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Aquila Atlantis Hotel

5.0 star property

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Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Reception
Executive Room, Harbor View | Minibar, in-room safe, desk, soundproofing
Outdoor pool
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Museum of the Battle for Crete and National Resistance
    ‪1 min walk‬
  • Venetian Walls
    ‪2 min walk‬
  • Heraklion Archaeological Museum
    ‪2 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

View all photos for Family Room, City View

Minibar, in-room safe, desk, soundproofing

Family Room, City View

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Double Room (Urban View)

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Room, City View

Shower, hair dryer, bathrobes, slippers

Business Room, City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room, Harbor View

Executive Room, Harbor View | Minibar, in-room safe, desk, soundproofing

Executive Room, Harbor View

  • 280 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Harbor View

Superior Room, Harbor View | Minibar, in-room safe, desk, soundproofing

Superior Room, Harbor View

  • 280 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Harbor View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Harbor View

  • 280 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room (Urban View)

Minibar, in-room safe, desk, soundproofing

Classic Single Room (Urban View)

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Grand Suite, Harbor View

Grand Suite, Harbor View | Minibar, in-room safe, desk, soundproofing

Grand Suite, Harbor View

  • 969 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About this property

Aquila Atlantis Hotel

5-star Heraklion hotel steps from Heraklion Archaeological Museum
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.
In addition to a full-service spa, Aquila Atlantis Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Aquila Atlantis Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Main Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Main Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039K015A0001500

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 604 out of 968 reviews
Rating 8 - Good. 282 out of 968 reviews
Rating 6 - Okay. 57 out of 968 reviews
Rating 4 - Poor. 14 out of 968 reviews
Rating 2 - Terrible. 11 out of 968 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roman, Bratislava

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service
Brilliant. Quick and quiet. Great starting point to look around helkalion. Wonderful staff. Very clean
Stayed 7 nights in Nov 2024

10/10 Excellent

Arthur

Stayed 1 night in Nov 2024

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property; however, it’s almost impossible To find a parking space
Stayed 2 nights in Nov 2024

8/10 Good

Alain

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walking to shops and restaurants. Hotel is very clean and staff very helpful. Extensive breakfast. However, our view of the harbour was limited.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Everything about this hotel is excellent. The staff are professional, friendly and helpful. The food is lovely and the breakfast is first class. We have stayed here many times and the standard remains high.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. Very close to the ferry port
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very accommodating. The restaurant was great and the service was wonderful. The bartender was a real professional as well. All around a great place to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe and well looked after.
Stayed 1 night in Jul 2024

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel. Had booked business room overlooking city. Got a room that overlooked a building in middle of demolition and a dog park. Had a very nice breakfast service. Also, hotel is relatively close to ferry terminal access by foot and airport by taxi.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wa great! Get it! Staff was amazing!
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Dated soulless hotel good location beware parking
Not a 5 star...but a good 3 star. Location great for walking Old Town and restarunts and shops. 12 parking spaces for a very large hotel...parking is a nightmare. Reception and bar service good. But no atmospere in restaraunt or bar. Rooftop with pool only which closes at 1800. Stunning views but no bar or restaruant....crazy!
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast buffet and lovely setting.
Stayed 2 nights in Oct 2024

10/10 Excellent

James David

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and pleasant for the most part. The pictures on the website are a bit deceiving. Overall a great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wish we could have stayed longer
We were only at the hotel for one night but found it to exceed our expectations in all ways: cleanliness, spaciousness, comfort, location.....and the breakfast was amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Josefina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, close to the port, city center and bus station.
Stayed 6 nights in Sep 2024

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff were terrific very helpful and gave us very good advise. Pool area is great and the breakfast was diverse and plentiful. Location was very convenient especially to the port for ferry rides. Every thing else is within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Svetlana

Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star hotel. All staff members are extremely friendly and ready to help. We got a room upgrade when we arrived without even asking for it. The room is clean and the bathroom is well divided, with large shower cabin. There is also a large balcony. The included breakfast is very good and with a lot of traditional Greek and Continental choices. All in all a very good experience. One problem is that the hotel has only 11 parking spaces. However, the reception staff is doing their best to find parking on surrounding streets when the hotel parking gets full. We will definitely stay here again.
Stayed 9 nights in Sep 2024

8/10 Good

Shirley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right in the city, close to the port. It is walkable to many of the nice shopping and dinning areas. We took a cab one day to a beach - it was 15 Euros. We really liked Herkalion and this was a lovely hotel. We did have an issue with our phone not working which we mentioned multiple times but was never fixed.
Stayed 3 nights in Sep 2024

8/10 Good

Dean

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business hotel, within walking distance of restaurants, shops and tourist attractions. Room was comfortable, clean and useful. Breakfast was good. Bar had a nice wine selection.
Stayed 2 nights in Sep 2024

8/10 Good

URI

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good.
Stayed 2 nights in Sep 2024