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Ethereal White Resort Hotel & Spa

5.0 star property

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Photo gallery for Ethereal White Resort Hotel & Spa

Indoor pool, seasonal outdoor pool, sun loungers
Minibar, in-room safe, desk, blackout drapes
Terrace/patio
Front of property
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Apokoronou 2 1770, Heraklion, Crete, 712 02
  • Heraklion Loggia
    ‪5 min walk‬
  • Heraklion Archaeological Museum
    ‪9 min walk‬
  • Heraklion Port
    ‪19 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪18 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | Minibar, in-room safe, desk, blackout drapes

Luxury Suite

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite with Plunge Pool

Minibar, in-room safe, desk, blackout drapes

Junior Suite with Plunge Pool

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite with Plunge Pool

Minibar, in-room safe, desk, blackout drapes

Luxury Suite with Plunge Pool

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Pool Front

Deluxe Double Room Pool Front | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room Pool Front

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Ethereal White Resort Hotel & Spa

5-star Heraklion hotel walkable to Heraklion Archaeological Museum
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a sauna, and a rooftop terrace are onsite.
Ethereal White Resort Hotel & Spa offers 50 air-conditioned accommodations with minibars and espresso makers. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a seasonal outdoor pool and an indoor pool, Ethereal White Resort Hotel & Spa provides a hot tub and a sauna. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and coworking spaces. This luxury hotel also offers a rooftop terrace, spa services, and multilingual staff. Complimentary uncovered self parking is available on site.

Ethereal White Resort Hotel & Spa is a smoke-free property.

Ethereal White Resort Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (34 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from February 10 2025 to April 4 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from January 1 to April 4:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Meeting facilities
  • Parking area
  • Swimming pool
The property will be renovating from February 10 2025 to April 4 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 1309857

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ethereal White Resort
Ethereal White Resort Spa
Ethereal White & Spa Heraklion
Ethereal White Resort Hotel Spa
Ethereal White Resort Hotel & Spa Hotel
Ethereal White Resort Hotel & Spa Heraklion
Ethereal White Resort Hotel & Spa Hotel Heraklion

Ethereal White Resort Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 3 nights in Oct 2024

10/10 Excellent

Krystal

Liked: Property conditions & facilities
Amazing, immaculate resort very close to the center of town. You might not get much of a view but everything else makes up for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Dolev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel because it has both indoor pool and outdoor pool - however, the outdoor pool was closed (not noted in the add) and the indoor pool is available for 1hour each day and must be booked in advance, otherwise it’s pay by the hour because it’s part of the spa - also not noted in the add. The balcony was there but had a view of a brick wall. On the up side, the staff were really helpful and courteous and the luggage storage was useful. All in all not worthy the price I paid at all.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mantis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff at the Ethereal
Nice new hotel in a great location in Heraklion. What stands out is the staff - they were all so friendly and professional. Thanks guys - I know your job is tough!
Stayed 2 nights in Nov 2023

10/10 Excellent

Lutz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich halte mich mit Superlativen eher zurück, aber das Hotel ist sensationell. Als so genanntes Smart Hotel ist es super modern eingerichtet und technisch auf neuestem Stand. Das Personal ist ausnahmslos, von der Reinigungskraft bis zum Hotel Manager, höflich, zuvorkommend, hilfsbereit und gut gelaunt. Vom Empfang bis zur Abreise fühlten wir uns gut aufgehoben, jeder Wunsch wurde uns von den Augen abgelesen und erfüllt. Ein besonderer Gruß geht raus an Konstantina und den Hotelmanager, die durch Engagement, Freundlichkeit und Hilfsbereitschaft besonders auffielen. Bis bald 302
Stayed 9 nights in Sep 2024

10/10 Excellent

Christelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel super. Bien situé. Au centre d heraklion mais au calme . Gentillesse du personnel. Bon petit déjeuner
Stayed 1 night in Sep 2024

8/10 Good

joseph

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Plus ou moins bon séjour mais le nettoyage de la chambre est très médiocre
Stayed 6 nights in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emmanouil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel deserves each of its five stars! The staff is incredibly friendly, professional, and helpful. Aspa, the manager, does everything possible to make the guest feel at home. And I can say the same of every person working there. Thank you all for a wonderful stay. I will definitely come back !
Stayed 16 nights in Aug 2023

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Axel

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2023

10/10 Excellent

Auriane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, the hotel is amazing, very classy and exactly like the pictures. In addition, the staff was very courteous, caring and smiling. Nothing negative to say, I'm positively surprised !

2/10 Terrible

Christopher

Disliked: Cleanliness
Hotel hatte zur gebuchten Zeit nicht eröffnet. Alternativ Hotel war nett aber hatte bei 40 grad keinen Pool
Stayed 3 nights in Jul 2023