Red Roof Inn Helen

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Helen

Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Free toiletries, hair dryer, towels, soap
Lobby lounge

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
8171 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    5 min walk
  • Alpine Mini Golf
    6 min walk
  • Helen Festhalle
    8 min walk
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    48 min drive

Room options

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Smoke Free)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Jetted Tub (Smoke Free)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub (Smoke Free)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Helen

Helen hotel with free breakfast
Coffee/tea in a common area, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a vending machine.
Red Roof Inn Helen offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Helen hotel also offers a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Red Roof Inn Helen is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from May 31 to August 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Helen Motel
Red Roof Inn Helen Hotel
Red Roof Inn Helen Helen
Red Roof Inn Helen Hotel Helen

Red Roof Inn Helen Reviews

Reviews

6.8
Rating 10 - Excellent. 181 out of 590 reviews" "
Rating 8 - Good. 123 out of 590 reviews" "
Rating 6 - Okay. 109 out of 590 reviews" "
Rating 4 - Poor. 86 out of 590 reviews" "
Rating 2 - Terrible. 91 out of 590 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had dead bugs in corner, bed was not very comfortable and old, shower had no water pressure
Stayed 2 nights in Sep 2024

2/10 Terrible

Raul

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
room smell terrible and toelet sit loss door unpaint taking a shower no hot water that night was cool i call staff to change they said they dont have room aver and the hotel was emtry there four car and breafet was terrible .. t
Stayed 1 night in Sep 2024

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Sheets would not stay on bed
Stayed 2 nights in Sep 2024

8/10 Good

Brittany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the hotel was great. The staff is friendly and the location is unbelievable. Its right in the middle of a huge shopping area with plenty of food options. The hotel is mostly clean with minor stains on the carpets, towels, and bedding.
Stayed 1 night in Sep 2024

10/10 Excellent

Cherie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to downtown area where the best German food and cold beverages were located. Staff was great and breakfast was ok.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Joca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in the front desk was super nice and polite I love it and make our stay comfortable .
Stayed 1 night in Aug 2024

6/10 Okay

Roxana

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities
I like the pet free frendly option alot but the property needs a bit of improving in a few things the ac was dripping water inside the room and soap diapensers were empty
Stayed 2 nights in Aug 2024

8/10 Good

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was decent and the air worked great, as it was very hot during our stay. The bed mattresses were sagging horribly and need to be replaced. But overall we had a good stay, an my husband was able to enjoy a good continental breakfast every morning.
Stayed 4 nights in Aug 2024

2/10 Terrible

Beth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROACH MOTEL
Stayed 1 night in Aug 2024

10/10 Excellent

Haley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Red Roof Inn. Good atmosphere, clean room and easy accessibility.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jo

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Nichole

Stayed 1 night in Aug 2024

6/10 Okay

Ashley

Liked: Staff & service
Pro’s and Con’s
Service is always good. The ladies that work there are always so nice. The mattress should be replaced it sunk in the middle, shower took 10 min to get hot water. Breakfast could have been better. But other than those things, pretty good stay.
Stayed 2 nights in Aug 2024

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mattress needs to be flipped once in awhile. Blinds in windows so lamps outside don’t shine in during the night
Stayed 3 nights in Jul 2024

6/10 Okay

Butch

Disliked: Cleanliness, property conditions & facilities
Our Stay in Helen Ga
Short on staff, somewhat friendly. Don't eat the free breakfast. Also don't it at Dotties Kitchen. The whole town of Helen now charges a privilege taxe if you use a credit card, it's an extra 3.75%. If you use cash they drop it except for the Alpine Pizza with still charged it even when I paid in cash. Also parking is $10 in most of the town except where there is a park outside of the main drag.
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Staff & service
Nice location to everything
Stayed 1 night in Aug 2024

2/10 Terrible

Jacob

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
this is not what we payed for. there was roaches it was unclean. the tub was dirty when we tried using it and there was water leaking everywhere from the air conditioner and i mean a whole puddle. just not good and no good staff either. total waste of money.
Stayed 2 nights in Jul 2024

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Joseph

Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unlucky pick?
I understand dog friendly and appreciate that because I have a dog that stays inside but it shouldn't smell like a dog. Also Shouldn't have enough poison (flea killer) next to the bed to choke you. Had to move the wife to the grandsons bed. On accommodations the toilet had a child's seat and the whole toilet moved when I sat each time. Ring around the tub. Handle to tun squealed loudly each time it was turned. With all of this you would think it would be enough but then a tenant moved in above and had a child running back and forth across the room to midnight. Ordinarily this would be a muffled sound but not here. You can go and try for yourself but it wouldn't be advisable.
Stayed 4 nights in Jul 2024

4/10 Poor

Bruce

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy
The pictures do not do this place dose not look like pictures on the web . Took 3 times to get a good room . No breakfast bar . To speak of . Took the cream cheese out and was yellow from sitting there for so long . Pool was filthy. Must we say more.
Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michele, Sumter

Traveled with family
Liked: Staff & service, property conditions & facilities
Check in was great...loved Randy! Felt safe. Rooms do not get daily cleaning which for me wasn't a problem...just wish I was told that in advance. The room could have been cleaner. Foind blonde hair in my bed...mine is black. Breakfast was from 6-9am. Pancakes, bagels, yogurt , orange juice, coffee...etc. parking was easy. Has an outdoor pool.
Stayed 3 nights in Jul 2024

8/10 Good

Cherie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our deadbolt would not lock. Our hair dryer had a short In the cord. Our bed didn’t sleep well.They only had bagels and cereal for breakfast the pancake machine was broken, drink machine was broken.
Stayed 1 night in Jul 2024