A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hampton Inn Helen offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.
This Helen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Things to do
Gym
Family friendly
In-room crib
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Computer station
Conference space
Meeting room
Outdoors
In the mountains
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
1 building
3 floors
Banquet hall
Built in 1999
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathtub or shower
Deep soaking bathtub
Free toiletries
Private bathroom
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Free weekday newspapers
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
16 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hampton Inn Helen
Hampton Inn Hotel Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen Hotel
Helen Hampton Inn
Hampton Inn Helen River Hotel
Hampton Inn Helen River
Hampton Inn Helen Hotel
Hampton Inn Helen Helen
Hampton Inn Helen Hotel Helen
Hampton Inn Helen on the River
Hampton Inn Helen Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everything was great till breakfast, are was being updated and a bus load of kids were sitting in small eating area waiting for bus, was not room to even get close to breakfast food, had to leave and go down the street to eat, we felt the management should have taken control and moved kids away from eating area. Otherwise everything was good
Rooms need to be updated and repaired, body wash and conditioner was empty, heat didn’t work at all room was 64 degrees, fireplace was full of dust, and greased finger prints all over microwave, stained caulking, and separating in bathtub, feels more like a quality inn or days in at half the price please fix this place Hilton
This property was a bit higher in proce but it was clean with friendly staff. I appreciated the free coffee and tea available at all times. I also felt the location was perfect for exploring Helen. Most shops were within walking distance which was wonderful considering the parking lots were pay to park in town.
I request a refund, hotels.com has not returned it
After making a reservation, I arrived at the hotel with my family and to my surprise they told me that there was no room available and they left us in the cold night without a room. I am waiting for my money back. I requested a document proving that they did not give me the room and they only gave me a zero bill.
Room and bathroom were clean except for green gummy bear on the carpet. Hallway carpet had big stain near the stairs. Mattress was very uncomfortable and gave my husband and I severe back aches. The biggest problem was the cable went out about 8pm and did not come back on before we left the next am. We called twice to the front desk and the second time the front desk lady said that it would not be fixed until the next day {our departure day}. She was kind enough to discount our room stay 30%. Our hotel of choice for the last 3 years had been Hampton Inn so we have been happy with the chain until this visit to Helen Georgia. The hotel needs an overhaul and as soon as possible. The staff were all very nice and polite.
This should not be considered a Hampton hotel it was old and disgusting. There was hair all over the sheets and pillow case I went to the desk and told them the sheets were never changed I put four sheets down on the bed so I could sleep but was grossed out. The manager gave me a full refund