Coffee/tea in a common area, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a 24-hour front desk, and a computer station.
Quality Inn offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Helen hotel also offers a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.
Quality Inn is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Uncovered self parking on site (USD 3 per night; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas
Things to do
Seasonal outdoor pool
Family friendly
Crib (surcharge)
Fenced pool
In-room microwave
In-room refrigerator
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Business center
Computer station
Outdoors
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Grab bar in shower
Hardwood flooring in room
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
2 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are available for USD 20 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 350 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Uncovered self parking fee: USD 3 per night (in/out privileges)
Pet fee: USD 25 per pet, per night (maximum USD 105 per stay)
Service animals are exempt from fees
Crib (infant bed) fee: USD 20 per night
Rollaway bed fee: USD 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
We should mention
This property does not have elevators
The seasonal pool will be open from May 31 to August 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Red Roof Inn Helen Motel
Red Roof Inn Helen Hotel
Red Roof Inn Helen Helen
Red Roof Inn Helen Hotel Helen
Quality Inn Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 297 out of 912 reviews
10 - Excellent
297
Rating 8 - Good. 183 out of 912 reviews
8 - Good
183
Rating 6 - Okay. 160 out of 912 reviews
6 - Okay
160
Rating 4 - Poor. 122 out of 912 reviews
4 - Poor
122
Rating 2 - Terrible. 150 out of 912 reviews
2 - Terrible
150
6.8/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Jacob
Feb 20, 2026
Jacob
Stayed 1 night in Feb 2026
10/10 Excellent
Rosemary
Feb 17, 2026
Liked: Cleanliness, staff & service, amenities
The check in clerk was very helpful and efficient.
I had a good nights sleep there after a long tiring
day on the road in rainy weather.
Clean room although there was one chair in the room that got missed because someone had spilled something on it. The faucet handle came off but we notified the front desk- nothing major. Heat was on and we thank them for doing that. Breakfast was good got a small hotel. Staff was friendly
Extremely unsatisfying, room not clean and very dusty, floor duty, shower curtain with black mold at the bottom, asked for a clean one and they said they did not have an extra one.
Did not feel safe to have their breakfast.
Alma Yesenia
Stayed 1 night in Dec 2025
2/10 Terrible
Geilin
Traveled with family and small children, Traveled with group
I checked in at 9pm. I clean the area as I alway do after checking im. I find a dirty muddy bucket in the shower that was left by maintenance. I started eating my food and watching tv. As I was watching tv a roach came from under the microwave. I killed it thinking its okay this isn't the Ritz-Carlton or anything. I literally killed a roach for every hour I was there from 9pm to 8am. I assume that the food attracted them. I went to check out the next morning and cancel the rest of my stay. The handyman tried to give me an upgraded room to continue my stay and I told him I just couldn't continue to stay and he agreed to cancel and refund my stay. He said that they just got it sprayed for insects and that was why. It was just very unacceptable and uncomfortable due to it being unclean.Then I later found out he only canceld and refunded the remaining days and not the full stay. He then offered 25% off next stay as if we would return to the roach motel again. Horrible experience and will never return
Yes pet friendly. Easy parking. Thats about it. Dog park disgusting. Poop everywhere including parking lot. My wife and I had to walk down the hill near the road for my dog to go the bathroom.Trash wasnt picked up and trash cans over fill least 3 days. Breakfast over cooked. Bathroom figures where broke Staff was nice. For being in Helen I would to be have way nice.
The dumpster for the hotel was right in front of the room. That was our view and that is what you smelled. We had to park away from the room. There was a roach in the bathroom. The floor is weirdly cut out around the bed. We were treated okay. Definitely do not recommend. People above us ran around all night. Loud bangs.
Helen is a beautiful city though. I would return to the city but not here.
La habitation olia a cigarillo y tenian toda la Basura regada en el piso alfrente de la habitation
Las toallas sucias, La cortina Blanca del bano era rosada de el Moho de no lavarla, el decades no servia
De verdad es un hotel demasiado abandonado
Elizabeth
Stayed 1 night in Dec 2025
10/10 Excellent
Daymari
Jan 1, 2026
Daymari
Stayed 1 night in Dec 2025
10/10 Excellent
Johna
Dec 30, 2025
Liked: Cleanliness, staff & service
Room was clean and dog friendly so we were happy
Johna
Stayed 1 night in Dec 2025
4/10 Poor
Martin
Dec 30, 2025
Disliked: Cleanliness, staff & service, amenities
Room was dirty bugs in every corner. No rooms ready an hour after check in time. Finally got a room 1 wash cloth for 2 people. Room looked like it had not been really cleaned hair everywhere. Second day we were gone for 9 hours and the room had not been cleaned, finally brought us towels at 8 pm. We left a day early due to the condition of room and general neglect of the property. Room had a great view ofthe garbage dumpster right in front of our window.
Martin
Stayed 3 nights in Dec 2025
4/10 Poor
Nancy
Dec 29, 2025
Disliked: Cleanliness
The room was not clean , broken glass and dirt in the corner, had a slight odor. Just felt yucky!!!