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Holiday Inn Express Helen, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Helen, an IHG Hotel

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Property amenity
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
8100 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    4 min walk
  • Pies & Pints Deli & Tavern
    2 min walk
  • Gainesville Station
    44 min drive
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    47 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Communications)

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Walk in Shower)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

View from room

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Balcony (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room - Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room - Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Country Inn & Suites by Radisson, Helen, GA

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very Good, (1003)
The price is $161
per night
$190 total
includes taxes & fees
Jan 1 - Jan 2
Country Inn & Suites by Radisson, Helen, GA

About this property

Holiday Inn Express Helen, an IHG Hotel

Helen hotel with coffee shop/cafe
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Holiday Inn Express Helen, an IHG Hotel offers 86 accommodations with DVD players and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

Holiday Inn Express Helen, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 3325 square feet (309 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Helen, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (3,325 square feet of space)

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 11 PM
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Helen
Holiday Inn Express Helen
Holiday Express Helen, An Ihg
Holiday Inn Express Helen, an IHG Hotel Hotel
Holiday Inn Express Helen, an IHG Hotel Helen
Holiday Inn Express Helen, an IHG Hotel Hotel Helen

Holiday Inn Express Helen, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 499 out of 673 reviews" "
Rating 8 - Good. 118 out of 673 reviews" "
Rating 6 - Okay. 26 out of 673 reviews" "
Rating 4 - Poor. 13 out of 673 reviews" "
Rating 2 - Terrible. 17 out of 673 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gulraj, Jonesboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 3rd time staying there.. would visit again
Stayed 1 night in Aug 2024

8/10 Good

Teresa

Stayed 2 nights in Aug 2024

2/10 Terrible

Tabitha

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible front desk staff
I booked a king suite with tub and balcony and was given a standard double. They claimed they over booked and no one contacted me and no one will give me a partial refund! I was telling the woman who checked me in how excited I was for the suite for my birthday and she never even said anything! I got up to the room and had to go all the way back down for her to tell me “oh yeah it’s over booked but we gave you a room that cost the same” I would have never stayed there and paid $400 for a standard double! The room wasn’t even clean enough or nice enough to charge that! They then tried to blame hotels.com — I just over it. Very disappointed and if it really is a problem with the booking site maybe I’ll stop using it. Very disappointed in how much money I wasted for a room that didn’t give me! Terrible! Will not stay again! It appears this isn’t getting posted because they blamed hotels.com — also not ok. No one is helping me! I’ve sent complaints to the hotel and hotels.com! Awful service all the way around
Stayed 1 night in Aug 2024

10/10 Excellent

Delbert

Stayed 2 nights in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brett

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
We went for a weekend trip for anniversary. When we arrived we were greeted with a smile and a very friendly staff member. She explained all details of hotel. Our room was more spacious than expected and was very clean. The bed was very comfortable. Bathroom had a large walk in shower and the water pressure was fantastic. The breakfast was very good. The pool was large and clean. The area around the hotel was very clean as well. We would definitely stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
We enjoyed sitting by the river, an easy walk. Room was nice. At the time of our visit they were upgrading the televisions and the cable. There was no channel guide for us and the TV had no info at all, just the name of the network. No closed captioning.
Chattahoochee River a very short walk away.
Chattahoochee River a very short walk away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and rooms were clean and ready on time.
Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Holiday Inn Express in Helen was a great choice for us. The staff was very friendly and informative. They care about the people who stay at their hotel. I also liked the free parking and that it was walking distance to everything. The rooms are very clean and spacious. I highly recommend the Holdiay Inn Express!
Stayed 1 night in Aug 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem with fantastic staff
We had never been to Helen so we weren't sure what to expect. We didn't know if a cabin was the way to go or a hotel. We chose this hotel because we are members and they have a reputation for being very clean compared to other chains. On the way to our couples getaway we had stayed at a different location on the State line and it was suppar at best so we were a little gun shy to stay at another holiday inn. When we got there check in was a breeze,our room was fantastic. Clean, plenty of towels and toiletries....y'all the bed.... This was the absolute most comfortable bed I had slept on. I'm not sure if they use the same mattress type in each room or if it was particular to the king rooms but wow! I even called the hotel after we got home to ask specifically about what type they used. The breakfast was good as always. I liked that they had healthier options like egg white omelettes and turkey sausage. All this stuff aside the staff was absolutely fantastic and so very friendly and accommodating. When was the last time you stayed somewhere and was eating breakfast and treated like a customer rather than a self serve breakfast.... I was asked several times did I need anything do I want a refill on coffee and they even cleared my table for me. Now I know it is not supposed to be like this but this particular location the staff that runs the breakfast is top notch! The location was great too close enough to all the action but on the other end of all the hustle and bustle.
Stayed 2 nights in Jul 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel was perfect for a quick trip to Helen. The desk clerk was attentive and friendly even though she had a customer on the phone and two customers waiting to check in. She even called the room later in the evening to make sure we were happy with the room. The person stocking breakfast was amazing. They were kind and offered multiple possible activities that we could do. I would 100% stay here should we ever return to Helen,GA.
Stayed 1 night in Jul 2024

10/10 Excellent

SHIRLEY, NASHVILLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside pool was cloudy and seemed a little dirty. Otherwise the stay was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer, Fort Walton Beach

Traveled with partner
Great area and location, we were able to see the 4th Fireworks Show from our balcony, amazing show.
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities
The room was very nice and comfortable and spacious and clean The staff was very polite and friendly great service
Stayed 1 night in Jun 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The landscape was very nice.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! So convenient.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jarred

Liked: Amenities, property conditions & facilities
Absolutely amazing stay, great value for Helen also! Will be booking again soon!
Stayed 1 night in May 2024

10/10 Excellent

Beverly

Liked: Property conditions & facilities
It was a great place to stay. It is an older hotel so it is dated as far as carpets etc. but the rooms are big and spacious. Clean. Staff are wonderful as well.
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024