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Howard Johnson by Wyndham Helena

2.0 star property

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Photo gallery for Howard Johnson by Wyndham Helena

Lobby
Laundry room
Standard Room | Desk, iron/ironing board, free WiFi, bed sheets
Standard Room | Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
2101 11th Ave, Helena, MT, 59601

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 4306 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Howard Johnson by Wyndham Helena

Helena hotel with bar/lounge
A bar/lounge, conference space, and dry cleaning are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Howard Johnson by Wyndham Helena offers 71 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Event facilities measuring 2824 square feet (262 square meters) include conference space. This business-friendly hotel also offers a vending machine, ski storage, and tour/ticket assistance. Onsite self parking is complimentary.

Guests are offered a complimentary on-the-go breakfast each morning.
Longhorn Saloon - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • A bar/lounge

Restaurants on site

  • Longhorn Saloon

Things to do

  • Billiards/pool table
  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,824 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Howard Johnson Helena
Howard Johnson Hotel Helena
Howard Johnson Helena Hotel
Howard Johnson Wyndham Helena Hotel
Howard Johnson Helena Hotel Helena
Howard Johnson Wyndham Helena
Howard Johnson by Wyndham Helena Hotel
Howard Johnson by Wyndham Helena Helena
Howard Johnson by Wyndham Helena Hotel Helena

Howard Johnson by Wyndham Helena Reviews

Reviews

5.8
Rating 10 - Excellent. 77 out of 652 reviews
Rating 8 - Good. 164 out of 652 reviews
Rating 6 - Okay. 122 out of 652 reviews
Rating 4 - Poor. 144 out of 652 reviews
Rating 2 - Terrible. 145 out of 652 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't normally leave reviews but this was bad! I booked a room for 4 nights the guy that checked me in was more worried about what was on his phone then helping me I had to have my key cards re done everynight. It Looked like someone thru up on the stairway. The mattress cover had brown stains on them floor looked like it hadnt been vacuumed in a month. roof in the bathroom looked like it was about to collapse from water damage mold around the shower. mattress felt like it was missing a few springs. And i could say more i would give this place 0 stars if that was an option. Hopefully i save someone from waisted there money on a room.

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

6/10 Okay

Lil

Disliked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Kevin, Billings

Stayed 1 night in Oct 2024

2/10 Terrible

Tristan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in, walked into my room instantly told my kids to go back to the car. There was piss on the mattress, it was a non smoking room but i couldnt breathe past the cigarette smell, ceiling in the bathroom was collapsing, black mold all over the shower, didnt look like it had ever been cleaned. Went straight back to the front desk to check out and get refunded, and they said they cant refund me.
Stayed 2 nights in Nov 2024

2/10 Terrible

MICHAEL

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was trash decided I was not going to stay argued with me would not check me out then tried to charge me for 14 days place is a dump manager you can never get a hold of
Stayed 14 nights in Oct 2024

4/10 Poor

Elizabeth

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Goofy hotel that needs more work. On the plus side, it is affordable, has nice lobby, each room with fridge, microwave, safe and coffee maker. On the negative side, the furniture is old and worn out, rooms were marginally clean and the whole place needs serious upgrades.
Stayed 1 night in Nov 2024

10/10 Excellent

Dylan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for the price, clean and fresh towels and sheets
Stayed 1 night in Oct 2024

2/10 Terrible

Mechelle

Stayed 1 night in Oct 2024

2/10 Terrible

Eric

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
This is the worst place I ever stayed at. The room was filthy when I got there the linen on the bed was nasty had stains on it hair and crumbs.
Stayed 6 nights in Oct 2024

2/10 Terrible

katherine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was extremely dirty. We had driven from Canada and were very tired. The young man at the desk was very apologetic but showed us another room but it was worse. Dirty toilets, feces everywhere, dirty carpets, sheets questionable. We booked through Expedia, who was extremely rude and would not help us in any way. We were hung up on and we were not being abusive in any way. We did not agree with getting charged for the night. We agreed to change to the “days inn” but Expedia was trying to charge us more than the going rate since I could see the rates as we were talking to them. At one point we Somehow got disconnected and had to call back again. We got someone that was worse and told us the cancellation was a 100$ even though the person before said it was 69.$ The room was 86.$ per night. Will never use Expedia again. The young man at the Howard Johnson promised he would return our money and he did but it took a few days, no thanks to Expedia! All this time wasted on the phone with Expedia and it was my birthday that’s why we drove to Helena for a few days.
Stayed 2 nights in Oct 2024

6/10 Okay

Edie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Liked having a bar in hotel but room was very dirty
Stayed 1 night in Oct 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall place is in terrible condition, dirty with stains in carbet, bed and towels. Hole in comforter, window was stuck open. Furniture in terrible condition. Staff was wearing pajamas.
Stayed 2 nights in Oct 2024

2/10 Terrible

Cody

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was one heroin needle short of a trap house
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Tammy

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty, staff bearly spoke English. The room was not what was shown during booking.
Stayed 1 night in Oct 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting my key seemed like an inconvenience. Multiple drug users or homeless on the property. Absolutely the worst stay of mt life. Tv broken, a/c broken. Holes in the wall
Stayed 1 night in Oct 2024

6/10 Okay

Heidi

Traveled with family
Disliked: Amenities, property conditions & facilities
Window was stuck open, fridge did not work, room was very cold. Front desk clerk said we could change rooms. We finally did that and our second room was better.
Stayed 1 night in Oct 2024

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Stayed 1 night in Sep 2024

2/10 Terrible

Carolyn

Traveled with partner
The bed was horrible! It’s old and worn out and cracked loudly every time we moved. Kept us both awake. Pillows were old and thin. Room smelled like feet, sink didn’t drain properly. Won’t be back.
Stayed 1 night in Oct 2024

6/10 Okay

Jeffrey L.

Business traveler
Average
Stayed 5 nights in Sep 2024

4/10 Poor

brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Dixon

Stayed 1 night in Sep 2024

6/10 Okay

Zazil

Traveled with group
Poor free breakfast.
Stayed 1 night in Jun 2024