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HELENA INN AIRPORT

2.5 star property

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Exterior
Luxury Single Room, 2 Queen Beds | Premium bedding, down comforters, Select Comfort beds, in-room safe
Lobby sitting area
Lobby
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Housekeeping
$77
includes taxes & fees
Nov 1 - Nov 2

Explore the area

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2300 N. Oakes, Helena, MT, 59601
  • Place, Montana State Capitol
    ‪4 min drive‬
  • Place, Carroll College
    ‪4 min drive‬
  • Place, Cathedral of St. Helena
    ‪5 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪3 min drive‬

Room options

View all photos for Luxury Room, 1 Queen Bed

Luxury Room, 1 Queen Bed | Premium bedding, down comforters, Select Comfort beds, in-room safe

Luxury Room, 1 Queen Bed

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Single Room

Luxury Single Room | Premium bedding, down comforters, Select Comfort beds, in-room safe

Luxury Single Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Single Room, 2 Queen Beds

Luxury Single Room, 2 Queen Beds | Premium bedding, down comforters, Select Comfort beds, in-room safe

Luxury Single Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

HELENA INN AIRPORT

Helena hotel with free breakfast
This hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, a lobby fireplace, and RV/bus/truck parking are onsite.
HELENA INN AIRPORT offers 48 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Select Comfort beds feature down comforters and premium bedding. 39-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

HELENA INN AIRPORT has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a nature reserve
  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • High-pile carpet in room
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Helena
Quality Inn Helena
Helena Quality Inn
Quality Inn Helena
HELENA INN AIRPORT Hotel
HELENA INN AIRPORT Helena
HELENA INN AIRPORT Hotel Helena

Reviews

HELENA INN AIRPORT Reviews

6.8

6.8/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 209 out of 871 reviews
Rating 8 - Good. 247 out of 871 reviews
Rating 6 - Okay. 175 out of 871 reviews
Rating 4 - Poor. 125 out of 871 reviews
Rating 2 - Terrible. 115 out of 871 reviews

Reviews

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
I was a nice quiet place. Easy to get to
Stayed 1 night in Jul 2025

4/10 Poor

BERNADETTE

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet kept wanting to overflow. Feces in toilet. Had to run across the street (not a short distance) to use a working toilet. If you want to wrestle the COCKROACHES for your blankets and walk to use a working toilet, and need about a thousand cigarette butts - this is your place. Don’t forget some sort of air freshener to drown out the bad plumbing and make sure to jump over the bags of feces on the sidewalks. Worst place ever. Also, their “buffet” consisted of expired milk, stale pieces of old bread with nothing to put on them and warm yogurt - juice wasn’t on either.
Non working toilet also makes the room stink
A thousand cigarette butts if you’re out of smokes this is your place
Bag of feces
Bbq grill charcoal on ground - this place has never been cleaned in years
Stayed 1 night in Jul 2025

6/10 Okay

Heather

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The room was changed because of being overbooked. The room had a musty smell.
Stayed 1 night in Jul 2025

4/10 Poor

Katie

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We showed up a little early and the staff member wasn’t happy about it and only let us check into one of our rooms we had stuff to do and told him we just wanted to pay before we went to where we needed to go and he took forever. Later that night we couldn’t get our tv to work and couldn’t get help from staff. While trying to go to sleep there was a lot of banging from the room above us and we couldn’t get help from staff. The next morning we went for breakfast and they didn’t have anything stocked the cereal dispensers were empty it only had a little ok and a little milk in a fridge and some apples in a basket. Wasn’t worth what we paid they honestly just need to do better. I won’t be returning
Stayed 1 night in Jul 2025

2/10 Terrible

Lesley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we pulled up, we had to verify we were at the correct property. Exterior of the building looked derelict, weeds were over grown. Even had a shed in front of the building with all kinds of personal stuff sitting outside of it, like there was a yard sale or something. We were at the correct place. Went inside, lobby looked OK, but definitely not inviting. No one was at reception, we had to wait to check in. Clerk asked for ID, checked us in and handed us one room key, stating the room number. That was it, no pointing to elevator and stairs, no telling us where wifi password was. We walked through lobby five more times throughout our one night stay, never saw a clerk again. We found the elevator, it was next to a stack of broken airconditioners. Got to our room, which was serface clean. Underside of the toilet seat had urine on it. Bed did appear clean, so we grudgingly stayed. We discovered the air conditioner barely worked, the three pillows were maybe about two inches thick and the bed felt like a piece of cardboard. The security lock on the door was broken, but one of the chairs in the room fit perfect under the handle. This property is definitely run down and in need of updating. The curtains had holes in them and the chair had most of its covering missing.
Stayed 1 night in Jul 2025

4/10 Poor

Alison Charles

Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The rooms were very clean and the bed was comfortable. The rooms could use some updating and some things fixed. They advertised a hot continental breakfast, but all there was to eat was toast and individual cereal containers.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Paper Thin Walls

Walls are paper thin. You could hear everything around you.
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Price was good, but it is an older hotel that could use some better maintenance.
Stayed 1 night in Jul 2025

4/10 Poor

Rebecca

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I thought it was abandoned when I arrived. Weeds, broken furniture and stickers stuck inside one of rooms windows. Dirty and smelled horrible
Stayed 1 night in Jul 2025

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed sheets stained, room dirty and very hot
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The carpet in the bedroom area was peeling away from the wall. The walls were not clean - dirty from splatters. The plugins in bathroom didn't work. Grout in bathroom was broken. There was rust on the wall edges in bathroom and there was dirt along the edge of wall and floor in bathroom.
Stayed 1 night in Jul 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
The grounds around the building were very unkept. The outside key lock was broken and pulled off the wall, thus useless. Hallways and rooms shabby.
Stayed 1 night in Jul 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service
The place was clean and and room was set up well, only thing maybe was listed but housekeeps never showed up at my room not once , but i enjoyed the the place and i book again
Stayed 3 nights in Jul 2025

4/10 Poor

Dale

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dark, dinghy, smells, no one could speak English well. Door lock in the room was broken.
Stayed 1 night in Jul 2025

6/10 Okay

Michael, Red Deer County

Traveled with partner
Disliked: Cleanliness, amenities
The location was good. No desk clerk and nobody else available for 10 mins upon check in. Musty smell in lobby and lack of furniture for size of room. Carpets in room were dirty. Walked across them and went to a wet shower. The dirt quickly showed on my now wet feet. Contenetwl breakfast was basically none existent. No knives, no fruit it yogurt. Only breakfast available was toast. Mouse traps in in eating area. Bed was comfortable and bedding was clean. Room as decent other than dirty carpets. Hallway carpets were worse
Stayed 1 night in Jul 2025

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service and relations. No staff to be seen unless you rang the bell. Breakfast? Would not consider a loaf of bread, fruit loops and a jug of milk breakfast. Not organized and no staff in duty. Do not recommend.
Stayed 1 night in Jul 2025

8/10 Good

joseph

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Richard

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Won't be staying here again
Stayed 2 nights in Jul 2025

4/10 Poor

Janet

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not stay here again. Poor check in. Room had a bad odor, my husband started getting asthma in the first 15 minutes, we had to get him Prednisone, an inhaler, and a diffuser to manage our time here. Not very clean, laundry left lying in the the hallway(in the same place) for 2 days. I would not recommend this hotel to anyone. Not worth what we paid for it.
Stayed 3 nights in Jul 2025

2/10 Terrible

Bonnie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was new management. They seemed to be confused about everything. They could not get the TV to work. Things were in a mess all over. They charged me twice for the same night. They called me on my cell phone waking me up at midnight asking me when I would arrive. I was already in the room that they had checked me in to. They were confused about almost everything. They tried switching me to a king room, but I needed the 2 beds that I had reserved. A King room would not have worked for us.
Stayed 2 nights in Jul 2025

4/10 Poor

David

Traveled with group

Not a seven star

Stayed 1 night in Jul 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think twice before gambling on this property.

The place had to many faults to mention but here are a few. Had to tighten toilet seat was hang by threads. Toilet was broke away from floor and was leaking water we had to shut off water between use to keep dry feet. Tv cable input was broke so no tv with kids. Had to get extra towels for a 2 night stay and were treated like we were a inconvenience. Just want to let anyone else thinking of staying here to think other wise. Was to late for me a for us seeing we had already payed and had a 2 day camp ahead of us.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ann Edington

Bad servuce

Rooms were not cleaned at 7 pm when we tried checking in. Returned an hour later. Still not ready. Got our money back and went to another hotwl.
Stayed 1 night in Jul 2025