in Jan 2025

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Dec 2024

2/10 Terrible

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t Book Here!!!

This should not be considered a Hampton hotel it was old and disgusting. There was hair all over the sheets and pillow case I went to the desk and told them the sheets were never changed I put four sheets down on the bed so I could sleep but was grossed out. The manager gave me a full refund
Stayed 1 night in Dec 2024

6/10 Okay

Jeremy

Stayed 1 night in Jan 2025

10/10 Excellent

Yanisleidi

Traveled with family and small children
Liked: Property conditions & facilities
Beautiful surrounding areas
Stayed 2 nights in Dec 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Nelxon

Great place
Stayed 2 nights in Dec 2024