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Residence Inn by Marriott Helena

3.0 star property

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Photo gallery for Residence Inn by Marriott Helena

Relax by the pool surrounded by a central water feature and seating areas with chairs and tables.
Relax in a serene spa area with two hot tubs and a tranquil water feature.
Relax in our stylish lobby with a fireplace, comfortable seating, and a TV for entertainment.
Relax in a warm and inviting outdoor seating area with a stone fireplace and comfortable wicker sofas.
Welcome to the Marriott Residence Inn, featuring a modern exterior with a covered entrance and beautifully landscaped gardens.

Popular amenities

  • Hot Tub
  • Kitchen
  • Free airport shuttle
  • Gym

Explore the area

Map
2500 E Custer Ave, Helena, MT, 59602
  • Montana State Capitol
    ‪6 min drive‬
  • Carroll College
    ‪7 min drive‬
  • Cathedral of St. Helena
    ‪7 min drive‬
  • Helena, MT (HLN-Helena Regional)
    ‪2 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV

Studio, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(21 reviews)
  • 426 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible) | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 478 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Fireplace)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Fireplace)

8.8 out of 10
Excellent
(9 reviews)
  • 478 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 478 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Relax in this inviting outdoor seating area with a cozy fire feature, comfortable sofas and chairs, and a scenic view of the surrounding mountains.

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About this property

Residence Inn by Marriott Helena

3-star Helena hotel with in-room kitchens
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Residence Inn by Marriott Helena provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 495 square feet (46 square meters) include conference space. This family-friendly hotel also offers barbecue grills, ski storage, and a garden. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are complimentary for guests. Onsite self parking is complimentary.

Residence Inn by Marriott Helena is a smoke-free property.

Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 11:00 PM
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Personal motorized watercraft
  • Ski storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Helena Marriott
Helena Residence Inn
Marriott Helena
Residence Inn Helena
Residence Inn Marriott Helena
Residence Inn Marriott Hotel Helena
Residence Inn Helena Hotel Helena
Residence Inn Marriott Helena Hotel
By Marriott Helena Helena
Residence Inn by Marriott Helena Hotel
Residence Inn by Marriott Helena Helena
Residence Inn by Marriott Helena Hotel Helena

Residence Inn by Marriott Helena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 370 out of 480 reviews
Rating 8 - Good. 67 out of 480 reviews
Rating 6 - Okay. 24 out of 480 reviews
Rating 4 - Poor. 12 out of 480 reviews
Rating 2 - Terrible. 7 out of 480 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

W.H. (Skip)

Liked: Cleanliness, staff & service, property conditions & facilities
Day 1: Room not cleaned, nor linens changed. Day 2: After request, room cleaned, linens not changed Day 3: After request, room cleaned, linens changed. Staff was very friendly. Breakfast was good
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a great place to stay and breakfast was great.
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenna

Stayed 1 night in Mar 2025

2/10 Terrible

Martha

Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Stayed 1 night in Feb 2025

6/10 Okay

Brianna

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Splash park wasn’t up and running, there were several cosmetic flaws around the place that could easily Be addressed, cleaning could have been better. Staff was very welcoming.
Stayed 1 night in Feb 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean & comfortable,Ive stayed in a Residence Inn elsewhere.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very nice. Breakfast was ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Jake R

Liked: Staff & service, property conditions & facilities
great family motel
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice people, lady at front desk when we live, very kind.
Stayed 3 nights in Dec 2024

6/10 Okay

Gary

Liked: Property conditions & facilities, room comfort

Could be better

Check in was fine but why do these hotels make it almost impossible to connect to wifi? Room and bed is comfortable but for the price can they not steam clean the couch that has been left stained and soiled ? The pool was closed due to boiler problems but the hot tub is nice. Exercise room is miniature for this size hotel. Nice convenient area , seems safe.
Steam clean the furniture already. We didn’t want to sit on this.
Stayed 1 night in Dec 2024

10/10 Excellent

thomas

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer, Richland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and everything we needed.
Stayed 5 nights in Nov 2024

10/10 Excellent

Amanda J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rial

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family time!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Citi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Helena for the soccer tournament

Nice location near soccer fields
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Payton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Friendly staff. Nothing negative could be said.
Stayed 1 night in Sep 2024

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, and felt very comfortable.
Stayed 3 nights in Sep 2024