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Hotel AX

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel AX

Restaurant
Exclusive Room (Art Exhibit) | Down comforters, blackout drapes, free WiFi, bed sheets
Exterior
Exclusive Studio, Corner | Down comforters, blackout drapes, free WiFi, bed sheets
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
Välimerenkatu 18, Helsinki, 00980
  • West Harbour Terminal
    9 min walk
  • Helsinki West Terminal
    9 min walk
  • Stockmann
    6 min drive
  • Helsinki (HEL-Vantaa)
    32 min drive

Room options

View all photos for Exclusive Studio, Corner

Exclusive Studio, Corner | Down comforters, blackout drapes, free WiFi, bed sheets

Exclusive Studio, Corner

  • 344 sq ft
  • Sleeps 4
  • 1 Twin Murphy Bed and 1 Double Bed

View all photos for Standard Room (AX)

Down comforters, blackout drapes, free WiFi, bed sheets

Standard Room (AX)

  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room (Art Exhibit)

Exclusive Room (Art Exhibit) | Down comforters, blackout drapes, free WiFi, bed sheets

Exclusive Room (Art Exhibit)

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel AX

4-star hotel in Etelainen District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a 24-hour front desk.
Hotel AX offers 173 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads, and bidets. This Helsinki hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers multilingual staff, gift shops/newsstands, and a garden.

Hotel AX is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:30 AM and 11:00 AM.
Hotel AX has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Finnish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1801261-6

Property is also known as

Hotel AX Hotel
Hotel AX Helsinki
Hotel AX Hotel Helsinki

Hotel AX Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 359 out of 525 reviews" "
Rating 8 - Good. 137 out of 525 reviews" "
Rating 6 - Okay. 22 out of 525 reviews" "
Rating 4 - Poor. 2 out of 525 reviews" "
Rating 2 - Terrible. 5 out of 525 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

The, Burnaby

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffers at breakfast service didn’t show their smiles, looking somehow serious to guests.
Stayed 3 nights in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Beautilly done hotel, but my room with a king bed was cramped and stuffy. They loaned me a fan so i was comfortable. Windows do not open, no safe or fridge. Rooms were quiet, with a comfortable mattress. Definitely not a room for two travelers with large suitcase to unpack or need a work space for lap tops. It was great to have a tram stop just outside the hotel that will get you to the airport with one change for 4,10 €. Take the 9 train, either A or B. It is a16 minute walk to the # 2 ferry terminal. Street seemed safe at all hours.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Razvan

Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

MARICHU

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating upon check in. The breakfast is good. The tram to the city center was only a few steps away so convenient. Arranged our taxi to airport and even gave us boxed breakfast at 3 am. Would stay there again.
Stayed 4 nights in Jul 2024

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities
a room a bit small. breakfast is great... many options and plenty
Stayed 4 nights in Jul 2024

8/10 Good

Mia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover with late checkout
I found the room incredibly hot and was unable to lower air conditioner below 19.5. We enjoyed a great supper in hotel. It was easy access by car from port as we had holiday in Estonia
Stayed 1 night in Jul 2024

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff and great atmosphere
Stayed 5 nights in Jul 2024

10/10 Excellent

Ruth

Stayed 2 nights in Jul 2024

10/10 Excellent

Allan, Tallinn

Stayed 1 night in Jul 2024

8/10 Good

Isabella

Stayed 7 nights in Jun 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and friendly hotel. Room was on small side. But had all facilities.
Stayed 3 nights in Jun 2024

10/10 Excellent

Meilong

Stayed 3 nights in Jun 2024

6/10 Okay

Christopher

Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

aleksandr, Tailpasaari

All ok
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved AX hotel
The staff was excellent. Was always met with a smile. The food was great, my girlfriend and I looked forward to breakfast every morning. The hotel itself was intimate and cozy.We will definitely come back! Thank you again to all the staff and chefs at AX hotel! :)
Stayed 3 nights in May 2024

10/10 Excellent

Wei Fan

Liked: Amenities, property conditions & facilities
Such a good spot and cozy big inner space!
Stayed 2 nights in May 2024

10/10 Excellent

Shahrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I’ve stayed conveniently by tram to city centre and airport. Near to Helsinki landmarks. Helpful staff. Overall is excellent. Highly recommended!!
Stayed 6 nights in Apr 2024

8/10 Good

Fatima

Stayed 1 night in Apr 2024

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a convenient location. The room was compact, but absolutely fine for one night. The bed was very comfortable and room quiet. My only complaint was that there was no bin in the room.
Stayed 1 night in Apr 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024