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Classic Double Room (Urban View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, Harbor View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Grand Suite, Harbor View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Single Room (Urban View)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Aquila Atlantis Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Aquila Atlantis Hotel has designated areas for smoking.

  • Express check-in
  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired internet
  • Babysitting or childcare (surcharge)
  • Outdoor seasonal pool
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Spa services on site
  • Free reception
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 164
  • 24-hour fitness facilities
  • Number of floors - 5
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Desk
  • Soundproofed rooms
  • Wireless internet access
  • Internet access (surcharge)
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Free dial-up internet access
  • Plasma TV
  • TV size: 40
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

A complimentary manager's reception is offered each day.

Main Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

One child stays free

UnionPay

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets not allowed

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal outdoor pool closes in October.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Aquila Atlantis
  • Aquila Atlantis Heraklion
  • Aquila Atlantis Hotel
  • Aquila Atlantis Hotel Heraklion
  • Atlantis Aquila
  • Atlantis Hotel Aquila
  • Hotel Aquila Atlantis
  • Aquila Atlantis Hotel Crete/Heraklion
  • Atlantis Hotel Heraklion
  • Aquila Atlantis Hotel Hotel
  • Aquila Atlantis Hotel Heraklion
  • Aquila Atlantis Hotel Hotel Heraklion

Awards & Affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)

Hotel Reviews

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