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Helendorf River Inn, Suites & Conference Center

2.5 star property

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Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets
Property grounds
Terrace/patio
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
33 Munich Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪3 min walk‬
  • Charlemagne's Kingdom
    ‪7 min walk‬
  • Helen Tubing & Helen Water Park
    ‪18 min walk‬

Room options

View all photos for Premium Room, 2 Queen Beds, Balcony (Riverfront) - No Pets

Premium Room, 2 Queen Beds, Balcony (Riverfront) - No Pets | Iron/ironing board, free WiFi, bed sheets

Premium Room, 2 Queen Beds, Balcony (Riverfront) - No Pets

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Iron/ironing board, free WiFi, bed sheets

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

  • Sleeps 4
  • 2 Queen Beds

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About this property

Helendorf River Inn, Suites & Conference Center

Helen hotel with coffee shop/cafe, connected to the convention center
This hotel features an outdoor pool, a conference center, and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities are onsite. Housekeeping is available on request.
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This Helen hotel also offers an outdoor pool, a terrace, and barbecue grills. Onsite self parking is complimentary.

Helendorf River Inn, Suites & Conference Center has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 714 reviews
Rating 8 - Good. 205 out of 714 reviews
Rating 6 - Okay. 63 out of 714 reviews
Rating 4 - Poor. 15 out of 714 reviews
Rating 2 - Terrible. 4 out of 714 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful...
Stayed 2 nights in Jan 2025

8/10 Good

Haley J

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2025

10/10 Excellent

kristal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids really enjoyed the pool, it was 35 degrees in Helen but we had a hard time getting them to get out of the pool, they loved it!
Stayed 2 nights in Jan 2025

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Amber

Liked: Cleanliness, staff & service
It was a cute place stay. Only complaint is we weren’t given a Queen bed to stay on it was more like a full sized.
Stayed 1 night in Jan 2025

10/10 Excellent

Takescha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect! The property has the best location and the staff was amazing. The only thing we didn’t like was that our room neighbors smoked the whole day and the room smelled horrible. Other than that we had a great time staying there.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shana

Stayed 3 nights in Dec 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The property fits in with the town’s uniqueness. It may look a little dated but do not be fooled. It was very clean, the beds are very comfortable, and the staff is extremely friendly making this property, for our family, a must stay when we go again next year.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara, MIAMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is phenomenal and room was very comfortable
Stayed 3 nights in Dec 2024

4/10 Poor

daniel

Stayed 4 nights in Dec 2024

10/10 Excellent

Amrit

Liked: Cleanliness, staff & service, room comfort
Helendorf Inn Stay for Christmas
I recently stayed at the Helendorf Inn in Helen, GA, and overall, it was a pleasant experience. The location is fantastic, with the hotel nestled right by the river, offering beautiful views from the room. Sitting on the balcony and soaking in the peaceful scenery was a definite highlight of my stay. The staff at Helendorf were exceptionally polite and friendly, going above and beyond to ensure guests feel welcome and comfortable. Their warm hospitality added a personal touch to the experience, making it even more enjoyable. The rooms, while clean and functional, do feel a bit outdated. That said, given the charm and history of the property, this is understandable and didn’t detract much from the overall experience. A little modernization might elevate the comfort level, but the rustic vibe does complement the quaint, Bavarian-themed town. If you're visiting Helen and looking for a cozy spot with excellent service and lovely views, Helendorf is a solid choice. I would happily stay here again!
Stayed 2 nights in Dec 2024

8/10 Good

Tammy

Traveled with group
Liked: Cleanliness, staff & service
Property is aged but fits in perfectly with the German town. Could use some updating inside rooms. Breakfast could be better for sure! Great location and check in with staff was quick and easy!
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura, Tallassee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good, clean, affordable, walking distance frim everything
Stayed 1 night in Dec 2024

10/10 Excellent

Xiomara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a spectacular time in Helen, GA and the hotel was key for this! Everything was walking distance! Great restaurants around the area, Mountain Coaster was crossing the street, lots of shops around, etc! Our bedroom was really comfortable and clean for our family of 4 and has everything you could need for a short stay! Including a mini fridge and microwave!!! Balcony with a beautiful view to the river and the bridge, etc! We highly recommend staying here! Breakfast needs to improve a little but at least a good cup of coffee and some sweets are included in your stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location. In the middle of it all. It was clean and enjoyable. My only suggestion is some renovations -,squicky doors and beds and not enough outlets; that don’t really charge and some more lighting. Some changes to the continental breakfast would be good,such as adding two waffle makers.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Alheli

Traveled with group
Liked: Cleanliness, staff & service, amenities
We had a great time in Helen. The hotel is outdated but clean, affordable and you can walk everywhere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yanet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, I love it!
Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown and shopping
Stayed 3 nights in Dec 2024