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Residence Inn by Marriott Helena

3.0 star property

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Photo gallery for Residence Inn by Marriott Helena

Exterior
Exterior
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $165
includes taxes & fees
May 24 - May 25

Explore the area

View in a map
2500 E Custer Ave, Helena, MT, 59602
  • Place, Last Chance Tennis Center
    ‪2 min drive‬
  • Place, Montana State Capitol
    ‪8 min drive‬
  • Place, Helena Civic Center
    ‪9 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Studio, 1 King Bed with Sofa bed (Hearing Accessible) | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 478 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Fireplace)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom (Fireplace)

8.6 out of 10
Excellent
(10 reviews)
  • 478 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.6 out of 10
Excellent
(14 reviews)
  • 478 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(26 reviews)
  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About this property

Residence Inn by Marriott Helena

3-star Helena hotel with in-room kitchens
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A complimentary breakfast and manager's reception are offered (may not be available daily). Wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 495 square feet (46 square meters) include conference space. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are complimentary for guests. This business-friendly hotel also offers a fitness center, barbecue grills, and ski storage. Onsite self parking is complimentary.

Residence Inn by Marriott Helena is a smoke-free property.

Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:30 AM to 11:00 PM
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Personal motorized watercraft
  • Ski storage
  • Splash pad
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 495 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 23 2026 to May 31 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from February 16 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 88 lbs per pet)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Helena Marriott

Helena Residence Inn

Marriott Helena

Residence Inn Helena

Residence Inn Marriott Helena

Residence Inn Marriott Hotel Helena

Residence Inn Helena Hotel Helena

Residence Inn Marriott Helena Hotel

By Marriott Helena Helena

Residence Inn by Marriott Helena Hotel

Residence Inn by Marriott Helena Helena

Residence Inn by Marriott Helena Hotel Helena

Residence Inn by Marriott Helena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 406 out of 524 reviews
Rating 8 - Good. 69 out of 524 reviews
Rating 6 - Okay. 28 out of 524 reviews
Rating 4 - Poor. 14 out of 524 reviews
Rating 2 - Terrible. 7 out of 524 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 4 nights in Jan 2026

10/10 Excellent

Jasen

Stayed 2 nights in Nov 2025

10/10 Excellent

Janet

Business traveler, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room! Staff so friendly! Very quiet stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Josh

Stayed 1 night in Dec 2025

10/10 Excellent

Lindsay

Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

10/10 Excellent

Alisa Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, will definitely stay again
Stayed 2 nights in Dec 2025

10/10 Excellent

SHANE T

Stayed 1 night in Nov 2025

10/10 Excellent

Lupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly able to bring my pet the breakfast is enough and the room is excellent im picky about my rooms im very satisfied
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities
The maid Chris on my floor was so welcoming and kind. Everyone at the front desk was delightful. I needed some help from maintenence for my door bolt and he was very nice also. I loved the friendliness from everyone who works there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shannen, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredible and friendly. Breakfast was premium with many healthy options. Pool is very large with separate splash pool and yet another large hot tub open till 11pm. Beautiful festive decor and fireplace in courtyard
Stayed 1 night in Nov 2025

10/10 Excellent

David, Danville

Liked: Cleanliness, amenities, property conditions & facilities
Super quiet and comfortable I would stay here anytime
Stayed 1 night in Nov 2025

4/10 Poor

Toni

Disliked: Amenities, property conditions & facilities
looked like a nice place from the outside. once inside and in the room not so great. No hot water, way to much chlorine in the pool and could have been cleaner. wi fi was also not working. kids were coughing and sick from being in the pool area in the evening and workers were frantically running around the next morning talking about the pool issues and it was shut down immediately. Boiler was out and were not told at check in. Wifi was down. breakfast was adequate and staff was friendly. it was a quite place to stay. Hopefully they can get the issues fixed quickly.
Stayed 1 night in Nov 2025

10/10 Excellent

PATRICIA, Ogden

Stayed 2 nights in Nov 2025

6/10 Okay

Melinda

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was not the cleanest, there was hair on the
Stayed 1 night in Nov 2025

10/10 Excellent

Jenna

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and kind to me and my daughter. We will be visiting again!
Stayed 1 night in Nov 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
It was great
Stayed 1 night in Oct 2025

8/10 Good

Cassie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast used to be incredible now it seems they have cut corners to save a buck. The pool was overly crowded and not ventilated well the chlorine was so in the area it burned our eyes.
Stayed 1 night in Oct 2025

10/10 Excellent

Serena

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa, Anaconda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome, grandson's really liked the pool
Stayed 1 night in Oct 2025

10/10 Excellent

Kerry, Fort Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, well decorated and very clean. Bed was comfortable, breakfast extensive for an all-included meal, and staff was friendly and helpful. Expecially appreciated the fireplace in my suite, and the fireplace in the lobby!
Stayed 3 nights in Oct 2025

10/10 Excellent

Yosef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breafast, friendly staff, very good room, well maintained hotel, comfort beds.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodating. The room was quiet and comfortable. The breakfast was great with lots of options and with lots of places to sit and eat from cozy corners to a big family friendly table. Loved it. Enjoyed sitting by the fireplace and visiting too.
Stayed 1 night in Sep 2025