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Quality Inn

2.0 star property

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Photo gallery for Quality Inn

Exterior
Lobby
Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi
Exterior
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Parking available
The current price is $66
includes taxes & fees
Jun 8 - Jun 9

Explore the area

View in a map
8171 South Main Street, Helen, GA, 30545
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪8 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪14 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe King Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

1 King Bed, Mobility Accessible Room, Bathtub W/Grab Bars, Non-Smoking

  • Sleeps 2
  • Free WiFi

King Studio Suite-Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Queen Beds Room, Non-Smoking

  • Sleeps 4
  • Free WiFi

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free WiFi

King Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

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About this property

Quality Inn

Helen hotel close to Unicoi State Park
Coffee/tea in a common area, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a 24-hour front desk, and a computer station.
Quality Inn offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Helen hotel also offers a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Quality Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 3 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are available for USD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 350 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 3 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from May 31 to August 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Helen Motel
Red Roof Inn Helen Hotel
Red Roof Inn Helen Helen
Red Roof Inn Helen Hotel Helen

Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 297 out of 912 reviews
Rating 8 - Good. 183 out of 912 reviews
Rating 6 - Okay. 160 out of 912 reviews
Rating 4 - Poor. 122 out of 912 reviews
Rating 2 - Terrible. 150 out of 912 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacob

Stayed 1 night in Feb 2026

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
The check in clerk was very helpful and efficient. I had a good nights sleep there after a long tiring day on the road in rainy weather.
Stayed 1 night in Feb 2026

6/10 Okay

Brett

Stayed 2 nights in Feb 2026

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
We had an issue with the room not being clean, we switched rooms. Walls are thin and you can hear people talking on both sides of the room.
Stayed 1 night in Feb 2026

8/10 Good

angela

Liked: Cleanliness, staff & service, amenities
Love the location and the sitting area by the pool at night. Nice hotel for the cheaper price we paid. Just wished the mattress on the bed was softer.
Stayed 1 night in Feb 2026

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Room was good, morning staff was nice. Breakfast was ok
Stayed 1 night in Feb 2026

10/10 Excellent

franco

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2025

8/10 Good

Regina

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room although there was one chair in the room that got missed because someone had spilled something on it. The faucet handle came off but we notified the front desk- nothing major. Heat was on and we thank them for doing that. Breakfast was good got a small hotel. Staff was friendly
Stayed 3 nights in Jan 2026

2/10 Terrible

Alma Yesenia, Miami

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely unsatisfying, room not clean and very dusty, floor duty, shower curtain with black mold at the bottom, asked for a clean one and they said they did not have an extra one. Did not feel safe to have their breakfast.
Stayed 1 night in Dec 2025

2/10 Terrible

Geilin

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room, staff
Stayed 1 night in Dec 2025

2/10 Terrible

Shaneqwa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in at 9pm. I clean the area as I alway do after checking im. I find a dirty muddy bucket in the shower that was left by maintenance. I started eating my food and watching tv. As I was watching tv a roach came from under the microwave. I killed it thinking its okay this isn't the Ritz-Carlton or anything. I literally killed a roach for every hour I was there from 9pm to 8am. I assume that the food attracted them. I went to check out the next morning and cancel the rest of my stay. The handyman tried to give me an upgraded room to continue my stay and I told him I just couldn't continue to stay and he agreed to cancel and refund my stay. He said that they just got it sprayed for insects and that was why. It was just very unacceptable and uncomfortable due to it being unclean.Then I later found out he only canceld and refunded the remaining days and not the full stay. He then offered 25% off next stay as if we would return to the roach motel again. Horrible experience and will never return
Stayed 5 nights in Jan 2026

4/10 Poor

Tom

People next door left their tv blaring all night
Stayed 1 night in Jan 2026

6/10 Okay

Mell

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean staff friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Veronika

Stayed 1 night in Dec 2025

6/10 Okay

JESSICA

Cleanliness and amenities need improvement.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean room. Close to the downtown and good places to eat.
Stayed 1 night in Jan 2026

4/10 Poor

Roy

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Yes pet friendly. Easy parking. Thats about it. Dog park disgusting. Poop everywhere including parking lot. My wife and I had to walk down the hill near the road for my dog to go the bathroom.Trash wasnt picked up and trash cans over fill least 3 days. Breakfast over cooked. Bathroom figures where broke Staff was nice. For being in Helen I would to be have way nice.
Stayed 4 nights in Dec 2025

2/10 Terrible

Brad

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The dumpster for the hotel was right in front of the room. That was our view and that is what you smelled. We had to park away from the room. There was a roach in the bathroom. The floor is weirdly cut out around the bed. We were treated okay. Definitely do not recommend. People above us ran around all night. Loud bangs. Helen is a beautiful city though. I would return to the city but not here.
Stayed 1 night in Dec 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
La habitation olia a cigarillo y tenian toda la Basura regada en el piso alfrente de la habitation Las toallas sucias, La cortina Blanca del bano era rosada de el Moho de no lavarla, el decades no servia De verdad es un hotel demasiado abandonado
Stayed 1 night in Dec 2025

10/10 Excellent

Daymari

Stayed 1 night in Dec 2025

10/10 Excellent

Johna

Liked: Cleanliness, staff & service
Room was clean and dog friendly so we were happy
Stayed 1 night in Dec 2025

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, amenities
Room was dirty bugs in every corner. No rooms ready an hour after check in time. Finally got a room 1 wash cloth for 2 people. Room looked like it had not been really cleaned hair everywhere. Second day we were gone for 9 hours and the room had not been cleaned, finally brought us towels at 8 pm. We left a day early due to the condition of room and general neglect of the property. Room had a great view ofthe garbage dumpster right in front of our window.
Stayed 3 nights in Dec 2025

4/10 Poor

Nancy

Disliked: Cleanliness
The room was not clean , broken glass and dirt in the corner, had a slight odor. Just felt yucky!!!
Stayed 2 nights in Dec 2025

2/10 Terrible

deibert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was disgusting. Parking was safe
Stayed 1 night in Dec 2025