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Candia Suites & Rooms

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Junior Suite, 1 Bedroom, Balcony (B2) | 1 bedroom, premium bedding, free minibar, in-room safe
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Front of property - evening/night
Interior detail
Junior Suite, 1 Bedroom, Balcony (B2) | 1 bedroom, premium bedding, free minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Lachana 13-15, Heraklion, 71202
  • Heraklion Town Hall
    ‪3 min walk‬
  • Heraklion Archaeological Museum
    ‪7 min walk‬
  • Heraklion Port
    ‪12 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, City View (A2)

Family Suite, 1 Bedroom, City View (A2) | 1 bedroom, premium bedding, free minibar, in-room safe

Family Suite, 1 Bedroom, City View (A2)

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Basic Double Room, 1 Bedroom, City View (B5)

Basic Double Room, 1 Bedroom, City View (B5) | 1 bedroom, premium bedding, free minibar, in-room safe

Basic Double Room, 1 Bedroom, City View (B5)

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite (B4)

Superior Suite (B4) | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Suite (B4)

  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite, 1 Bedroom (A1)

Junior Suite, 1 Bedroom (A1) | 1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, 1 Bedroom (A1)

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Junior Suite, 1 Bedroom, Balcony (B2)

Junior Suite, 1 Bedroom, Balcony (B2) | 1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, 1 Bedroom, Balcony (B2)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Basic Double Room, 1 Bedroom (B3)

Basic Double Room, 1 Bedroom (B3) | 1 bedroom, premium bedding, free minibar, in-room safe

Basic Double Room, 1 Bedroom (B3)

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Balcony (B1)

Superior Suite, 1 Bedroom, Balcony (B1) | 1 bedroom, premium bedding, free minibar, in-room safe

Superior Suite, 1 Bedroom, Balcony (B1)

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

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About this property

Candia Suites & Rooms

Heraklion hotel walkable to Heraklion Archaeological Museum
Dry cleaning, laundry facilities, and tour/ticket assistance are available at this hotel. WiFi in public areas is free. Other amenities include a garden. Limited housekeeping is available.
Candia Suites & Rooms offers 5 accommodations with free minibar items and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Candia Suites & Rooms features a terrace, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Heraklion hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

Candia Suites & Rooms has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ferry terminal shuttle (surcharge)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

CANDIA SUITES ROOMS Apartment Heraklion
CANDIA SUITES ROOMS Heraklion
CANDIA SUITES ROOMS
Candia Suites Rooms Hotel Heraklion
Candia Suites & Rooms Hotel
Candia Suites & Rooms Heraklion
Candia Suites & Rooms Hotel Heraklion

Candia Suites & Rooms Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 5 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Yiannis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor cleaning conditions. Properly needed renovation. Excellent and convenient due to being in city centre with a parking space available.
Stayed 2 nights in Mar 2025

8/10 Good

Yiannis

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall a good experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great proximity to olde towne Herakiilsmeee
Stayed 3 nights in Nov 2024

10/10 Excellent

theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before we arrived I sent message @ leaving our bags at hotel early in the morning(our ferry arrived at 6AM). Staff was quick to reply & gave us code for door so we could leave our bags. Checkin that afternoon was so fast & easy. Woman at desk was super friendly & helpful. I had issue with booking bus tickets & she helped me online & also called to busline- Much appreciated. Location was great- so close to the water and to the downtown. Nice to have a little kichen closet and the beds were comfy. Room had a good amount of space & loved having codes for entry so I didnt have to worry @ who had the key. Air conditioni g and internet worked well.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Andrea was great. Property felt safe. Would recommend
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good communication with staff. Would have preferred 24/7 reception desk. Great location and quiet at night. The room had its own archeological site with a glass over an old water well.
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Stayed 3 nights in Jan 2024

10/10 Excellent

andrew

All good thanks
Stayed 1 night in Sep 2023

10/10 Excellent

Merzak, Nepean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay there and the receptionist was very kind and helpful!!

8/10 Good

Sarah

Stayed 1 night in Jun 2023

10/10 Excellent

Walter

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property 🙂
Stayed 1 night in Jul 2021

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good luck if you choose to stay here

The hotel contacted us to find out what time we would arrive. We responded and they read the message. Upon arrival nobody was there, we tried calling different phone numbers multiple times but nobody answered the phones. It was 34C and we waited outside for over an hour! Our clothes were completely soaked through with sweat. We had already purchased our milk, eggs, bacon, yoghurt, cheese, etc. from the supermarket. After over an hour in blistering heat everything had spoiled. The person who manages the building literally lives 10 metres away. And when they finally came to check us in they didn’t help with our luggage or do anything to make up for making us wait in the heat.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not in great shape and smelled like mold.
Stayed 2 nights in Oct 2018

6/10 Okay

Helen

Liked: Staff & service

Plumbing issue so they rebooked us

I booked with Candia Suites but the day before our check in they called and said they had a plumbing problem and that they had rebooked us at infinity city hotel in a similar area of downtown so we actually never stayed here . Infinity city was amazing ! I would recommend it
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Stayed 1 night in Jun 2018

4/10 Poor

Michael , Minneapolis

Disliked: Cleanliness, property conditions & facilities

Too expensive for what you get

We booked a suite that cost over $300 after taxes. They gave us a two room suite on the main floor with poor light, a somewhat odd layout, and finishes that should have commanded a cheaper price. Of all the places we stayed during our 14 day trip in Greece, this was the most disappointing. The photos online look nice, so maybe some of the other suites are better. But the rooftop area is really poorly kept, and it didn't include breakfast even though we paid quite a lot.
Stayed 1 night in Aug 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heraklion hotel

Very nice, clean suite with a little balcony to sit outside. Close to the water. We had dinner at a lovely restaurant 2 blocks away. Shops also in walking distance.Indoor garage which was a commodity . Only problem was that it was very confusing driving & took a while to find the location.
Stayed 1 night in Aug 2017

4/10 Poor

Constantia, cyprus

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They moved us in a different location, 10 minutes with car, without notification. The new room was inside the city, not next to the port like the one we booked. The room was big, clean, comfortable and brand new.
Stayed 2 nights in Jul 2017

10/10 Excellent

Roger, Aukland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice new suites with a few extras

Candia suites is not really a hotel, more like a managed rooms block with daily servicing, Constantinas met us quickly when we phoned as reception us offsite, and took us through the very nice suite, very modern, from door opening to showers Etc - really enjoyed our bight there as beds were comfortable. Note that although transfers are offered to the airport they are not available to and from the port which is a 1.5km reasonably flat walk away

6/10 Okay

Michaela

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Christina-Kleanthi

Stayed 1 night in Sep 2024

8/10 Good

Ludwig

Stayed 1 night in Feb 2024

10/10 Excellent

Marita

Stayed 1 night in Jun 2023