Residence Inn by Marriott Helena

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Helena

Exterior
Indoor pool
Exterior
Check-in/check-out kiosk
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Gym
    Gym
  • Free airport shuttle
    Free airport shuttle
  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2500 E Custer Ave, Helena, MT, 59602
  • St. Peter's Medical Group North
    4 min drive
  • Bill Roberts Golf Course
    6 min drive
  • Exploration Works
    6 min drive
  • Helena, MT (HLN-Helena Regional)
    2 min drive

Room options

Studio, 1 King Bed with Sofa bed

  • 426 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 478 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Fireplace, Corner

  • 478 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 478 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn by Marriott Helena

3-star Helena hotel with in-room kitchens
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Housekeeping is available on request.
Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Residence Inn by Marriott Helena provides a spa tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 495 square feet (46 square meters) include conference space. This family-friendly hotel also offers barbecue grills, ski storage, and a garden. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are complimentary for guests. Onsite self parking is complimentary.

Residence Inn by Marriott Helena is a smoke-free property.

Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 11:00 PM
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Personal motorized watercraft
  • Ski storage
  • Spa tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Helena Marriott
Helena Residence Inn
Marriott Helena
Residence Inn Helena
Residence Inn Marriott Helena
Residence Inn Marriott Hotel Helena
Residence Inn Helena Hotel Helena
Residence Inn Marriott Helena Hotel
By Marriott Helena Helena
Residence Inn by Marriott Helena Hotel
Residence Inn by Marriott Helena Helena
Residence Inn by Marriott Helena Hotel Helena

Residence Inn by Marriott Helena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 350 out of 449 reviews" "
Rating 8 - Good. 61 out of 449 reviews" "
Rating 6 - Okay. 22 out of 449 reviews" "
Rating 4 - Poor. 11 out of 449 reviews" "
Rating 2 - Terrible. 5 out of 449 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sherman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. We were traveling back home from Idaho and ready for a break. We were traveling with our young grandson’s. The splash pad and pool was a bonus!! The separate living area and bed area was a nice surprise. We will definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay itself was good and the room was good. The breakfast was less than desirable in my opinion. I do not think hotels should serve frozen fruit. I think they could afford to get fresh fruit for breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Holland

Traveled with family and small children, Traveled with family
Liked: Amenities
I loved the mashed potatoes!
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a really big room. Very comfortable and clean. The pool, workout room and laundry room were all great and helpful on a long road trip. Other than busy loud roads near the hotel, the place was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all super friendly. I especially appreciated Shannon at the front desk and our shuttle driver morning of 8/2. The only downside was the unit above us had littles that stomped the floors and were noisy past 9 pm.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mandy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome family suite and fantastic breakfast! Nicest staff we’ve encountered at a hotel in years!
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay. The room was spacious, the beds were comfortable, and the hotel was clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everything ran very smoothly! Staff is very friendly and hospitable and the breakfast had many options to choose from! Our room was very clean and the pool was a huge hit for the kids! Definitely recommend staying here!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tim

Great property!
Stayed 6 nights in Jul 2024

6/10 Okay

Leah

Traveled with family
Disappointing and expensive
View of roof and ac units, ac not working, room not supplied (had to make multiple trips to front desk for necessities like soap), no social as advertised, elevator floor dirty, paid top dollar.
Stayed 4 nights in Jul 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amenities, kitchen, ice maker, breakfast, etc. We liked everything!
Stayed 5 nights in Jul 2024

10/10 Excellent

Jacob

Stayed 2 nights in Jul 2024

10/10 Excellent

Sean

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, excellent breakfast every morning with lots of options. Staff and the people staying there were nice.
Stayed 5 nights in Jul 2024

10/10 Excellent

Zenaida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything were great! Highly recommend.. we enjoyed our stay definitely!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
We loved the room, hotel ambiance & staff; breakfast was better than many hotel stays we've experienced; however, when I got in the shower, there was no body wash in the container so had to use shampoo!! Also, our room wasn't serviced once in the 5 days we were there. We had agreed to the 2-day service when we checked in.
Stayed 6 nights in Jun 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good family overnight if you're flying out of Helena. Room felt sterile. Sheets are paper thin. Dependable shuttle to the airport.
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week and it was a nice area for Helena
Stayed 7 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience
Stayed 1 night in Jun 2024

10/10 Excellent

Sherman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

KATHRYN, FOUNTAIN HILLS

Stayed 14 nights in May 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Garth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very nice property. The pool should open at 6am (not 8am) for travelers who want to have a morning swim before they depart.
Stayed 1 night in May 2024