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Best Western Helena/Capitol Hotel

Property class: 2.5

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Photo gallery for Best Western Helena/Capitol Hotel

A modern living room with a sofa, a coffee table, a TV, and a kitchen area with a sink and countertop.
A Best Western hotel entrance with a covered walkway, large windows, and a clear sky.
A compact living space with a kitchenette, a dining area with two bar stools, a desk with a chair, and a lamp.
A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.
A hotel room with a flat-screen TV mounted on the wall, a red armchair, a grey sofa, a small white table, and a standing lamp.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
The current price is $150
includes taxes & fees
Aug 30 - Aug 31

Explore the area

View in a map
1714 11th Ave, Helena, MT, 59601
  • Place, Montana Historical Society Museum
    ‪9 min walk‬
  • Place, Montana State Capitol
    ‪9 min walk‬
  • Place, Cathedral of St. Helena
    ‪3 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪5 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking, Main Building, Interior Entrance, Larger Room, Kitchenette

Desk, laptop workspace, blackout drapes, soundproofing

1 King Bed, Non-Smoking, Main Building, Interior Entrance, Larger Room, Kitchenette

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 Queen Bed. Non-Smoking. Main Building. Interior Entrance.

A living room with a sofa, armchairs, a rug, and a painting on the wall.

1 Queen Bed. Non-Smoking. Main Building. Interior Entrance.

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Accessible - 1 Queen. Mobility Accessible. Walk In Shower. Main Building. Recliner. Non-Smoking

A living room with a sofa, armchairs, a rug, and a painting on the wall.

Accessible - 1 Queen. Mobility Accessible. Walk In Shower. Main Building. Recliner. Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk with a microwave, a chair, and a TV on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(17 reviews)
  • 276 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 239 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A compact living space with a kitchenette, a dining area with two bar stools, a desk with a chair, and a lamp.

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 460 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(20 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

A neatly made hotel room with a wooden headboard, a bedside table with a lamp, and a bed with white bedding.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

8.0 out of 10
Very good
(2 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Best Western Helena/Capitol Hotel

Helena hotel with casino
Along with a casino, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Housekeeping is available on request.
Best Western Helena/Capitol Hotel offers 106 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a casino, a vending machine, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in August 2024.

Best Western Helena/Capitol Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Family Roots - This restaurant serves brunch and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 16 2026 to November 1 2026 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Best Western Helena/Capitol Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 524 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 115 out of 1007 reviews
Rating 4 - Poor. 58 out of 1007 reviews
Rating 2 - Terrible. 56 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kittredge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay just wish they had protein for breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and eat check in and out
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff very friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room was very clean. Staff was extremely friendly and accommodating. Breakfast was great. Would absolutely recommend
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ed

Liked: Cleanliness, property conditions & facilities
The king room was very clean and comfortable. The bed was nice as well. Front desk staff were excellent! I will definitely stay there again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection was very good. As was the service.
Stayed 1 night in May 2026
Verified review

8/10 Good

Stephen

Good selection for breakfast,and helpful staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lydia Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room with everything you needed and very friendly staff we are definitely coming back
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Hiltrudis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Room was clean and bed comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
All of the above great place to stay good location....had a good trip thanks guys.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly accommodating staff. Very comfortable bed. Great morning help yourself breakfast. Easy to find. Wish you had a pool.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great experience. The staff was friendly, knowledgeable and welcoming.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the restaurant wasn’t open they still provided a breakfast.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, amenities were great, and beds were comfortable. We did not eat breakfast at the hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Christine

Liked: Staff & service
Fast and friendly check in. Room was clean. Unfortunately the restaurant had a busted pipe so the breakfast was not as good as expected from reviews.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

theresa

Liked: Cleanliness, amenities, property conditions & facilities
Clean and bed was super comfy
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and spacious. The staff were absolutely amazing and went out of their way to make the stay perfect.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

curtis

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodelled room was great, bed was very comfy
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was nice. Recently remodeled and our room was very clean. The staff were great. However, there is no gym, no pool, and the restaurant was closed for remodeling so we had to go elsewhere for everything which was slightly inconvenient. But overall, enjoyable stay. Would definitely stay again despite lack of amen
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Flora

Liked: Cleanliness, amenities
The staff is wonderful. The rooms are clean. It’s a great place to stay.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Did not go for breakfast.
Stayed 1 night in May 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
The restaurant was closed because of a pipe burst, but the beds were very comfortable.
Stayed 2 nights in Feb 2026