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Aquila Atlantis Hotel

5.0 star property

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Photo gallery for Aquila Atlantis Hotel

Outdoor pool
Lobby
Lobby sitting area
Reception
Executive Room, Harbor View | Minibar, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
2 Ygias Street, Heraklion, Crete Island, 71202
  • Heraklion Archaeological Museum
    ‪2 min walk‬
  • Heraklion Town Hall
    ‪5 min walk‬
  • Heraklion Port
    ‪12 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

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About this property

Aquila Atlantis Hotel

5-star Heraklion hotel steps from Heraklion Archaeological Museum
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Aquila Atlantis Hotel offers 164 air-conditioned accommodations with minibars and espresso makers. 40-inch plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aegeo.
In addition to a full-service spa, Aquila Atlantis Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Aquila Atlantis Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Main Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Main Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039K015A0001500

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

Property is also known as

Aquila Atlantis
Aquila Atlantis Heraklion
Aquila Atlantis Hotel
Aquila Atlantis Hotel Heraklion
Atlantis Aquila
Atlantis Hotel Aquila
Hotel Aquila Atlantis
Aquila Atlantis Hotel Crete/Heraklion
Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel
Aquila Atlantis Hotel Heraklion
Aquila Atlantis Hotel Hotel Heraklion

Aquila Atlantis Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 613 out of 982 reviews
Rating 8 - Good. 286 out of 982 reviews
Rating 6 - Okay. 57 out of 982 reviews
Rating 4 - Poor. 15 out of 982 reviews
Rating 2 - Terrible. 11 out of 982 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sabina Altaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal. Very close to the harbor, shopping centre, close to eating places.Minutes walk to the ferry crossing to Athens. The staff was always available and very helpful.
Stayed 9 nights in Jan 2025

10/10 Excellent

MARY A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

10/10 Excellent

Yuejin, carmel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, the car parking place is hard find, but hotel gave us very detailed about city centra parking, saved us money and reduced stress. Breakfast is very good
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Piaseczno

Liked: Cleanliness, staff & service
The staff was amazing! They were extremely helpful and wonderfully friendly. I enjoyed my stay immensely.
Stayed 7 nights in Dec 2024

10/10 Excellent

JIANFU

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this location again. It was easy to get around and one of my favorite things is it was easy to do our laundry (there are two inexpensive little shops right around the corner). We had THE most AMAZING breakfast included.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lois

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 2 nights in Dec 2024

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very close to market area and tavernas, etc. Top floor pool closed for off-season not advertised.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roman, Bratislava

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service
Brilliant. Quick and quiet. Great starting point to look around helkalion. Wonderful staff. Very clean
Stayed 7 nights in Nov 2024

10/10 Excellent

Arthur

Stayed 1 night in Nov 2024

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property; however, it’s almost impossible To find a parking space
Stayed 2 nights in Nov 2024

8/10 Good

Alain

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walking to shops and restaurants. Hotel is very clean and staff very helpful. Extensive breakfast. However, our view of the harbour was limited.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Everything about this hotel is excellent. The staff are professional, friendly and helpful. The food is lovely and the breakfast is first class. We have stayed here many times and the standard remains high.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice. Very close to the ferry port
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very accommodating. The restaurant was great and the service was wonderful. The bartender was a real professional as well. All around a great place to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe and well looked after.
Stayed 1 night in Jul 2024

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel. Had booked business room overlooking city. Got a room that overlooked a building in middle of demolition and a dog park. Had a very nice breakfast service. Also, hotel is relatively close to ferry terminal access by foot and airport by taxi.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast wa great! Get it! Staff was amazing!
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Dated soulless hotel good location beware parking

Not a 5 star...but a good 3 star. Location great for walking Old Town and restarunts and shops. 12 parking spaces for a very large hotel...parking is a nightmare. Reception and bar service good. But no atmospere in restaraunt or bar. Rooftop with pool only which closes at 1800. Stunning views but no bar or restaruant....crazy!
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast buffet and lovely setting.
Stayed 2 nights in Oct 2024

10/10 Excellent

James David

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and pleasant for the most part. The pictures on the website are a bit deceiving. Overall a great stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wish we could have stayed longer

We were only at the hotel for one night but found it to exceed our expectations in all ways: cleanliness, spaciousness, comfort, location.....and the breakfast was amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Josefina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, close to the port, city center and bus station.
Stayed 6 nights in Sep 2024