4/10 Poor
Jan
Traveled with partner
Aug 17, 2025
Liked: Cleanliness
Disliked: Staff & service
The television service was out our entire stay and when asked if there would be any compensation offered for the inconvenience we were told "no, because it was an outside service" or something to that effect...we believe having everything in working order..i.e. plumbing, electrical, TV, etc..is standard and the responsibility of the hotel and its management...I can' imagine there were too many guests happy about the outage...even offering a $20 credit would have helped...and communicated an acknowledgement of the problem...your front desk staff should have been empowered to do something or the management..if not on site but aware of the problem should have been proactive and instructed their staff to appease the patrons...not sure if will ever stay here again...
Jan
Stayed 1 night in Aug 2025




















