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Quality Inn Downtown Helen

2.5 star property

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Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Free daily continental breakfast
Exterior
Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
$70
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
15 Yonah St, Helen, GA, 30545
  • Place, Charlemagne's Kingdom
    ‪1 min walk‬
  • Place, Unicoi State Park
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(38 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(46 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

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4.2 out of 5, Very Good, 608 reviews
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About this property

Quality Inn Downtown Helen

Helen hotel walkable to Unicoi State Park
Self parking, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, a computer station, and charcoal grills. Housekeeping is available on request.
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, barbecue grills, and a vending machine. Parking is available onsite for a surcharge.

Quality Inn Downtown Helen has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to September 30
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Quality Inn Downtown Helen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 81 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marta Lidia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊😊😊😊😊😊😊😊
Stayed 1 night in Oct 2025

8/10 Good

Duggan

Liked: Cleanliness, staff & service
Please have a German-language speaker on staff during Oktoberfest
Stayed 1 night in Oct 2025

10/10 Excellent

andy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good price, friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff were polite, parking on site felt safe.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities

Charge for Parking

It’s was all good but didn’t like that they charge for each day parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Christie, Fort myers

Traveled with group, Traveled with family
Liked: Amenities
The fooor in the room was not clean but the linens were very clean . The staff was great . Will come back! Christie
Stayed 1 night in Oct 2025

8/10 Good

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled very clean upon entering but the floors were dirty!!! Black feet and socks if I wasn’t wearing my shoes. Everything else was great. It’s a very safe area and the staff was very friendly. Able to walk to everything!
Stayed 2 nights in Oct 2025

8/10 Good

Radames, Grapevine

Stayed 3 nights in Oct 2025

4/10 Poor

Judy, Columbus

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom had black around the tub. Dogs were in the room next door and barked on and off day and night. Very disturbing. Breakfast very limited and during breakfast the morning clearly came and got in the way so we could not get to the waffle maker. Outside of our room the sidewalk and driveway always had dirty looking water from the laundry and they made use pay $10.00 a day parking which was a ripoff. Pets should have to be on the backside of the hotel away from paying customers that do not have pets. I think we were totally overcharged for the room and parking we were charged and the service and enjoyment we received.
Spilled some water and this is how dirty the floor was
My socks after walking from the side of the bed to the bathroom. Floors were dirty
Stayed 4 nights in Sep 2025

10/10 Excellent

Yasmin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. It was a smooth and nice to stay. The staff was friendly every time we had a question. Very nice rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, great location, will be staying here again
Stayed 2 nights in Oct 2025

8/10 Good

Gail

Stayed 2 nights in Oct 2025

8/10 Good

Sherry

Stayed 2 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. The area was great. Could walk into downtown and it was located close to shopping.
Stayed 3 nights in Sep 2025

10/10 Excellent

carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. I could not tell you where or when I have seen a friendlier, kinder or more helpful staff. Hats off to them and a big thank you.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything is excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Phillip, Columbus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and met our needs. I didn't know there was a parking fee but, considering the # of tourists I can understand it. Also, we had to leave early due to a health issue so, I'm hoping the lady at the front desk follows through on refunding 2 nights of parking I paid for but ended up not using!
Stayed 4 nights in Sep 2025

10/10 Excellent

Thomas, Cataula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely convenient to everything via walking. Plenty to see and do within 10mins or less..
Stayed 2 nights in Sep 2025

8/10 Good

Pamela

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service
The staff was by far and away my favorite thing about this place. They were so friendly and helpful. It was clean and comfortable. I would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Yuze

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and staff

The location was perfect. Staff was very friendly and helpful. We would stay there again.
Stayed 2 nights in Sep 2025