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The Riverside Hotel Hengchun

3.0 star property

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Photo gallery for The Riverside Hotel Hengchun

Property grounds
Lobby sitting area
Design Double Room | Down comforters, desk, blackout drapes, free WiFi
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
No.123, Hengnan Rd., Hengchun, Pingtung County, 946
  • Hengchun Night Market
    ‪10 min walk‬
  • Nan Wan Beach
    ‪9 min drive‬
  • Kenting Night Market
    ‪10 min drive‬

Room options

View all photos for Quadruple Room-Possible Noise From Air Handling Unit Room(Located next to the air conditioning room)

Down comforters, desk, blackout drapes, free WiFi

Quadruple Room-Possible Noise From Air Handling Unit Room(Located next to the air conditioning room)

  • 213 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room -Possible Noise From Air Handling Unit Room(Located next to the air conditioning room)

Down comforters, desk, blackout drapes, free WiFi

Triple Room -Possible Noise From Air Handling Unit Room(Located next to the air conditioning room)

  • 213 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Elite Quadruple Room, 2 Double Beds

Elite Quadruple Room, 2 Double Beds | Down comforters, desk, blackout drapes, free WiFi

Elite Quadruple Room, 2 Double Beds

  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room For 5

Family Room For 5 | Down comforters, desk, blackout drapes, free WiFi

Family Room For 5

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Quadruple Room

Down comforters, desk, blackout drapes, free WiFi

Quadruple Room

  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | Down comforters, desk, blackout drapes, free WiFi

Family Room

  • 247 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Design Room, 2 Twin Beds

Design Room, 2 Twin Beds | Down comforters, desk, blackout drapes, free WiFi

Design Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Down comforters, desk, blackout drapes, free WiFi

Classic Triple Room

  • 213 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Design Double Room

Design Double Room | Down comforters, desk, blackout drapes, free WiFi

Design Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Riverside Hotel Hengchun

3-star Hengchun hotel close to Kenting National Park
This smoke-free hotel features a restaurant, free use of bicycles, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station and tour/ticket assistance are onsite.
The Riverside Hotel Hengchun offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. This Art Deco hotel also offers tour/ticket assistance, laundry facilities, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Riverside Hotel Hengchun is a smoke-free property.

Taiwanese breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Riverside Hotel Hengchun has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily Taiwanese breakfast available 6:30 AM to 10:00 AM for a fee: TWD 308 for adults and TWD 165 for children
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Baby bath
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Taiwanese breakfast: approximately TWD 308 for adults and TWD 165 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Property Registration Number 住宿登記編號063-4/河堤時尚旅店股份有限公司/53067351

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Hengchun Hotel
Riverside Hengchun
Riverside Hotel Hengchun
The Riverside Hotel - Hengchun Taiwan/Pingtung
The Riverside Hengchun
The Riverside Hotel Hengchun Hotel
The Riverside Hotel Hengchun Hengchun
The Riverside Hotel Hengchun Hotel Hengchun

The Riverside Hotel Hengchun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 350 out of 1000 reviews
Rating 8 - Good. 494 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim, Middleton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Che-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Che-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and reasonable price
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

4/10 Poor

Faisal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple room...but can be much better
Had changed room that was next to noisy AHU prior to check in. However, the given room was just marginally less or equally noisy. For 2 nights... we simply bear with the noise instead of changing. Breakfast was not great. Seaweed dish had white mold on it... it was not cleaned well. Shower room door had a gap. Alignment was off. After shower, outside was very wet.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall satisfaction rate: 9/10
Room was assigned to the first floor; thus, it was noisy. Room condition was little old but cleanly managed. Bed was comfort enough for the price, and the service was good enough as well.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and quiet. Also very near the old town area.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff could be more friendly.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good food within walking distance. Safe to walk around
Stayed 1 night in Apr 2019

8/10 Good

Sook Han

Liked: Cleanliness, staff & service, property conditions & facilities
Family trip
Good location with lots of meal choices in the vicinity. Good staff service who is pro active. Room size is just enough for 2 people for double room. Pillow is too soft.
Stayed 2 nights in Nov 2018

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t miss the great hotel!
It’s a business trip, I am really lucky to choose the amazing hotel. The hotel staffs are professional, passionate, and the room is clean, cozy and well taken care during my three days stay. I will definitely come back next time.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and clean
we were cycling and the staff is very nice to help us to handle our bikes. Breakfast buffet is simple but complete, chinese and western styles available.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except the air conditioner is too noisy.
Stayed 1 night in Dec 2017

10/10 Excellent

wayne, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to some view point.
Nice front counter service, also provide the cycles and motor cycles too.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

The fried chicken opp hotel taste good. Room very basic, clean and small. Hotel provide Free bicycle. Basic Breakfast provide.
Stayed 2 nights in Nov 2017

6/10 Okay

Sam

Liked: Cleanliness
Riverside hotel without river by its side
The room is very small and so do the washroom. Even the elevator is so small that it can barely hold 4 persons each with one piece of luggage. The height of some of the stairs between steps are not uniform and can cause falls and trips especially for elderly persons. It is close to the old city but far away from Main Street in Kenting. In terms of it relatively inaccessible location from the main tourist attractions and its overall quality. it seems over priced. There is a stale odour when we initially went in and had to be cleared by air refresher machine. The front desk staff were ok but obviously not as professional as other hotels.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Within walkable distance from Hengchun bus station
Stayed 2 nights in Jul 2017

10/10 Excellent

LI HWA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good the price! Clean and comfortable.
We got a double room for two pax. Room was rather small but good enough for us. Only has sufficient space in the room for 1 open luggage though. Breakfast is basic. However it is located at B1 which is not accessible by the lift. Not friendly for guests with mobility issues. However, the staff did suggest that the meal be brought up to the reception lounge.
Stayed 1 night in Jun 2017

10/10 Excellent

jian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Li Wei

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is small but neat. The service is fine. One big plus is the cheap self-helping laundry machines and free detergent powder offered. Location is good too, good restaurants nearby, close to town and good bus transportation (the buses within HengChun aren't very frequent, neither do they run late, though). The room we booked is not roomy for 3 adults (especially when one or two of us snores heavily), but at least we got what we ordered. So I will rather recommend the hotel to family travelers.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

alan, vancouver

Liked: Cleanliness, staff & service, room comfort
nice clean hotel
nice clean hotel in quiet street, easily accessible, close to railway station, staff are nice and helpful and knowledgeable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel
The service was goos

6/10 Okay

José Francisco, Taiwan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need general maintenance.
Room had an strong smell to humidity, like if it has been closed for years. Have to keep the window wide opened all night to get the room vented and clean air. The bathroom door make a sound, kind of an old scary castle door, whenever you opened.