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Helmbrechts Vacation Packages

Very nice hotel . Room was spacious , breakfast was delicious and staff very attentive . Only a short walk from main station and old town

This hotel is absolutely beautiful! It was spotless, quiet, and conveniently located near everything. The staff was exceptional and made our stay truly enjoyable.

Very close to train station and grocery store to grab snacks.

Beautiful hotel, attention to details by staff. Dyson hair dryer, were the icing on the cake.

Booked two rooms -- a 3-person family room and a deluxe double room for my family of 5. Had the confirmation numbers for both rooms. Both rooms, of course, are pre-paid on Expedia for months. Imagine arriving after a 10-hour train ordeal (track repairs) from Berlin on a two-week European vacation from California, only to be told they do not have the reservation for our 3-person family room in their system. They acknowledged my two confirmation numbers; they acknowledged I pre-paid for both rooms. I even called Switzerland from the U.S. a month or so prior to our trip to make sure both rooms would be in the same building and on the same floor for my family of 5. Everything was confirmed. Upon arrival -- sorry -- no 3-person family rooms are available. We can give you another double room (which costs $700+ less than what I pre-paid; and was then offered a 300 Euro reimbursement. That's not $700+, not even close. So my family of 5 was split on two different floors; never got the room we paid for. It is a beautiful resort. Can't beat the location. I just hope all travelers here get the rooms they pay for and that if you're traveling with family and kids, you get to stay in close proximity -- because we didn't. Talk about an incredible disappointment.