Coffee/tea in a common area, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a vending machine.
Red Roof Inn Helen offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.
This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Helen hotel also offers a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.
Red Roof Inn Helen is a smoke-free property.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking includes off-street options
Food and drink
Free continental breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas
Things to do
Seasonal outdoor pool
Family friendly
Fenced pool
In-room crib
In-room microwave
In-room refrigerator
Seasonal outdoor pool
Conveniences
24-hour front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Business center
Computer station
Outdoors
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
2 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
We should mention
This property does not have elevators
The seasonal pool will be open from May 31 to August 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Red Roof Inn Helen Motel
Red Roof Inn Helen Hotel
Red Roof Inn Helen Helen
Red Roof Inn Helen Hotel Helen
Red Roof Inn Helen Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 210 out of 656 reviews
10 - Excellent
210
Rating 8 - Good. 133 out of 656 reviews
8 - Good
133
Rating 6 - Okay. 118 out of 656 reviews
6 - Okay
118
Rating 4 - Poor. 93 out of 656 reviews
4 - Poor
93
Rating 2 - Terrible. 102 out of 656 reviews
2 - Terrible
102
6.8/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
April, Zephyrhills
Dec 16, 2024
Liked: Staff & service
April
Stayed 2 nights in Nov 2024
6/10 Okay
Carmen
Dec 16, 2024
Carmen
Stayed 1 night in Nov 2024
6/10 Okay
Maria
Traveled with partner
Dec 15, 2024
Liked: Staff & service, amenities
The people who works there is 10/10 but the rooms kind of smells weird and also you can literally hear the guy from the next room snoring!
The staff was great, the stay was average, the property is very run down and not clean, stains on linens. The lamps were gross, they had about a year of dust on the shades, the metal on the lamps were rusted 1 of the lamp shades looked to have mold on it. There was a dried old piece of fruit by the mini fridge that had been there no less than a year! Peeling paint, the the walls looked like they were painted by a 12 year old or they had 1 gallon of paint for 6 rooms....I will never stay here again.
Julie
Stayed 2 nights in Dec 2024
4/10 Poor
Robin
Dec 11, 2024
Liked: Room comfort
Disliked: Cleanliness, staff & service
Wouldnt stay again
Customer service was terrible , room smelled like sewer, ice machine broke down
There were chunks of hairs in the shower and bed. Room was dirty, towel and bed sheets stained. Inmediately called front desk and was told that there were no other rooms available and they Didnt have extra sheets or towels. We didnt leave because it was pased midnight and was promissed the room would be clean the next day. Next day when we arrived in the night the room wasnt cleaned and they only entered to leave two towels, which they were Also stained. Although I did receive a one night refund, the two nights we lost, wasnt worth the two nights with out sleep because of discuss.
The room carpet smells like a wet dog. Bathroom faucet was broken and bed sheets were stained. Next time try to book in advance so this is not your only option. The staff was kind and breakfast was ok.
Harick
Stayed 1 night in Nov 2024
8/10 Good
Eunice
Dec 3, 2024
Liked: Cleanliness, staff & service, room comfort
Ok for two nights
It was OK for two nights. Overall the room was clean but the shower curtain was either dirty or moldy. The toilet roll holder was broken and kept falling off the wall, and the security lock was broken on the door. A little dated and you can hear the neighbors above you. Location is great, just a few minutes to everything.
Disgusting, dirty. Stained towels. Mold came out of jets from tub. Fitted Sheets kept falling off of bed. Fridge froze all my waters. Will never go back! Paid over $400 for the most disgusting room I’ve ever stayed in!
The check in lady was so sweet, and the room was very nice for an aging property. Our only real issue was that the dog park area was not well kept - there was damage to part of the fence and people didn't clean up after their pups, so it wasn't safe to turn our puppy loose or play with her off leash.