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Best Western Premier Helena Great Northern Hotel

3.0 star property

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Photo gallery for Best Western Premier Helena Great Northern Hotel

Restaurant
Reception
In-room safe, desk, iron/ironing board, free rollaway beds
Restaurant
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle

Explore the area

Map
835 Great Northern Boulevard, Helena, MT, 59601-3315
  • Carroll College
    ‪3 min walk‬
  • Cathedral of St. Helena
    ‪12 min walk‬
  • Montana State Capitol
    ‪4 min drive‬
  • Helena, MT (HLN-Helena Regional)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor)

Suite, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor) | In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 2 Bedrooms, Non Smoking

  • 550 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Premier Helena Great Northern Hotel

3-star Helena hotel steps from Exploration Works
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Best Western Premier Helena Great Northern Hotel offers 100 air-conditioned accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Premier Helena Great Northern Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 7750 square feet (720 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Best Western Premier Helena Great Northern Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Premier Helena Great Northern Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7,750 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 0 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Great Northern Helena
Best Western Great Northern Hotel
Best Western Helena Great Northern Hotel
Best Western Premier Great Northern
Best Western Premier Great Northern Hotel
Best Western Premier Helena Great Northern
Best Western Premier Helena Great Northern Hotel
Great Northern Helena
Helena Great Northern Hotel
Best Western Helena
Helena Best Western
Premier Helena Great Northern
Best Western Premier Helena Great Northern Hotel Hotel
Best Western Premier Helena Great Northern Hotel Helena
Best Western Premier Helena Great Northern Hotel Hotel Helena

Best Western Premier Helena Great Northern Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 576 out of 756 reviews
Rating 8 - Good. 137 out of 756 reviews
Rating 6 - Okay. 22 out of 756 reviews
Rating 4 - Poor. 9 out of 756 reviews
Rating 2 - Terrible. 12 out of 756 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Samantha, Sheridan

Disliked: Staff & service
We checked in, and when we arrived at our room, it hadn’t been cleaned yet. It was disgusting knowing that we had been sent to a dirty room. We went upstairs to tell the front desk and they said they’d get it clean and let us know when it was ready. We waited in the lobby for about 30 mins without hearing anything. Asked the front desk if the room was ready yet? They replied yes. They never bothered to tell us, even though we were waiting right infront of them. Went to use the pool and it was closed. They said too many people weee in it previously and now it’s closed. Upon leaving the morning of, the fro t desk asked how our stay was. Normally I would t say anything, but I was upset, especially after spending over $200.00 for 1 night. The front desk said “sorry about that” I really think customer service is gone. They just collect their money now and do t truly care about your happiness. We had stayed at this hotel previously and really enjoyed it. It’s too bad this time around was not a good experience.
Stayed 1 night in Jan 2025

8/10 Good

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Tommy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in Helena! Service, breakfast, dinner, pool everything!
Stayed 1 night in Jan 2025

4/10 Poor

Geoff

Stayed 1 night in Jan 2025

10/10 Excellent

James

Excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, friendly and helpful staff
Stayed 7 nights in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming
Stayed 3 nights in Jan 2025

10/10 Excellent

Penny, Medford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Justyna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and comfortable hotel, we were pleasantly surprised with our lovely and large room. Nice breakfast, good walkable area to some of Helena’s attractions.
Stayed 1 night in Dec 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location and nicely appointed rooms with a historical touch.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Zach Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience here. Staff was helpful and friendly. Facilities in good shape and clean. Love the railroad theme.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great property great customer service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DEREK

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Parking is something to be desired
Stayed 1 night in Nov 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Helena!

The hotel breakfast is awesome! The hotel is close to downtown.
Stayed 4 nights in Oct 2024

10/10 Excellent

KATIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came to Helena for a wedding, so happy with best western as our choice! Our room was nice and beds were very comfortable. Ate at silver star steakhouse it was some of the best food I’ve ever had! I had the shrimp and tenderloin bruschetta and clam chowder HIGHLY RECOMMEND, hotel staff was so friendly! Breakfast was clean and stocked well, had biscuits and gravy fresh fruit and yogurt was delicious, pool area was clean and stocked! Parking was great even though you are smack downtown. Lots of food and shopping to walk too. Overall a wonderful trip!
Stayed 2 nights in Oct 2024

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Penny, Bozeman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and great staff! Favorite place to stay when in Helena.
Stayed 1 night in Oct 2024

8/10 Good

Josh

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 2 nights in Oct 2024

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024