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The Ridges Resort on Lake Chatuge

3.5 star property

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Photo gallery for The Ridges Resort on Lake Chatuge

Front of property - evening/night
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor banquet area
Balcony
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Gym
$154
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
3499 US Highway 76 W, Hiawassee, GA, 30582
  • Chatuge Lake
    ‪3 min drive‬
  • Georgia Mountain Fairgrounds
    ‪12 min drive‬
  • Brasstown Bald Mountain
    ‪29 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside King

Lakeside King | 1 bedroom, premium bedding, pillowtop beds, desk

Lakeside King

8.8 out of 10
Excellent
(23 reviews)
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lakeside Two Queen

Lakeside Two Queen | 1 bedroom, premium bedding, pillowtop beds, desk

Lakeside Two Queen

9.0 out of 10
Wonderful
(30 reviews)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort Side King

1 bedroom, premium bedding, pillowtop beds, desk

Resort Side King

8.2 out of 10
Very good
(14 reviews)
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Side Two Queen

1 bedroom, premium bedding, pillowtop beds, desk

Resort Side Two Queen

8.6 out of 10
Excellent
(34 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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Lake Chatuge Lodge

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4.5 out of 5, Wonderful, 1,005 reviews
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About this property

The Ridges Resort on Lake Chatuge

3.5-star Hiawassee hotel with 2 restaurants
2 restaurants, a marina, and a water park (surcharge) are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
The Ridges Resort on Lake Chatuge offers 66 accommodations with coffee/tea makers and designer toiletries. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor tennis court, a marina, and a water park (surcharge) are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a water park (surcharge), The Ridges Resort on Lake Chatuge features a marina and an outdoor tennis court. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 10000 square feet (929 square meters) include a conference center. This family-friendly hotel also offers an outdoor pool, a 24-hour fitness center, and a terrace. Onsite self parking is complimentary.

The Ridges Resort on Lake Chatuge is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.
The Oaks Lakeside Kitchen - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Marina Station - This family restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; USD 19 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marina Station
  • The Oaks Lakeside Kitchen

Things to do

  • 24-hour gym
  • Boat tours
  • Canoeing
  • Fishing
  • Helicopter/airplane tours
  • Karaoke
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Pickleball
  • Shopping
  • Water park

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In the mountains
  • Marina
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Intelity Gem mobile app before check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.0
  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 per person
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Ridges Resort Ascend Htl Collection Member Young Harris
Ridges Hiawassee
Ridges Resort Ascend Htl Collection Member
Ridges Resort Hiawassee
Ridges Resort Young Harris
Ridges Young Harris
Ridges Ascend Htl Collection Member Young Harris
Ridges Ascend Htl Collection Member
The Ridges Resort Marina an Ascend Htl Collection Member
Ridges Ascend Htl Collection
The Ridges On Lake Chatuge
The Ridges Resort on Lake Chatuge Hotel
The Ridges Resort on Lake Chatuge Hiawassee
The Ridges Resort Marina Ascend Hotel Collection
The Ridges Resort on Lake Chatuge Hotel Hiawassee
The Ridges Resort Marina an Ascend Htl Collection Member

The Ridges Resort on Lake Chatuge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 954 reviews
Rating 8 - Good. 246 out of 954 reviews
Rating 6 - Okay. 84 out of 954 reviews
Rating 4 - Poor. 53 out of 954 reviews
Rating 2 - Terrible. 27 out of 954 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

Rudy

Stayed 2 nights in Apr 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I needed was right there in sight. Lakeside Oaks Kitchen was amazing, I had the ribeye, wonderful. Will be coming again in the future!
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Beckie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property never disappoints! It's beautiful!
Stayed 1 night in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful resort rooms were great...loved the pillows. Staff very nice
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Stayed 5 nights in May 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Dani

Traveled with family
Disliked: Cleanliness, staff & service
I reserved a room with a lake view room but not only was half the sliding glass door damage that you couldn’t see through it, but the other half was a view of the dock and trees. The balcony had trash on it, which they cleaned right away after I told them. However they didn’t offer a new room until 8pm the second day and after I followed up 4 times. When I said I wanted to check out 1 day early, the girl at the desk said they would not refund my last day and they would charge me extra for checking out early! That’s when I really got annoyed, this was ridiculous. I said then I’m not leaving early, but she recoded my key to leave early. After no luck trying to speak with her supervisor on the phone, they luckily got a hold of the owner who happened to be on site. Long story short, he did the right thing and refunded my last night, with of course no extra penalty fee. While the owner understands service, his staff did not. Also annoying was no water bottles, in the room or available for purchase. They did have one big water jug and cups, which was empty on the second night. Restaurant on site was nice for dinner, however I will never return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Scott

Stayed 1 night in Apr 2025

8/10 Good

VONDA

Stayed 3 nights in Apr 2025

6/10 Okay

Lisa

Disliked: Cleanliness
Outside of hotel was beautiful. Beds were comfy. However, the balcony room was unlocked when I entered. There was no hook for the showers. Lots of holes in the room & general smell of mold.
Stayed 3 nights in Apr 2025

10/10 Excellent

Raymond, Oxford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cghnct
Stayed 5 nights in Apr 2025

6/10 Okay

Sheila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a resort - lacking in service - not clean
Stayed 2 nights in Apr 2025

8/10 Good

Grit

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Excellent Place to Relax

The place was a great spot for a retreat. It was in the mountains, so there were beautiful views and the lake was fantastic. Hotel restaurants were at local distance and were great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Will

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the facilities. The view was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Mar 2025

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

mirian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has two floors and quiet. I rated four stars for staff, because the front desk staff was not readily/physically available. Other visitors also waited for front desk staff to appear. I rated four stars on the property condition, because the resort is under current remodel ; otherwise, I would have rated a five star.
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we planned on vesting
Stayed 2 nights in Mar 2025

10/10 Excellent

Yousef

Stayed 2 nights in Mar 2025

2/10 Terrible

Cynthia

Stayed 2 nights in Mar 2025

8/10 Good

sherri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025